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The Park Hotel Ruapehu

3.0 star property

Photo gallery for The Park Hotel Ruapehu

Restaurant
Outdoor spa tub
Garden
Front of property
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View map
6 Millar Street, Tongariro National Park, National Park Village, 3948
  • Place, Marton Sash and Door Cycling Park
    ‪10 min walk‬
  • Place, Tongariro National Park
    ‪5 min drive‬
  • Place, Whakapapa Ski Area
    ‪20 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

7.4 out of 10
Good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

King Room

King Room

9.0 out of 10
Wonderful
(26 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Family Mezzanine

Iron/ironing board, free WiFi, bed sheets

Super Family Mezzanine

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Queen + Single Room

Queen + Single Room

Queen + Single Room

8.6 out of 10
Excellent
(20 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Mezzanine

Iron/ironing board, free WiFi, bed sheets

Family Mezzanine

8.6 out of 10
Excellent
(22 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quad Mezzanine

Quad Mezzanine

Quad Mezzanine

8.6 out of 10
Excellent
(7 reviews)
  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the area

National Park Village

With a stay at The Park Hotel Ruapehu in National Park Village, you'll be 9.8 mi (15.8 km) from Taranaki Falls and 12 mi (19.3 km) from Mangatepopo Trail Head. .This hotel is 13.9 mi (22.3 km) from Waterfall Express Chair and 14 mi (22.6 km) from Whakapapa Ski Area.

What's nearby

  • Marton Sash and Door Cycling Park - 10 min walk - 0.9 km
  • Tongariro National Park - 5 min drive - 7.5 km
  • Tongariro National Park Whakapapa Visitor Centre - 14 min drive - 19.6 km
  • Whakapapa Ski Area - 20 min drive - 25.7 km
  • Mangatepopo Trail Head - 26 min drive - 23.5 km

Getting around

  • Taupō Airport (TUO) - 66 min drive

Restaurants

  • ‪Schnapps Bar - ‬4 min walk
  • ‪Spiral Bar - ‬1 min walk
  • ‪Macrocarpa Cafe - ‬6 min walk
  • ‪Camo Kai Takeaway - ‬5 min walk
  • ‪National Park Hotel - ‬9 min walk

About this property

The Park Hotel Ruapehu

Hotel with 2 hot tubs, in the vicinity of Taranaki Falls
The Park Hotel Ruapehu offers 78 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include electric kettles, housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include tour/ticket assistance and a banquet hall.
At The Park Hotel Ruapehu, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage and laundry facilities. Planning an event in National Park Village? This hotel has facilities measuring 11 square feet (1 square meters), including conference space. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Park Hotel Ruapehu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 15 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Travellers
Park Travellers Lodge
Park Hotel Ruapehu National Park Village
Park Hotel Ruapehu
Park Ruapehu National Park Village
Park Ruapehu
The Park Travellers Hotel National Village
The Park Hotel Ruapehu Hostel/Backpacker accommodation
The Park Hotel Ruapehu Hostel
The Park Hotel Ruapehu Hotel
The Park Hotel Ruapehu National Park Village
The Park Hotel Ruapehu Hotel National Park Village

The Park Hotel Ruapehu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 1006 reviews
Rating 8 - Good. 443 out of 1006 reviews
Rating 6 - Okay. 152 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Aug 2025

10/10 Excellent

cory-rose

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family and small children
Rooms walls were paper thin so very noisy with some young folk next door. Clean and fairly well appointed although shower door and sink cabinet doors were both broken. Lovely and warm when we arrived which was nice. Spiral restaurant was ok but nothing to rave about. Service was friendly but staff were seasonal so not a lot of attention to detail. A nice stay and great positioning to the mountain.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room & yummy food

A comfortable room, great food at the restaurant, and only 20ish minutes from Whakapapa made this place perfect for us
View from the dining room
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with family and small children, Travelled with partner
Warm rooms as we entered. Great location Comfortable beds Quiet Great meals. Speedy service at meal times.
Stayed 2 nights in Jun 2025

8/10 Good

SIEW KEE

Stayed 1 night in Jun 2025

6/10 Okay

Sam

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, amazing staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was great place to stay
Stayed 1 night in May 2025

8/10 Good

Ruchira

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, conveniently located near Mt. Ruapehu.
Stayed 2 nights in May 2025

8/10 Good

Doreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The twin room was spacious and ensuite bathroom could be so much better if have selves and more hanging hooks, had to go outside passageway to get to room. Friendly staff and the dining in was great. Unfortunately the weather was not favourable and mountains 🏔️ in clouds but we did enjoyed the drive up the Whakapapa valley
Stayed 1 night in May 2025

8/10 Good

Shane, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are comfortable and cosy. Oil heater kept the rooms warm and when off, room kept it’s temperature. Value for money with a great restaurant in the complex if required. A good base if you are wanting to be close to activities and the mountains.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good value for money
Stayed 2 nights in May 2025

10/10 Excellent

Tracy, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Dining room meals were OK at best. The staff of dining room is very nice and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Excellent restaurant. Lots of free parking. Obviously best location to Tongariro and other areas.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
-
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant and bar. Meat lovers pizza was amazing
Stayed 2 nights in May 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a very small but very clean and tidy
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good property. Room was large and clean. Nice amenities. All the staff was eager to help and their food was very good we recommend trying the chef specials…way more food than we could eat and it was really good. One downside was there was no lift and we had large suitcase for each of us.
Stayed 1 night in May 2025

8/10 Good

Marguerite

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the park, and great for staying with a small group of people.
Stayed 1 night in May 2025

10/10 Excellent

Lynette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the fire
Stayed 1 night in May 2025

6/10 Okay

Joe

Travelled with partner
Decent place in a location with limited option. Stayed there because of it proximity to Tangoriro National park
Stayed 2 nights in Apr 2025