Compare Cheap Hotels in Memphis

When we first got in, the security guard made no real effort to assist us with keeping the door open, which is difficult to do when you're trying to push a luggage cart through and the doors are not automatic. At first, the receptionist was a bit cold, but when we saw her 2 days later, she seemed much friendlier. The room had a tall ceiling, which was nice. The mattresses do NOT stay on the bedframes, so be careful when pulling back the sheets and climbing in. There were random stains on the headboards and carpet. In the bathroom, the toilet hanger did not want to stay in place so anytime you tried to rip it off, the roll would go flying off the hanger. The shower door did not connect to anything adjacent, so when you shower, it sprays everywhere the door couldn't block. It feels like they tried to update things to look fancy but are not, in fact, fancy. Oh, and our bathroom sink did not drain well and would take forever for the water to empty out. We did end up having a fantastic experience at the rooftop bar with other staff and the sunset from there was phenomenal. Overall, the finishes are ok, but there's still a lot of work to make these rooms feel more polished.

Everything was great

Clean rooms, the staff was friendly!

We had an excellent experience at the duck watch and having tea at Chez Philippe

Room was immaculate, views were gorgeous, and every single staff member gave superb customer service. Every family member I traveled with felt the same. Great hotel!

The room was beautifully maintained, cozy, and very comfortable. Themeing of the hotel was very rustic and outdoorsy. The staff was amazing. Valet was was very efficient and the private shuttle service to and from downtown made our trip so enjoyable.