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Crown Hotel Lilongwe

3.0 star property

Photo gallery for Crown Hotel Lilongwe

Executive Room
Building design
Executive Room
Meeting facility
Reception

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
Kamuzu Procession Road, M1, Daud Complex, Lilongwe
  • Place, Old Town Mall
    ‪2 min walk‬
  • Place, Lilongwe City Mall
    ‪9 min walk‬
  • Place, Lilongwe Golf Course
    ‪14 min walk‬
  • Airport, Lilongwe (LLW-Kamuzu Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Lilongwe

A stay at Crown Hotel Lilongwe places you in the heart of Lilongwe, within a 15-minute walk of Old Town Mall and Lilongwe City Mall. .This hotel is 0.7 mi (1.2 km) from Civic Stadium and 1 mi (1.5 km) from Lilongwe Golf Course.

What's nearby

  • Old Town Mall - 2 min walk - 0.2 km
  • Lilongwe City Mall - 9 min walk - 0.8 km
  • Lilongwe Golf Course - 14 min walk - 1.2 km
  • Kamuzu Central Hospital - 4 min drive - 2.7 km
  • Bingu National Stadium - 8 min drive - 6.1 km

Getting around

  • Lilongwe (LLW-Kamuzu Intl.) - 23 min drive

Restaurants

  • ‪KFC - ‬2 min drive
  • ‪Wimpy - ‬2 min drive
  • ‪Coco's - ‬5 min drive
  • ‪Food Worths - ‬4 min drive
  • ‪Bombay Palace - ‬9 min walk

About this property

Crown Hotel Lilongwe

Crown Hotel Lilongwe offers 42 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 42 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features barbecue grills and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10 AM.
Crown Hotel Lilongwe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Crown Lilongwe

Crown Hotel Lilongwe Hotel

Crown Hotel Lilongwe Lilongwe

Crown Hotel Lilongwe Hotel Lilongwe

Crown Hotel Lilongwe Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 4 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
WiFi was not working during our entire stay 🙄 breakfast is mediocre.
Stayed 7 nights in Sep 2019

4/10 Poor

Melanie, New york

Business traveller, Travelled with partner
Disliked: Amenities
The only reason why I didn’t leave during my stay was because everything was paid in full, and I wasn’t in the mood to deal with the refund issues. During our entire stay the WiFi was not working...and when we asked it was always “they are working on fixing it.” Some of the staff need more training in customer service.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY AT THIS HOTEL!!!!! Staff couldn’t care less. Hotel was full of prostitutes so we asked to terminate our reservation and cut our stay short. I gave 48 hours notice that we were leaving. Hotel has refused to refund the rest of my stay, costing me over $750. I spent a month trying to get the money back. Owner eventually said he would refund after I involved a local community member, but I never received the refund.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind, it’s close to shoppin Mall and sososo bus terminal. The bed is big, room is clean. I wanted to go early morning to Mzuzu, but I didn’t catch taxi, but the staff bring my bag to bus terminal by walk as same price. I misunderstood with Clown lodge, it’s seems different accommodation, should be careful especially arriving at night time. The pot didn’t work, a bit loudly music neighbor on weekend.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Crown hotel is located strategically in heart of the business district of the town. The staff are excellent and hospitable people. The building and the facilities require overhauling and regular maintenance. I battled with mosquitoes, ants, and cockroaches throughout the stay. They however provided mosquitoe net for me to sleep in. There is a restaurant with limited choice of menu especially for international guests. Breakfast was average but they need to upgrade their cooking skills. The eggs! There is no bar for relaxation in the evening which makes life boring. Overall, I'll rate my stay average.
Stayed 7 nights in Feb 2019

4/10 Poor

Corneliu

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Room clean and bathroom clean but fittings all rather “tired”. Staff very pleasant and helpful so ok value for money
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Uncomfortable place

I came back after one day as per my booking. I had left a piece of luggage for storage and I received it back without any problem. Staff polite but as in my stay 2 days earlier, the air-con did not work. At least this time, I was informed at check-in there was a problem with the air-con and a big fan had been provided. Interestingly, two days earlier when I had complained to the duty manager there were so many problems, he promised me a good room when I come back. I said "I'll believe it when I see it". Unfortunately, I was right to be skeptical about his "promise". Clearly there are many rooms with defective air-con or they have no understanding of customer service or just do not care behind the polite talk and smiles..
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Hardly anything functional

This was a terrible stay. The air-con was at 25C and could not be adjusted - it did not recognise remote control and could not be adjusted manually. I called reception at 8 pm and again at 8.15 pm but the person who was supposed to attend to it did not. I fell asleep and woke up at 11 pm with noise in the corridor and feeling hot. Someone came and tried a couple of remotes and said they do not work. The TV remote control did not work There was a fridge but it did not work. Could connect on wifi but so slow it was useless I was on the 1st floor and there were many people talking in the corridor around 11 pm. Not sure how often this happens - it was a Sunday night. In the early hours, someone knocked on my door several times and when I opened the door, he apologised for mistaking rooms. There were a few insects in the bathroom. There were mosquitoes in the room but a bednet was provided. At one point, for about 15 minutes, electricity went off and it was dark for a while. There was also a problem with the toilet flush with water continuously flowing from the tank to the bowl. At 11.30pm after complaining, the dutty manager offered to move me to another room but I refused as it did not want to repack and re-unpack everything at this time. I requested a fan which was provided. It is not unusual that 1 or 2 things do not work but here there were only one or two things which were OK like hot water! It was within walking distance of a shopping centre, supermarkets,etc
Stayed 1 night in Sep 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room, WiFi and breakfast

Great location walking distance from ShopRite grocery store, mini shopping mall with plenty of restaurants. The hotel is 5 minute walk to Coffee Hill Spa. The room was spacious and had a balcony, stong wifi in room, cable TV, air conditioning, refrigerator. Shower had rainfall showerhead. The restaurant serves great breakfast. I did not try other meals or their travel service.
Stayed 2 nights in Sep 2018

8/10 Good

Frost

Liked: Staff & service
Stayed 1 night in Jun 2018

8/10 Good

Karl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly safe but a bit run downed but for that price hard to find any better in Lilongwe
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 3 nights in May 2018