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Pier House Resort & Spa

4.0 star property

Photo gallery for Pier House Resort & Spa

Private beach, white sand, sun-loungers, beach umbrellas
Property video
Room, 1 King Bed, Oceanfront
Beach/ocean view
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly

Explore the area

View map
1 Duval St, Key West, FL, 33040
  • Place, Duval Street
    ‪1 min walk‬
  • Place, Mallory Square
    ‪1 min walk‬
  • Place, Key West Aquarium
    ‪2 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪15 min drive‬

Room options

View all photos for Junior Suite (Spa)

Television

Junior Suite (Spa)

9.2 out of 10
Wonderful
(38 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

9.0 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Balcony

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(37 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (detele)

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds (detele)

8.6 out of 10
Excellent
(44 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Lanai)

Terrace/patio

Room, 1 King Bed (Lanai)

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Lanai)

Balcony

Room, 2 Queen Beds (Lanai)

9.0 out of 10
Wonderful
(40 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Lanai

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 King Bed, Accessible, Lanai

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Lanai

Balcony

Room, 2 Queen Beds, Accessible, Lanai

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Oceanfront

Balcony

Room, 1 King Bed, Accessible, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (RI Shower)

Television

Suite, Multiple Beds (RI Shower)

  • Ocean view
  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Accessible

Shower, designer toiletries, hair dryer, bathrobes

Traditional Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Spa)

Television

Junior Suite, Accessible (Spa)

8.4 out of 10
Very good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

7.4 out of 10
Good
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Television

Suite, 1 Bedroom (1 King)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Pure Wellness Spa)

Television

Junior Suite (Pure Wellness Spa)

9.4 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront

  • Ocean view
  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property)

Luxury Suite, Oceanfront

  • Ocean view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

Similar properties

Front of property – evening/night
Opal Key Resort & Marina, Key West
Old Town Key West
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,094 reviews
The price is AU$456
includes taxes & fees
25 May - 26 May
Opal Key Resort & Marina, Key West

About the area

Key West

With a stay at Pier House Resort & Spa, you'll be centrally located in Key West, steps from Waterfront Playhouse and Key West Shipwreck Museum. .This beach resort is 0.1 mi (0.2 km) from Mallory Square and 0.2 mi (0.3 km) from Museum of Art & History at the Custom House.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Duval Street - 1 min walk - 0.0 km
  • Mallory Square - 1 min walk - 0.2 km
  • Key West Aquarium - 2 min walk - 0.2 km
  • Key West Shipwreck Museum - 2 min walk - 0.2 km
  • Harry S. Truman Little White House - 6 min walk - 0.6 km

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive

Restaurants

  • ‪Sloppy Joe's Bar - ‬3 min walk
  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Captain Tony's Saloon - ‬3 min walk
  • ‪The Retro Room - ‬3 min walk
  • ‪Bagatelle - ‬1 min walk

About this property

Pier House Resort & Spa

Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this resort include concierge services, a hair salon, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Key West? This resort has 2605 square feet (242 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Uncovered parking on site (USD 40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 24

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 69.75 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 766 out of 1114 reviews
Rating 8 - Good. 193 out of 1114 reviews
Rating 6 - Okay. 88 out of 1114 reviews
Rating 4 - Poor. 47 out of 1114 reviews
Rating 2 - Terrible. 20 out of 1114 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherry, Branford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, the staff and amenities were excellent!!!!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was incredible! Beautiful resort and everyone was so nice
Stayed 3 nights in Feb 2026

6/10 Okay

Kelly

Stayed 4 nights in Feb 2026

6/10 Okay

Dagmara, Whitefish

Travelled with pets
Liked: Cleanliness
Great location - close to everything. Resort and rooms could use some love.
Stayed 1 night in Jan 2026

6/10 Okay

KE

We had dinner in the restaurant but was not offered guest discount.
Stayed 3 nights in Feb 2026

8/10 Good

Thomas

Stayed 3 nights in Jan 2026

10/10 Excellent

Susan Dee Russell

Liked: Cleanliness
Yes! Was fabulous! The view the staff!
Stayed 6 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 3 nights in Feb 2026

4/10 Poor

Anne, Appleton

Travelled with family
Liked: Property conditions & facilities
The restaurant was amazing. The hotel was way below expectations. We had 2 rooms, room 1 didn't have any hot water and we were given another room on day 2. Room 2 didn't have any heat and we were there on the coldest day in the last 5 years; it was in the 50s. They sent a maintenance person that determined the heating/cooling unit was indeed broken. When I requested a new room with heat the next morning, I was told by a very rude front desk person that none of the rooms had heat; it is Key West after all. She then insisted on sending another maintenance person to check the unit. It was confirmed to still be broken. After, we verified that the new room 1 did have heat and it was working properly and reported this back to the front desk personnel who after much back and forth finally agreed to move us to a new room. I have never been treated so poorly by the front desk staff as I was treated at Pier House especially where the resort charges are excessively high. I will never return to this second rate hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeff, Edmond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room right in the heart of the action.
Stayed 5 nights in Jan 2026

10/10 Excellent

Tracy, Greenwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time staying at Pier House. We really liked it. We felt that it was more chill than some of the other resorts we’ve stayed at. We stayed in the spa building which was quiet. Nice big room and bathroom. Food was really good at the beach bar. Had a lot of fun hanging out in The Chart Room every night. Didn’t get to take advantage of the pool or beach due to the weather. Looking forward to coming back again. Thanks for the early check in and late check out!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

steve

Stayed 3 nights in Jan 2026

4/10 Poor

cody

Stayed 5 nights in Jan 2026

6/10 Okay

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was very damp. One front desk rep was snippy when we had to change our room due to extended stay due to weather. Also was supposed to get free bkst but was not honored.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 7 nights in Jan 2026

10/10 Excellent

Joan

Stayed 3 nights in Jan 2026

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything, everyone is great!
Stayed 4 nights in Jan 2026

10/10 Excellent

Mary

Stayed 4 nights in Jan 2026

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, amenities
For the cost this was very disappointing. There was mold and bubbling on the ceiling in the bathroom and everything seemed very old. The pool was also very dated and dirty. We stay in Key West often and I would never recommend anyone to stay here for the cost.
Stayed 1 night in Jan 2026

8/10 Good

keith

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 5 nights in Jan 2026

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, the floors in the room were always sandy. All else was great!
Stayed 6 nights in Jan 2026

4/10 Poor

Beth

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No hot water in the shower for our entire 4 nights. We let the front desk know three times and it was never fixed. No hotel staff ever follwed up with us and barely warm showers where you’re freezing with goose bumps isn’t acceptable anywhere but especially on a holiday weekend when rates are over $700 a night.
Stayed 4 nights in Jan 2026

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
The management team was also great.
Stayed 4 nights in Jan 2026

6/10 Okay

Tracy

Stayed 4 nights in Jan 2026