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The Westin New Orleans

4.5 star property

Photo gallery for The Westin New Orleans

Reception
Premium bedding, pillow-top beds, in-room safe, desk
Presidential Suite, 1 Bedroom, River View | Living room
Meeting facility
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View map
100 Iberville Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, Jackson Square
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(201 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(98 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(65 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

  • River view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • River view
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior
Hilton New Orleans Riverside
  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 1,249 reviews
The price is AU$251
includes taxes & fees
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Hilton New Orleans Riverside

About the area

New Orleans

With a stay at The Westin New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Caesars New Orleans Casino. .This luxury hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (1 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Audubon Aquarium - 3 min walk - 0.3 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Jackson Square - 8 min walk - 0.7 km

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪Observatatory Eleven - ‬1 min walk
  • ‪Willie's Chicken Shack - ‬4 min walk
  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬3 min walk

About this property

The Westin New Orleans

The Westin New Orleans offers 462 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 462 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.
Grab a bite to eat at Bistro at the Bend, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 25918 square feet (2408 square meters) of space consisting of a conference center and 13 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Bistro at the Bend - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Observatory Eleven - Onsite cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,918 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1890 out of 2553 reviews
Rating 8 - Good. 391 out of 2553 reviews
Rating 6 - Okay. 154 out of 2553 reviews
Rating 4 - Poor. 61 out of 2553 reviews
Rating 2 - Terrible. 57 out of 2553 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Isabella

Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Nov 2025

8/10 Good

Fayzan

Stayed 4 nights in Nov 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Nov 2025

2/10 Terrible

Jeffrey, Medford

Stayed 1 night in Dec 2025

6/10 Okay

Dipesh

Liked: Cleanliness, amenities
They weren't really organized and charged us for the paid breakfast and after explaining they finally refunded money.
Stayed 2 nights in Nov 2025

8/10 Good

Terence M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The staff were perfect.
Stayed 3 nights in Dec 2025

2/10 Terrible

Lakeisha

Disliked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Jasmine

Stayed 1 night in Dec 2025

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views of the Mississippi.
Stayed 2 nights in Nov 2025

10/10 Excellent

Xiaowen

Stayed 4 nights in Dec 2025

10/10 Excellent

jimmy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

8/10 Good

Deryl

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness
I had to change the room because after I checked in the room that they put me in was stink, but there was no problem getting another room with the same city view that I asked for
Stayed 3 nights in Nov 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights. Good facilities ie nice bar and ambience. Charge an extra $30 per night when you arrive for local taxes! Bedroom and bathroom were perfect. No fridge in room. Walkable to all main areas. Helpful staff. Would definitely stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

STANLEY

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. I would definitely go back again !
Stayed 1 night in Nov 2025

8/10 Good

Brittani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, staff was amazing.
Stayed 2 nights in Nov 2025

8/10 Good

Jermaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good
Stayed 4 nights in Nov 2025

10/10 Excellent

Elva

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Nov 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Layla

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was phenomenal, truly the best pancakes I’ve had in my life. The room was spacious, the bed was very comfortable! I do suggest key access in all the areas or security guiding the door with a lock after a certain time, I noticed a few homeless people wandering around. And this hotel is high end so I truly don’t expect to see such things here. As I was sitting down having dinner, there was a homeless man who ended up in the dining area and he was sitting there asking people to buy him drinks. He could’ve followed someone onto the elevator and ended up in a guest floor which is scary and dangerous.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joaquin

Stayed 3 nights in Nov 2025

10/10 Excellent

Karen Michelle

Stayed 5 nights in Nov 2025