Kennebunkport Ski Resorts

Clean, friendly, good breakfast ( but ran out of pancakes), parking lot under construction $20/ day, easy walk to MECCA

Great hotel with great staff!

A hotel has control over cleanliness, upkeep, and service. This hotel ranks very poorly in service. Not a single smile from any staff at check-in, check-out, or requests. They advertise pickup from the airport is available but after a call before flight, after landing, and then 3 more calls after landing, the shuttle did not arrive even after an hour. The hotel is 10 minutes away from the airport! In my last call to the hotel, they told me they couldn't even contact the driver of the shuttle and did not know where they were. No apology or explanation afterwards. If a service is not available, don't advertise it and don't falsely lead customers to believe it is there. Lastly, a simple apology goes a long way, but no apology goes further. I would never stay here again and recommend all to be wary.

The staff were incredible and the rooms absolutely beautiful! We stayed in a water view king and the view was stunning! Breakfast was also fantastic. Could not recommend highly enough.

Great time was had by all.

So welcoming and such a pretty spot!