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Holiday Inn Portland-By the Bay by IHG

4.0 star property

Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Ballroom
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

View map
88 Spring St, Portland, ME, 04101
  • Cross Insurance Arena
    ‪3 min walk‬
  • Portland Museum of Art
    ‪3 min walk‬
  • State Theatre
    ‪5 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.6 out of 10
Exceptional
(9 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

View from room

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower (Communications, Mobil)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed, Roll-in Shower (Communications, Mobil)

7.8 out of 10
Good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(29 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(67 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Bay View, Corner

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(109 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Portland

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 2,210 reviews
The price is AU$257
includes taxes & fees
1 Sept - 2 Sept
La Quinta Inn & Suites by Wyndham Portland

About the area

Portland

With a stay at Holiday Inn Portland-By the Bay by IHG in Portland (Downtown Portland), you'll be within a 5-minute walk of Portland Museum of Art and Cross Insurance Arena. .This hotel is 0.2 mi (0.3 km) from State Theatre and 0.9 mi (1.4 km) from Maine Medical Center.

What's nearby

  • Cross Insurance Arena - 3 min walk - 0.3 km
  • Portland Museum of Art - 3 min walk - 0.3 km
  • State Theatre - 5 min walk - 0.5 km
  • Maine Medical Center - 16 min walk - 1.4 km
  • Thompson's Point - 4 min drive - 4.0 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Port Of Call - ‬1 min walk
  • ‪Taco Escobarr - ‬4 min walk
  • ‪Speckled Ax - ‬3 min walk
  • ‪Leeward - ‬3 min walk
  • ‪Arcadia - ‬5 min walk

About this property

Holiday Inn Portland-By the Bay by IHG

Hotel with free airport shuttle, steps from Portland Museum of Art
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 239 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at Local Toast, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portland? This hotel has 29999 square feet (2787 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available on request), and a cruise ship terminal shuttle is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Local Toast - Onsite family restaurant.
Local Toast - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Local Toast
  • Local Toast

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Renovated entire property - July 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1324 reviews
Rating 8 - Good. 337 out of 1324 reviews
Rating 6 - Okay. 111 out of 1324 reviews
Rating 4 - Poor. 43 out of 1324 reviews
Rating 2 - Terrible. 31 out of 1324 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not electronics friendly. Inappropriate advice.

The only place to plug in a charger cord for phones or Apple Watch was at least 20 feet away from the beds. There was no valet parking. We were told when we checked out and I gave back the key cards that we were all set for parking. My friend went to retrieve the car and found she had to pay $28 to get out of the lot. I’m hoping to resolve this issue.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Kimberly, Teec Nos Pos

Stayed 1 night in May 2025

2/10 Terrible

Regina

Do not stay at this hotel.

Got to hotel at 130. Was told I could not check in until 3 YET, as I was sitting there in the lobby, I watched as other people were being checked in. I had asked the desk clerk to notify me when the room was ready. His name was Cooper. VERY poor customer service. He was very condescending. I almost felt like he was discriminating against me. I am also a member of IHG and will report this to them.
Stayed 1 night in May 2025

8/10 Good

James, New York

Liked: Cleanliness, property conditions & facilities
Wonderful
Stayed 3 nights in May 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Stayed 1 night in Apr 2025

10/10 Excellent

Morgan

Stayed 3 nights in May 2025

8/10 Good

Joanne

Stayed 1 night in May 2025

8/10 Good

Judi-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay to park car
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Stayed 1 night in May 2025

6/10 Okay

marcus

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool area needs to be updated. This hotel has no safe space for smokers.
Stayed 1 night in May 2025

6/10 Okay

Morgan

Travelled with family and small children
Liked: Cleanliness, amenities
We checked in a few minutes early which was great. There’s two parking garages, one is located under the hotel which has such tight parking and the other is a garage next door with access to the hotel. That was a better option and completely safe. The key card for the garage was annoying, having to swipe 3 times for it to open. They have a free coffee station in the lobby which is convenient considering no free breakfast. Our room was located on the 5th floor. It was very spacious. But our door, you have to literally slam it shut because it doesn’t close by itself which was weird. Our bathroom had hair in the bathtub, buttons on the floor from somebody’s clothing and there was no bags in the trash cans. Also the elevators, you use your key to move floors which was great. But half the time it wasn’t working and we had to switch elevators. Multiple other guests we spoke to said the same. The beds were comfortable and the room was cozy. The area itself is walkable with a lot to do. That is why we chose this hotel so it was convenient for that. I hope they fix the little issues so others don’t have a similar experience. Richard checked us out and he was wonderful, very friendly. The others were whatever, they don’t greet you when you walk through the door or crack a smile nor do the ladies who clean the room.
Stayed 2 nights in May 2025

10/10 Excellent

Elana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amenities, parking, available breakfast, clean rooms, perfect location to downtown!
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the water and It was within walking distance to Old Port.
Stayed 1 night in May 2025

10/10 Excellent

AAMIR, Camden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff and comfortable room
Stayed 1 night in Apr 2025

10/10 Excellent

Hope

Stayed 1 night in May 2025

10/10 Excellent

Kassie J

Travelled with partner
Liked: Amenities
Friendly staff, beautiful room, service was wonderful. Really great location. Cannot wait to go back!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

Great location and nice staff. Def would stay here again in the future.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannie

Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very positive experience staying here for 3 days! Hotel is very close to the State Theater & the Portland Art Museum. Also lots of good restaurants around the block. Staff was very nice and friendly!!! Breakfast was divine :-) There is construction going on but it did not bother us. I thought they were very quiet when we were there.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gaspare, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and convenient location.
Stayed 2 nights in Apr 2025