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Holiday Inn Portland-By the Bay by IHG

3.0 star property

Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
View from room
Meeting facility
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Room service

Explore the area

Map
88 Spring St, Portland, ME, 04101
  • Portland Museum of Art
    ‪3 min walk‬
  • Cross Insurance Arena
    ‪4 min walk‬
  • State Theatre
    ‪5 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

Premium Room, 1 King Bed with Sofa bed, Corner

Premium Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Ocean View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Ocean View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Corner

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Portland

With a stay at Holiday Inn Portland-By the Bay by IHG in Portland (Downtown Portland), you'll be within a 5-minute walk of Portland Museum of Art and Cross Insurance Arena. .This hotel is 0.2 mi (0.3 km) from State Theatre and 0.9 mi (1.4 km) from Maine Medical Center.

What's nearby

  • Portland Museum of Art - 3 min walk - 0.3 km
  • Cross Insurance Arena - 4 min walk - 0.4 km
  • State Theatre - 5 min walk - 0.4 km
  • Maine Medical Center - 17 min walk - 1.5 km
  • Thompson's Point - 4 min drive - 3.6 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Taco Escobarr - ‬3 min walk
  • ‪Arcadia - ‬5 min walk
  • ‪Aura - ‬5 min walk
  • ‪Speckled Ax - ‬3 min walk
  • ‪Yosaku - ‬4 min walk

About this property

Holiday Inn Portland-By the Bay by IHG

Hotel with free airport shuttle, steps from Portland Museum of Art
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 239 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at Port of Call, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portland? This hotel has 29999 square feet (2787 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available on request), and a cruise ship terminal shuttle is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Port of Call - Onsite family restaurant.
Port of Call - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Area shuttle
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Port of Call
  • Port of Call

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 26 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 734 out of 1206 reviews
Rating 8 - Good. 301 out of 1206 reviews
Rating 6 - Okay. 101 out of 1206 reviews
Rating 4 - Poor. 40 out of 1206 reviews
Rating 2 - Terrible. 30 out of 1206 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Katherine

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just okay
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, staff was friendly, room was exceptionallyclean. Tip- If you have a larger suv or truck you will want to park in the parking garage located beyond the Hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Travelled with family

Ok

It was ok.
Stayed 2 nights in Jan 2025

2/10 Terrible

Lisa M

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dirty bedsheets with a vape in the bed and bugs. Dining staff was extremely rude and the food was terrible at breakfast time. The walls are so thin we could hear the couple next to us going at it for hours
Stayed 1 night in Jan 2025

10/10 Excellent

Smitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in downtown Portland with gorgeous views of the Bay. Helpful staff and a comfortable room. Some construction at the property made the elevators inconvenient but it was still totally worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Pool could have been warmer. :)
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Excellent customer service and beautiful view from our harbor view room. And all for a great price.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Travelled with group
Wonderful, attentive staff. Room was quiet and spacious! Great location! Currently under renovation, but did not impede our stay. Would book again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Gail

Travelled with family
Holiday Inn by the Bay was clean, close to the downtown. They offer free shuttle service which was top notch; professional and prompt. Everything was clean and staff was friendly and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their is work being done and the noise was the only thing that was a little bit of a problem but other than that I enjoyed my stay
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter stay for conference overall good stay
Stayed 2 nights in Jan 2025

8/10 Good

J

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Good location for the arena.
Stayed 1 night in Jan 2025

10/10 Excellent

LEIGH

Stayed 2 nights in Jan 2025

6/10 Okay

Ed

Business traveller
Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night get away

Easy check in room was as exoected
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly & helpful. Very quiet when we were there. Beds comfortable. 1st hotel I’ve been in that had more than enough towels in the room. View over looking water was good.
Stayed 1 night in Jan 2025

2/10 Terrible

Kaarin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Only 1 of the 3 elevators seemed to be working with no signage to say if it was being worked on or that they were even out of service. When you tried to take the stairs instead, the doors back inside were locked so you couldn’t get back inside. TV was broken and would turn on and off by itself all night until I got up at 03:39 and unplugged it. Finally got to sleep after that. Room was frozen when we got into it as the heat was all the way off. Turned it on; went to our event; and, when we got back, the heat was turned off again so we had to go thru waiting for the room to heat up all over again. Worst hotel stay that I have ever had.
Stayed 1 night in Jan 2025

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025