I booked Havana Cabana because it’s an adult-only property. I expected it to be a fun, laid-back atmosphere—but the experience was anything but relaxing. On the day of check-in, I was abruptly informed that my reservation was canceled due to construction. No prior notice, no apology, and no options were offered. I was simply redirected to Margaritaville, a dated hotel with very few amenities, no perks, and a small, smelly room that only had one bed—despite my request for two. The pool was tiny, and the whole experience felt like a downgrade. The lack of communication and customer care was extremely disappointing.