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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Exterior
Lobby
Desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Turkey Creek Shopping Center
    ‪12 min walk‬
  • Place, Pellissippi State Community College
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Baymont by Wyndham Knoxville/Cedar Bluff

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,865 reviews
The price is AU$147
includes taxes & fees
19 Oct - 20 Oct
Baymont by Wyndham Knoxville/Cedar Bluff

About the area

Farragut

With a stay at Tru by Hilton Knoxville West Turkey Creek in Farragut (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. .This hotel is 0.7 mi (1.1 km) from Tennova Hospitalist Group and 1.4 mi (2.3 km) from Topgolf Knoxville.

What's nearby

  • Tennova Hospitalist Group - 11 min walk - 0.9 km
  • Turkey Creek Shopping Center - 12 min walk - 1.1 km
  • Dead Horse Lake Golf Course - 4 min drive - 4.4 km
  • Pellissippi State Community College - 8 min drive - 6.8 km
  • West Town Mall - 8 min drive - 10.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Starbucks - ‬18 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel with free breakfast, near Turkey Creek Shopping Center
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 357 out of 630 reviews
Rating 8 - Good. 121 out of 630 reviews
Rating 6 - Okay. 81 out of 630 reviews
Rating 4 - Poor. 39 out of 630 reviews
Rating 2 - Terrible. 32 out of 630 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Johnny

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not a bargain…

This is a very pre-manufactured hotel. No drawers in the room, just metal shelving, pergo floors, and air conditioning that was loud, ran constantly and did not cool the room. Just not a comfortable place to stay. The breakfast food was tasteless. The towels were minimal in quality. They did have decent coffee and the front desk lady was very sweet.
Stayed 2 nights in Jun 2025

10/10 Excellent

lesley h

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy access
Stayed 1 night in Jun 2025

2/10 Terrible

Phil

Not positive

Booked a room on the Hotels.com app. Arrived at hotel and was told at front desk “there was a glitch in the app, and there was no room available.” Front desk staff did not attempt to offer any kind of remedy to the situation other than advising me to handle the situation with customer service on my own.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice Room
Stayed 1 night in Jun 2025

10/10 Excellent

Cade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice, clean and newer. Loved the room. The hot Breakfast could have been a little better, eggs and sausage were clearly microwaved, fresh bagels and pancake machine made up for it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean safe fast food options nice staff quiet & easy parking
Stayed 1 night in Jun 2025

8/10 Good

Ruthanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Easy check in and check out.
Stayed 2 nights in May 2025

6/10 Okay

Maritza

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Property was nice. The only thing we did not like.was two of our towels had stains on them. Luckily there were two extras in bathroom
Stayed 3 nights in Apr 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room smelled like wet dog which makes you feel as though the rooms are not freshly cleaned and the bedding isn’t clean. There was a lot of parking but few options for long spaces for cars with a trailer- which is what we needed. Upon arrival a woman was behind the counter saw us coming in the door and turned and quickly walked away. We acknowledged that was strange and we were left standing there for check in for over 40min. We called the hotel phone and no one surfaced ever. After 40 min a new man arrived through the back door just arriving for his shift. He did not acknowledge that we had been left alone in an unsupervised facility. Checked us in and we went to bed. I guess the woman wanted to leave and decided checking us in would slow down her exit. But the hotel was unstaffed for over 30 min
Stayed 1 night in May 2025

10/10 Excellent

sabrina

Stayed 1 night in May 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hotel. Slept great!
Stayed 1 night in May 2025

4/10 Poor

Gene

Travelled with partner
Disliked: Staff & service
Room was set up like a dorm room. No water pressure. Unfriendly staff. Probably not stay at a Hilton again.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer and clean
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in May 2025

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice check in Clerk, clean room, comfortable bed, located near our destination.
Stayed 1 night in Apr 2025

8/10 Good

Brandy S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a bit of noise from the interstate but it did not bother me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and had a great price point.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025