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citizenM New York Times Square

4.0 star property

Photo gallery for citizenM New York Times Square

Bar (on property)
Lobby sitting area
Bar (on property)
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(357 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

9.0 out of 10
Wonderful
(64 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

With a stay at citizenM New York Times Square, you'll be centrally located in New York, steps from Broadway and 3 minutes by foot from Times Square. .This boutique hotel is 0.3 mi (0.5 km) from Radio City Music Hall and 0.4 mi (0.7 km) from Rockefeller Center.

What's nearby

  • Broadway - 1 min walk - 0.0 km
  • Times Square - 2 min walk - 0.2 km
  • Rockefeller Center - 8 min walk - 0.7 km
  • Grand Central Terminal - 16 min walk - 1.3 km
  • Manhattan Cruise Terminal - 17 min walk - 1.5 km

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk

About this property

citizenM New York Times Square

Hotel with a restaurant, steps from Broadway
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 230 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite with vegetarian cuisine at CanteenM - open 24/7, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1321 out of 1763 reviews
Rating 8 - Good. 307 out of 1763 reviews
Rating 6 - Okay. 75 out of 1763 reviews
Rating 4 - Poor. 36 out of 1763 reviews
Rating 2 - Terrible. 24 out of 1763 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vaishali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the property. So easy to access various subway lines. The lobby was eclectic and we really enjoyed the vibe. The staff were super helpful. Also enjoyed the rooftop bar. Appreciated that the staff did not push for a purchase, but allowed us to relax and then order a drink at our leisure. Given that it is in NYC, a small space is to be expected. Our room was very very tight but done in a thoughtful way. There was a drawer under the bed to store my bag and clothes. The shower was walled with frosted glass...that would be my only recommendation to them...offer some degree of privacy. I was staying with my daughter and we made an arrangement amongst ourselves to ensure that both people had privacy when using the bathroom. For the price, I would expect a little better. Otherwise, I loved everything about this place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ergun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else
Stayed 5 nights in Jun 2025

10/10 Excellent

Brodrick

Liked: Cleanliness, amenities, property conditions & facilities
It was awesome in every way! Clean, very nice staff, will 100% come back and stay
Stayed 1 night in Jun 2025

10/10 Excellent

ramses

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un buen lugar en el centro de Time Square. Cerca d estaciones del metro q van directo a JFk, up and down manhattan
Stayed 1 night in Jun 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING!! Great location. Comfy bed and pillows. Staff, super amazing!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing we were here last year same time and staff remembered us. Love this hotel!! Clean and so efficient on service!
Stayed 4 nights in Jun 2025

10/10 Excellent

Farah

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Citizen M Times Square were so friendly and helpful with recommendations. I highly recommend!
View from Rooftop Bar
Stayed 3 nights in Jun 2025

10/10 Excellent

Darin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Hotels and rooms clean. Great location and awesome vibe!
Stayed 3 nights in Jun 2025

10/10 Excellent

craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent for the money.
Stayed 3 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
It s a nice hotel with great service. I gave 4 vs 5 stars for two things. I was in room 501. One, about every ten seconds the TV in the room would pixilate and the sounds also impacted. Two, i could hear the elevators going up and down enough where it took extra time to fall asleep (not super loud but annoying enough all the same).
Stayed 1 night in Jun 2025

10/10 Excellent

Watesha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Great location if you have plans to see some plays. The hotel is clean and the staff is very friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ghazal

Stayed 3 nights in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is amazing!

Every staff member was pleasant and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Stayed 3 nights in Jun 2025

8/10 Good

Tina, George Town

Stayed 3 nights in Jun 2025

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it’s good…. Location, service, and room conditions .. definitely I’ll be back
Stayed 2 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ideally located close to Times Square, Central Park, Broadway Shows and numerous dining options and other attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Justin

Stayed 4 nights in May 2025

10/10 Excellent

Linh Giang

Wonderful stay in nyc
Stayed 5 nights in Jun 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION
Stayed 5 nights in Jun 2025