Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 star property

Photo gallery for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Sports facility
Property preview
View from room
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Hot tub
  • Bar

Explore the area

View map
3555 S Ocean Dr, Hollywood, FL, 33019
  • Place, Hollywood Beach
    ‪6 min walk‬
  • Place, Gulfstream Park Racing and Casino
    ‪5 min drive‬
  • Place, Aventura Mall
    ‪8 min drive‬
  • Airport, Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed (Intracoastal View)

8.8 out of 10
Excellent
(87 reviews)
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(22 reviews)
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Partial Ocean View

8.6 out of 10
Excellent
(33 reviews)
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Oceanfront

8.6 out of 10
Excellent
(107 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

8.2 out of 10
Very good
(15 reviews)
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner (Corner Suite)

8.4 out of 10
Very good
(10 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed (Intracoastal View)

  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Oceanfront

8.6 out of 10
Excellent
(82 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Intracoastal View)

8.0 out of 10
Very good
(26 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Partial Ocean View

8.4 out of 10
Very good
(25 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Oceanfront

8.8 out of 10
Excellent
(59 reviews)
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

8.8 out of 10
Excellent
(18 reviews)
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(21 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

7.6 out of 10
Good
(5 reviews)
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(16 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse, 1 King Bed, Balcony, Oceanfront

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Double Beds, Partial Ocean View, High Floor

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Ocean Front View, High Floor

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Intracoastal View, Balcony, High Floor

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Ocean Front View, Balcony, High Floor

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Partial Ocean View, High Floor

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Partial Ocean View, Balcony, High Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Intracoastal View, High Floor

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Ocean Front View, Balcony, High Floor

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hollywood

With a stay at Diplomat Beach Resort Hollywood, Curio Collection by Hilton in Hollywood (Hollywood Beach), you'll be a 3-minute drive from North Broadwalk and 5 minutes from Gulfstream Park Racing and Casino. .This beach resort is 4.1 mi (6.6 km) from Aventura Mall and 5.8 mi (9.3 km) from Orangebrook Golf and Country Club.

What's nearby

  • Hollywood Beach - 6 min walk - 0.6 km
  • Hallandale Beach - 9 min walk - 0.8 km
  • Sunny Isles Beach Beach - 4 min drive - 3.8 km
  • Gulfstream Park Racing and Casino - 5 min drive - 4.3 km
  • Aventura Mall - 8 min drive - 5.4 km

Getting around

  • Aventura Brightline Train Station (AVT) - 17 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 17 min drive

Restaurants

  • ‪Terrazas - ‬8 min walk
  • ‪Patagonia Nahuen Cafe - ‬5 min walk
  • ‪Diplomat Prime - ‬1 min walk
  • ‪Port South Bar & Grill - ‬8 min walk
  • ‪Counter Point - ‬1 min walk

About this property

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Luxury resort on the beach, with outdoor pool
Diplomat Beach Resort Hollywood, Curio Collection by Hilton offers 1000 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 1000 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Counter Point Cafe, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Hollywood? This resort has 209000 square feet (19417 square meters) of space consisting of a conference center and 46 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Counter Point Cafe - This café serves light fare only. Guests can enjoy drinks at the bar.
Diplomat Prime - This fine-dining restaurant specializes in American cuisine. Open daily.
Point Royal - This restaurant serves breakfast, lunch, and light fare. Open daily.
Tiki Bar - This cocktail bar is located on the beach. Open daily.
The Hotel Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 35 for adults and USD 8 to 25 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Counter Point Cafe
  • Diplomat Prime
  • Point Royal
  • The Hotel Bar
  • Tiki Bar

Things to do

  • 24-hour gym
  • Beach volleyball
  • Boat and paddles
  • Children's club
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 46 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (209,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 5 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 55.37 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Nearby fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 35 for adults, and USD 8 to 25 for children
  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 50 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Diplomat Resort
Diplomat Westin
Westin Diplomat
Westin Diplomat Hollywood
Diplomat Resort Spa Hollywood Curio Collection by Hilton
Westin Diplomat Resort Hollywood
Diplomat Beach Resort Hollywood Curio Collection Hilton
Diplomat Beach Resort Curio Collection Hilton
Diplomat Beach Hollywood Curio Collection Hilton
Diplomat Curio Collection Hilton
The Westin Diplomat Resort & Spa
Diplomat Beach Curio Collection Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton

Diplomat Beach Resort Hollywood, Curio Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1916 out of 3205 reviews
Rating 8 - Good. 516 out of 3205 reviews
Rating 6 - Okay. 319 out of 3205 reviews
Rating 4 - Poor. 179 out of 3205 reviews
Rating 2 - Terrible. 275 out of 3205 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Some hand rails are broken on the pool area , construction noise due to some renovations , be ready for some noise since early
Stayed 3 nights in Jul 2025

6/10 Okay

Emmanuel Rojas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine, expect for an issue with the tablet in the room, I report to the receptionist, but they never did anything. But besides that everything was good, good location, good areas.
Stayed 3 nights in Jul 2025

2/10 Terrible

Victoria

Stayed 3 nights in Jun 2025

4/10 Poor

Abdelhamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction work in the summertime? How come? Carpets inside the rooms are smell bad
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property , our family had an amazing time . Pool in the beach floor needs remodeling but the upper level pool is very nice . We will definitely come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Stayed 2 nights in Jul 2025

10/10 Excellent

Johnie Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I arrived 15 minutes after check in was available. After proceeding to the check in counter, I was told my room (previously booked months before) was given away. I payed extra to have a balcony, high floor, ocean view and queen bed. I was left with no balcony, partial ocean, and promised a “high floor” which we were given floor 12 out of 36 floors. I was then told that I “might” be able to have a refund. Yes those are additional amenities to the room, but I still payed an additional amount. Why was my room that I booked months ahead given away to someone else in the first place? The prepaid room deposit upon arrival was $500 for 2 nights which I also find quite ridiculous, on top of parking being over $100 for 2 nights. Outside of that, my stay was enjoyable. The hotel is beautiful, room was spotless, outside pool area was fun
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed it
Stayed 3 nights in Jul 2025

2/10 Terrible

Nicole

Liked: Cleanliness, staff & service
I booked with expidia. The pic of the room i selected was intercostal but with partial ocean view. When I got here. No intercostal or ocean. The view was the street and publix. I told fromt desk about it, they said that was a expidia mistake that I had to call them and even if I call they were sold out. And no room av
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach side resort with convenient on-site dining, bars, and recreation. Although there were a few things closed for remodeling, we still had a great time and enjoyed the amenities.
Stayed 2 nights in Jul 2025

8/10 Good

William

Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

6/10 Okay

thomas

Travelled with partner
Arrived earlier than check In time (with a planned weekend of 2 nights). The suite took over 3 hours to clean. Nothing to speed up a waiting customers room. Due to these poorer than expected accommodations, in an expensive room, I will not stay at the diplomat again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Yaidelys

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
My family and I stayed at this hotel and our experience was terrible with the customer service, we were at the pool and we ordered a drink that was never brought to us and then we had to go out and find someone else and explain that we didn't get our drinks so they wouldn't charge it to the room, we decided to go eat at the beach restaurant and the service was terrible we had to find the waiter to serve us! The worst thing that happened to us was that my sister has a mobility disability, we took her into the pool trusting that the electric chair would be available to get her out of the pool and it wasn't!!!! The chair had no battery, we looked for an employee to help us, they brought another battery and it didn't work either, anyway my family and I had to get her out of the pool with great difficulty, I think this is unacceptable for a hotel of that category and worse of all is that it doesn't have everything necessary for a person with a mobility disability. We never received even an apology from the hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Liat, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
It is being renovated
Stayed 3 nights in Jul 2025

10/10 Excellent

Geydis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort! I will definitely be back
Stayed 2 nights in Jul 2025

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in May 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the end of my stay I would like to say that we had so much fun and my family enjoyed their time as well. Also, wanted to thank Mr. Mado who helped us a lot during the check in process as the initial room was in 6 floor just on top of the AC units and was very loud, honestly I was that close to cancel my entire stay until he came and talk to me and helped us to get another room with upgrade. He was kind, patient and helpful. Overall my experience is great and definitely will come back again..
Stayed 6 nights in Jul 2025

8/10 Good

Jheri, Morrisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Unfortunately construction noise and pathway blockages were disturbing. Breakfast buffet was nice but there were flies. I would stay here again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rabee

Stayed 5 nights in Jul 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably nicest place in holllywood beach area but service wasn’t all that great. 4 out 5 stars. Valet was 5 out of 5.
Stayed 3 nights in Jun 2025