- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Aloft. In this case we were told that there had been a systems problem on the Aloft end and our booking was not completed. We were sent to another hotel (at Aloft's expense). While the other hotel was good enough and all arrangements for transport etc were satisfactory, it was disappointing that we were unable to enjoy Aloft (the hotel and its location).