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Palm Garden Hotel

3.0 star property

Photo gallery for Palm Garden Hotel

Restaurant
Terrace/patio
Point of interest
Lobby
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Place, MB2 Raceway Indoor Go Karting
    ‪5 min drive‬
  • Place, The Oaks
    ‪5 min drive‬
  • Place, Ronald Reagan Presidential Library
    ‪22 min drive‬
  • Airport, Van Nuys, CA (VNY)
    ‪71 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Courtyard)

In-room safe, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed with Sofa bed (Courtyard)

9.2 out of 10
Wonderful
(33 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(175 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(120 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Courtyard)

Room, 2 Queen Beds (Courtyard)

Room, 2 Queen Beds (Courtyard)

9.2 out of 10
Wonderful
(50 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

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Exterior
Best Western Plus Thousand Oaks Inn
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$201
includes taxes & fees
26 Apr - 27 Apr
Best Western Plus Thousand Oaks Inn

About the area

Thousand Oaks

When you stay at Palm Garden Hotel in Thousand Oaks, you'll be in a regional park, within a 5-minute drive of Conejo Valley Botanic Garden and The Oaks. .This hotel is 2.5 mi (4 km) from Santa Monica Mountains National Recreation Area and 3.1 mi (5 km) from Los Robles Hospital and Medical Center.

What's nearby

  • MB2 Raceway Indoor Go Karting - 5 min drive - 2.2 km
  • The Oaks - 5 min drive - 3.0 km
  • Ronald Reagan Presidential Library - 22 min drive - 21.0 km
  • Zuma Beach - 33 min drive - 32.0 km
  • Santa Monica Beach - 55 min drive - 59.9 km

Getting around

  • Camarillo Station - 10 min drive
  • Los Angeles Intl. (LAX) - 85 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬16 min walk
  • ‪Del Taco - ‬3 min walk
  • ‪Azar's Sports Bar & Grill - ‬3 min drive

About this property

Palm Garden Hotel

Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a satisfying meal at Sette Sorelle serving guests of Palm Garden Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Thousand Oaks? This hotel has 4200 square feet (390 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Sette Sorelle - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sette Sorelle

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,200 square feet of conference space
  • Business centre

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Renovated entire property - August 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 937 out of 1397 reviews
Rating 8 - Good. 308 out of 1397 reviews
Rating 6 - Okay. 104 out of 1397 reviews
Rating 4 - Poor. 20 out of 1397 reviews
Rating 2 - Terrible. 28 out of 1397 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Mikayla

Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed by the gross coffee they served, it tasted like old used coffee grounds were in it and I had to spit it out. Room was clean and comfortable. I felt like most of the staff didn't care if customers were satisfied or not, except one gal at the front desk who was very polite when I checked in. $10 to just park in a huge outdoor lot is ridiculous. If you need a room and don't need any amenities like nice coffee in the morning, it's an okay place. I was afraid to eat anything due to the coffee so I don't know anything about the food.
Stayed 1 night in Dec 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness
The room was a good size, but there was too much light coming in from the outside The toilet had a tendency to keep running after flushed. The breakfast was not very good. It was not well stocked with utensils and coffee and food. It was difficult to find workers to replenish it. This is my 4th stay at the Palm Garden and the first that did not get a 5 star rating.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Hasti

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

6/10 Okay

Ann

Travelled with family
A check in Staff at night. It was very unprofessional.. had a glance the room looked very clean but walking around barefoot. My feet were very dirty as a result of a very dirty floor. I don't think they're cleaning the floor in the room. the cleaning service parked their cart in front of our room a lot, and held multiple very loud conversations with each other. There was plenty of space in front of the actual few rooms that they were cleaning. Our do not disburb sign was on and their noise level felt intended.
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

Stayed 2 nights in Dec 2025

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel very clean love the food and modern remodeling.
Stayed 1 night in Dec 2025

2/10 Terrible

jeff

Disliked: Cleanliness
we barely made it to the room and had homeless people in front of my room door that were acting weird and on drugs, we left immediately. i did not feel safe with my young son and i to stay. beware, i called security but they really didnt do anything.
Stayed 1 night in Dec 2025

10/10 Excellent

Calusha

Stayed 2 nights in Nov 2025

8/10 Good

Sheila

Travelled with family
I love staying at this hotel as it’s usually immaculate and everybody is very kind. This time the bathroom had a strong urine smell. I believe the floors around the toilet might not have been cleaned as well as usual. This is the first time I’ve ever had anything negative to say and know that you will quickly address this. Thank you so much for your kind service.
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness
Nice room and clean
Stayed 2 nights in Dec 2025

6/10 Okay

Henry

Stayed 5 nights in Dec 2025

10/10 Excellent

Scott, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, fast and easy check-in, and clean modern rooms.
Stayed 1 night in Dec 2025

6/10 Okay

Diane

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely and the grounds were great-loved that it was dog friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Edwin

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Zara

Stayed 1 night in Dec 2025

10/10 Excellent

Riley

Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Liked: Staff & service, amenities
Hotel Staff was great and free breakfast is generous. However, the rooms really need updating: remove the gross carpet and couches and the rooms would be much better. Also found two hairs, one and bathroom and one in the bed. Not good! Selvins next door is awesome: always good music, service, food and drinks.
Stayed 1 night in Nov 2025

10/10 Excellent

edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub after long day of fishing and the breakfast was outstanding
Stayed 2 nights in Dec 2025