Montchanin Winery Accommodation

The airport shuttle was the best part about the stay. We booked this room a month or two ago (king bed) but got a double full size bed room, and our toilet bowl was missing the seat and seat cover! Holes in the walls, and duct tape held the shower head on. They tried to put us in another room, but it smelled like a dog kennel. The next morning, the elevators didnt work. The fire alarm also went off for about 3 minutes in the middle of the night. We couldn't sleep, use the restroom, and barely showered. The staff DID TRY to help us, but they clearly dont have the resources necessary.

There was a problem with room heating.( maintaimce man said it affected whole bldg).We requested extra blankets, which helped.( didn't have to sleep in jackets. The maintaince man brought us an electric heater from his office this made a vast difference.We are in our 80"s, so need a bedroom above 64 degrees. Hopefully we will get a reduced rate stay soon. Thanks

Room and bathroom were large enough, however 2 of the pillows had dirt marks or smudges on them and the ac unit was not cooling at all.

Clean-Personal Touched-Classic comforts-Close to all Wilmington Offers!

The first room we were given had puke or other bodily fluid on the bed skirting and hair in the bathroom. We were then given another room on the 2nd floor. When walking up the stairs there was a strong odor from someone using a spray gun to paint over the brown water stained ceiling tiles. The paint particles were lingering in the air making me want to gag. We continued to the room where it smelled like a chain smoker was living there for a year. Absolutely do not recommend this hotel. In my personal opinion the building should be condemned.

The rooms were very spacious and I really liked the open atrium design in the hotel. We also enjoyed the free breakfast and Happy Hour complimentary drinks & snacks!