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Hotel Claridge Madrid

4.0 star property

Photo gallery for Hotel Claridge Madrid

Buffet
Exterior
Coffee shop
Interior
Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Pza. Conde de Casal, 6, Madrid, Madrid, 28007
  • Place, El Retiro Park
    ‪11 min walk‬
  • Place, Movistar Arena
    ‪5 min drive‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪7 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

Standard Room

9.4 out of 10
Exceptional
(64 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Triple Room

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Quadruple Room

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Upper Room

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Madrid

With a stay at Hotel Claridge Madrid, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and National Prado Museum. .This luxury hotel is 2.6 mi (4.1 km) from Puerta del Sol and 2.6 mi (4.3 km) from Gran Via.

What's nearby

  • El Retiro Park - 11 min walk - 1.0 km
  • Movistar Arena - 5 min drive - 3.2 km
  • Atocha Station Memorial - 6 min drive - 2.1 km
  • Museo Nacional Centro de Arte Reina Sofía - 7 min drive - 2.5 km
  • National Prado Museum - 9 min drive - 3.2 km

Getting around

  • Conde de Casal Station - 2 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Cafetería Gost Lira - ‬4 min walk
  • ‪Cervecería Cruz Blanca - ‬4 min walk
  • ‪El Casal De Pepa - ‬2 min walk
  • ‪Oriente y Europa - ‬2 min walk
  • ‪100 Montaditos - ‬2 min walk

About this property

Hotel Claridge Madrid

Hotel Claridge Madrid offers 120 accommodations with safes and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Spanish cuisine at Claridge Cafe-Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Claridge Cafe-Restaurant - This restaurant specializes in Spanish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Claridge Cafe-Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Pilates classes
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1967
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.95 per person
  • Self parking fee: EUR 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 31 to September 30
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Claridge Madrid
Hotel Claridge Madrid
Claridge Hotel Madrid
Hotel Claridge Madrid Hotel
Hotel Claridge Madrid Madrid
Hotel Claridge Madrid Hotel Madrid

Hotel Claridge Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ankur

Great place
Stayed 1 night in Dec 2025

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, excellent location. Easy distance to metro and local eating places.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alberto, Miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025

8/10 Good

Chayatorn Jirapanuphol, Ornweera Jirapanuphol,

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is very clean and at a great location despite the fact that all public transportation modes in front of the hotel are under construction (metro station and bus stop in front are temporarily suspended from service). 10 mins walk to the next nearest metro station. We didnt have any amenities in one of the rooms (I booked two rooms). I called the reception a few times but was hang up with no call back. During our stay, the internet didn’t work during night time. Overall, it was a great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis, Lake Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very clean
Stayed 3 nights in Nov 2025

6/10 Okay

Orlando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quadruple room it is very small
Stayed 1 night in Dec 2025

8/10 Good

TANIA

Liked: Cleanliness, amenities, property conditions & facilities
I splurged on the last part of my trip but was so disappointed that the water was not working on day 1. I couldn’t shower, brush my teeth and I had a cold so I really wanted a hot shower. The hotel offered no compensation- not even a breakfast or discount for the inconvenience. The water in the shower leaked all over the floor, the sealant was not working . The bed was comfortable, it was a nice spacious room. I had called room service to pick up the dirty dishes. No one ever came so I had to call again hours later and just placed it in the hallway. The gym was nice. No one looked up or said hello when I entered the lobby each time. The almonds on the mini bar tasted rancid. I wouldn’t stay here again though the room and gym were nice, I had higher expectations for the price.
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful polite staff and a good breakfast
Stayed 5 nights in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
clean and good location
Stayed 3 nights in Nov 2025

8/10 Good

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room, in a good location. The beds were somewhat hard and toilet had some issues flushing but positive experience overall
Stayed 3 nights in Nov 2025

8/10 Good

Stephen, Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sits at a major intersection of streets and largely residential area. The area is mostly quiet, tidy, leisurely. It takes about a brisk 10-minute walk to the metro station in one direction, and a little less to a large beautiful park in the opposite direction. The interior of the hotel is clean, elegant. The room is spacious and very comfortable.
Stayed 3 nights in Oct 2025

6/10 Okay

Marc

Liked: Cleanliness, staff & service
A bit dated and not as good as the photos, so I felt like I'd overpaid. Room service and restaurants closed earlier than advertised which really annoyed me too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall
Stayed 4 nights in Oct 2025

10/10 Excellent

Dennis

Stayed 2 nights in Oct 2025

10/10 Excellent

Arnaldo

Stayed 4 nights in Oct 2025

10/10 Excellent

Graciela

Stayed 3 nights in Oct 2025

2/10 Terrible

Gillian

DO NOT STAY HERE - unless you want to be woken up at 7am by construction and the front desk couldn’t care less
Stayed 2 nights in Oct 2025

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Stella

Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was prefect to walk around the city. The bus service took us to city center and the palace. Everyone at the hotel was helpful and attentive and friendly . Having people at the front desk and resturant was extremely helpful due to the fact we do not speak or understand Spanish .
Stayed 2 nights in Sep 2025

4/10 Poor

Rebeca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a nice area and very easy to move to any part of the city, lots of food options close by. It could use an update as its last renovation was many years ago. The main problem is the construction site right in front of the hotel; this is a major modification of the metro line so it will take a long time before the noise gets better; it also limits a lot how easy it is to use public transportation. I wouldn't book this property until the work is finished.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent would definitely return
Stayed 4 nights in Oct 2025

8/10 Good

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our stay here, we recommend it!
Stayed 3 nights in Oct 2025

6/10 Okay

Alexander

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location and staff were great! However, we booked this hotel because it listed air conditioning, but it was broken in our room. This made sleeping quite difficult and I woke up multiple times with soaking wet pillows. If the A/C worked this would be 4 or 5 stars, but we could rarely get the rest we needed which did affect our trip a little bit. Also, wifi didn't work for out stay but that wasn't as big a deal as the A/C.
Stayed 4 nights in Oct 2025

10/10 Excellent

jorge, guayaquil

Stayed 3 nights in Oct 2025