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Hospitality Inn

3.5 star property

Photo gallery for Hospitality Inn

Front of property - evening/night
Outdoor dining
Lobby
Standard Room, 1 Queen Bed
Gift shop

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View map
3835 Redford Street, Port Alberni, BC, V9Y 3S2
  • Harbour Quay
    ‪3 min drive‬
  • Cathedral Grove
    ‪9 min drive‬
  • Hole In The Wall
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(42 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(31 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(32 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Port Alberni

A stay at Hospitality Inn places you in the heart of Port Alberni, within a 15-minute walk of Kiwanis Park and West Coast General Hospital. .This hotel is 0.6 mi (0.9 km) from Dry Creek Park and 1.2 mi (1.9 km) from Rollin Art Centre Gallery.

What's nearby

  • Alberni Valley Multiplex Ice Skating Rink - 19 min walk - 1.6 km
  • Harbour Quay - 3 min drive - 2.6 km
  • Cathedral Grove - 9 min drive - 2.9 km
  • Hole In The Wall - 14 min drive - 5.3 km
  • Sproat Lake Petroglyphs - 15 min drive - 13.2 km

Getting around

  • Comox, BC (YQQ-Comox Valley) - 85 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Dog Mountain Brewing - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Subway - ‬5 min walk

About this property

Hospitality Inn

Hotel in Port Alberni with a 24-hour front desk and an outdoor pool
Hospitality Inn offers 50 accommodations with MP3 docking stations and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Port Alberni hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while MP3 docking stations and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a picnic area, and barbecue grills.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Fishing
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hospitality Inn Port Alberni
Hospitality Port Alberni
Hospitality Inn
The Hospitality Inn
Hospitality Inn Hotel
Hospitality Inn Port Alberni
Hospitality Inn Hotel Port Alberni

Hospitality Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 260 out of 1020 reviews
Rating 8 - Good. 344 out of 1020 reviews
Rating 6 - Okay. 218 out of 1020 reviews
Rating 4 - Poor. 126 out of 1020 reviews
Rating 2 - Terrible. 72 out of 1020 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sanjay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Donald

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Allen

Nice place
Stayed 1 night in May 2025

10/10 Excellent

auttawee

Stayed 4 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
The outside of the property is wearing a little, but it is a welcoming and convenient property. Would stay again for sure.
Stayed 1 night in May 2025

2/10 Terrible

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Silver fish and terrible housekeeping

Silver fish in bathroom Floor not cleaned Lady moved us to another room, again floor was not cleaned but I was not going to move again.
Stayed 1 night in May 2025

6/10 Okay

Chantelle

Travelled with partner
Liked: Staff & service
Clean room. Smelled musty. Nice staff. Questionable area.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa Margaret

Liked: Property conditions & facilities
Clean, quiet, affordable!
Stayed 1 night in Apr 2025

2/10 Terrible

Connie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING! Never staying here again! I was accused of having a dog staying in our room. Workers lying saying they asked if we had a dog, no one talked to us at all. I find out they kept adding more charges. Addicts are in and out, i didnt feel safe, run down building, outside looks like its abandoned.
Disgusting dirty hotel. Addicts in and out
Wish I took pictures of inside, the pictures they have for advertising probably from the 90s.
Stayed 2 nights in Apr 2025

8/10 Good

Shui Keong

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Roberta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel before, and over the past two visits, we have noticed a steady decline in its quality. After receiving emails stating that the pool would be closed for a two-week maintenance period, we were looking forward to using the facilities. However, we were disappointed to find the bottom of the pool covered in algae. We gave them the benefit of the doubt, but upon further inspection, our concerns were confirmed. Our room was okay, but we were unimpressed to find that it had not been made up and the towels had not been replaced. It is evident that this location is deteriorating, and we will be looking for other options in the future.
Stayed 3 nights in Apr 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Property conditions & facilities

Hotel looked deserted

The hotel from the outside looked abandoned. Inside was ok, our bathroom ceiling looked moldy and damaged in places. The bathroom door was dirty. The mattress was comfortable, the heat / ac was newer and worked. It looks like new windiws have been installed, perhaps there are new owners doing improvements.
Stayed 1 night in Apr 2025

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and close to everything. The hot tub was really nice.
Stayed 1 night in Mar 2025

4/10 Poor

Marc

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Sergio Oziel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a bed bugs issue
Stayed 2 nights in Apr 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Rosalie

Liked: Staff & service, property conditions & facilities
The property was clean and well maintained. Staff friendly and accommodating. Two complaints. Restaurant on site was closed, although I didn’t inquire as to why. Second, we arrived an hour early from the time on my early check in and although the room was ready if I wanted the room then I would be charged $30. We chose to wait!
Stayed 1 night in Mar 2025

4/10 Poor

Adrienne

Disliked: Cleanliness, property conditions & facilities
Room had a bad odor and the bathroom smelled like urine.
Stayed 2 nights in Mar 2025

6/10 Okay

barbara

Stayed 1 night in Dec 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view from the back not great, but not an issue...it is what it is...
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025