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Hyatt Place Memphis/Germantown

3.0 star property

Photo gallery for Hyatt Place Memphis/Germantown

Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Lobby
Exterior
Free buffet breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(50 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(95 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lunch and dinner served, American cuisine

Hyatt Place Memphis/Wolfchase Galleria

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,212 reviews
The price is AU$191
includes taxes & fees
18 Aug - 19 Aug
Hyatt Place Memphis/Wolfchase Galleria

About the area

Memphis

Located in Memphis (Southwind), Hyatt Place Memphis/Germantown is within a 5-minute drive of Mike Rose Soccer Complex and Shoppes At Hacks Cross. .This hotel is 12.5 mi (20.1 km) from University of Memphis and 2.2 mi (3.5 km) from TPC Southwind.

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 3.2 km
  • TPC Southwind - 5 min drive - 3.9 km
  • Carriage Crossing - 6 min drive - 6.7 km
  • University of Memphis - 21 min drive - 22.6 km
  • Graceland - 28 min drive - 34.1 km

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Hyderabad House - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Huey's Collierville - ‬3 min drive
  • ‪Lennys Grill & Subs - ‬3 min drive

About this property

Hyatt Place Memphis/Germantown

Hotel in Memphis with free breakfast and area shuttle service
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at Bakery Cafe or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1000 reviews
Rating 8 - Good. 184 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Roslina

Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Liked: Amenities
Great stay
Stayed 2 nights in May 2025

8/10 Good

Susie

Travelled with family
Liked: Staff & service, property conditions & facilities
This Property is in a nice safe suburban area, about 24 miles from downtown Beale street. There are a nice selection of restaurants a mile up the road, but the hotel has food options if needed. We were happy with our large and spacious room. The staff were very friendly and accommodating. We enjoyed a glass of wine at the bar before bed.
Stayed 1 night in May 2025

8/10 Good

Megan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean comfortable beds. Would definitely stay again. Nice hot breakfast is a plus.
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in wonderful area
Stayed 1 night in May 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The state property many times before with my son’s travel sports team. Save location, close to the expressway. Very close to Mike Rose soccer complex. Easy parking.Adequate breakfast. Very tidy convenience store adjacent to property. Will likely use this property again in future.
Stayed 1 night in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable.

Clean and comfortable hotel. Staff was friendly and helpful. We stayed here as passing through to our final destination. Although no restaurants with in walking distance just about half mile are plenty of placeto get food, walmart and other places to handle your needs. Our bathroom was a on the smaller side
Stayed 1 night in May 2025

10/10 Excellent

Nastassia, Memphis

Stayed 1 night in Apr 2025

10/10 Excellent

Kurt

Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe a be

A weekend w friends lead us to this area. It is a safe area and quite beautiful. We enjoyed our time in Germantown.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allows pets
Stayed 1 night in Apr 2025

2/10 Terrible

Dominique

My card was charge unauthorized two DAYS AFTER I LEFT AND
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom set up was horrible. Cramped shower, only3/4 enclosed bath and toilet area swamped wall paper peeling of walls carpet was stained /soiled. TV difficult to use. Wifi also not user friendly had to get front desk attendant to help. Staff very helpful, accommodating and friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Sandra Mae, Painesville

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed here a couple years ago and it was really nice so we booked it again. Unfortunately, the experience was much different. There was not always someone up at the front desk, the elevators had a bad smell and the room was very dirty. I wore slipper socks while in the room - they were black when we left. The walls need repainted, there were stains on the carpet, the bathroom floor was dirty, tons of dust in the corners and behind furniture, the bathroom fan didn’t work, our tv had issues. I will note that the counter tops and tables appeared clean on the surface and we had no issues with the beds. The room itself needs updated with fresh paint and flooring.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff.
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom's need to be bigger and the tub is too high for a person to step in & out of unless u r a dinosaur
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Amenities
Close to my business building
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025