After MANY trips to Bali, this has to be the worst stay, sadly. The bed was just awful. You could feel EVERY spring in the mattress & I ended up with bruises from the metal pressing into me. I used the towels from the bathroom to try & pad it out a little. I got the room on sale, but I paid full price for this, it would have been even more annoying! The staff were not helpful when I mentioned this was supposed to be a 'deluxe' room. A shame, because the location is excellent, but would never stay here again because of the beds. Ironically, they'd spent money updating the wardrobe (which is probably why they tried to say it was a deluxe room) however, I'm pretty sure people would chose a comfy bed ahead of good storage space!