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Pacific Stay Hotel

3.5 star property

Photo gallery for Pacific Stay Hotel

Breakfast and dinner served
Front of property
Courtyard
Interior entrance
Standard Double Room, 2 Queen Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Bar

Explore the area

View map
3223 East Garvey Avenue North, West Covina, CA, 91791
  • Place, Azusa Pacific University
    ‪7 min drive‬
  • Place, Raging Waters
    ‪9 min drive‬
  • Place, California State Polytechnic University, Pomona
    ‪11 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

Free toiletries, hair dryer, towels, soap

Traditional Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Premium Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Basic Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

7.0 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Premium Room, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Bedroom, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Standard Double Room, 1 Bedroom, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About the area

West Covina

A stay at Pacific Stay Hotel places you in the heart of West Covina, within a 5-minute drive of South Hills Country Club and Glendora Square. .This hotel is 13.9 mi (22.3 km) from Brea Mall and 3.4 mi (5.4 km) from Kindred Hospital San Gabriel Valley.

What's nearby

  • South Hills Country Club - 3 min drive - 3.4 km
  • Azusa Pacific University - 7 min drive - 7.1 km
  • Raging Waters - 9 min drive - 11.1 km
  • In-N-Out Burger Pomona Dragstrip - 10 min drive - 13.7 km
  • California State Polytechnic University, Pomona - 11 min drive - 6.3 km

Getting around

  • Baldwin Park Station - 13 min drive
  • Irwindale Station - 18 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 32 min drive

Restaurants

  • ‪IKEA Restaurant - ‬11 min walk
  • ‪In-N-Out Burger - ‬11 min walk
  • ‪IKEA Bistro - ‬10 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Chick-fil-A - ‬6 min walk

About this property

Pacific Stay Hotel

Hotel in West Covina with a fitness center and a 24-hour front desk
Pacific Stay Hotel offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a picnic area.
You can enjoy a meal at Dahlia's Restaurant & Bar serving the guests of Pacific Stay Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in West Covina? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dahlia's Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dahlia's Restaurant & Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 33
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 33 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rodeway Inn Fairplex
Rodeway Inn Fairplex Hotel
Rodeway Inn Fairplex Hotel West Covina
Rodeway Inn Fairplex West Covina
Holiday Inn West Covina Hotel
Clarion Hotel West Covina
Rodeway Inn Near Fairplex Hotel West Covina
Holiday Inn West Covina
Holiday Inn West Covina
Pacific Stay Hotel Hotel
Pacific Stay Hotel West Covina
Pacific Stay Hotel Hotel West Covina
Holiday Inn West Covina an IHG Hotel

Pacific Stay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1037 reviews
Rating 8 - Good. 249 out of 1037 reviews
Rating 6 - Okay. 129 out of 1037 reviews
Rating 4 - Poor. 58 out of 1037 reviews
Rating 2 - Terrible. 58 out of 1037 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Monica

4/10 Poor

Monika

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at the counter needs to learn some customer service from the room cleaning staff . They wouldn’t do anything about the broken coffee machine for days. The hotel cleaning staff was ok care of it in 15 minutes. Below average front service , wouldn’t recommend.
Stayed 9 nights in Jun 2025

2/10 Terrible

Latif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole hotel smell bad
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Stayed 3 nights in Jun 2025

10/10 Excellent

ashlyn

Travelled with group
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The fridge was not working and they exchanged with a working one right away. The bath tub drain was slow. Otherwise everything was good, nice, clean and comfortable. Parking was easy and close to building.
Stayed 2 nights in Jun 2025

8/10 Good

Rocco

Travelled with group
Liked: Property conditions & facilities, room comfort

Good, clean, comfortable — affordable.

Decent, clean, comfortable hotel in a great location — at a fair rate.
Stayed 3 nights in Jun 2025

4/10 Poor

Tanner

Stayed 1 night in Jun 2025

8/10 Good

Eduardo

Stayed 6 nights in Jun 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Amenities, property conditions & facilities
En general bien, solo que no limpian los cuartos diarios, osea tienes tu que pedirlo en mostrador. Saludos
Stayed 3 nights in Jun 2025

10/10 Excellent

AMANDA A

Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Stayed 1 night in Jun 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Amenities, property conditions & facilities
The beds are so bad you are bettter sleeping on the floor. Everywhere except the room smelled like sewage. Cannot flush if a nearby room has flushed, and the tub does not drain well. The room was clean and frige/ac works atleast
Stayed 1 night in Jun 2025

8/10 Good

Felix

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Someone left a sock on the floor between the bed and the wall. There was some hair on the bathroom counter. Otherwise the room feels clean and the bed was comfortable.
Stayed 2 nights in Jun 2025

4/10 Poor

Hector

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tyre

Stayed 1 night in Jun 2025

4/10 Poor

Roxanna

Travelled with pets
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I believe they are going through new owners. The lobby isn’t very appealing when you walk in. The pillow case and comforter had stains on them that looked like old blood and I didn’t notice till the morning after I checked in.
Stayed 2 nights in Jun 2025

8/10 Good

monica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property and room were clean
Stayed 1 night in Jun 2025

6/10 Okay

Michael-Ken

Business traveller
Decent service. Room was spacious and the bathroom was okay. TV and Wifi was very unstable and dificult to use. Desk chair was uncomfortable, very small. A false fire alarm went off in the early morning. Safety can be better, but overall an average stay at best.
Stayed 17 nights in May 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friemdly staff and clean
Stayed 1 night in Jun 2025

8/10 Good

Debra C.

Travelled with partner
Liked: Cleanliness
Hotel was good foe the price but does need upgrades.
Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
False advertisement
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Was surprised it’s under new management, but would stay here again.
Stayed 3 nights in Jun 2025