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Portland Regency Hotel & Spa

3.5 star property

Photo gallery for Portland Regency Hotel & Spa

Terrace/patio
Creator video - submitted by IC
Gym
Lobby
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View map
20 Milk Street, Portland, ME, 04101
  • Place, Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Place, Merrill Auditorium
    ‪5 min walk‬
  • Place, Cross Insurance Arena
    ‪7 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(249 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(98 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Portland

A stay at Portland Regency Hotel & Spa places you in the heart of Portland, steps from Casco Bay and Fore Street Gallery. .This spa hotel is 0.1 mi (0.2 km) from Maine Sports Hall of Fame and 0.3 mi (0.4 km) from Casco Bay Lines Ferry Terminal.

What's nearby

  • Casco Bay Lines Ferry Terminal - 3 min walk - 0.3 km
  • Merrill Auditorium - 5 min walk - 0.5 km
  • Cross Insurance Arena - 7 min walk - 0.6 km
  • Portland Museum of Art - 12 min walk - 1.0 km
  • State Theatre - 13 min walk - 1.1 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Cuties - ‬1 min walk
  • ‪Blyth & Burrows - ‬1 min walk
  • ‪Portland Regency Hotel & Spa - ‬2 min walk
  • ‪Cheese Louise - ‬1 min walk
  • ‪Gritty McDuffs Brewing Company - ‬3 min walk

About this property

Portland Regency Hotel & Spa

Historic hotel with a full-service spa and airport shuttle service
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 95 individually furnished guestrooms, featuring refrigerators and iPod docking stations. 37-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Satisfy your appetite for brunch at the hotel's restaurant, Eighteen95, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Portland? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.
Eighteen95 - This restaurant serves breakfast and brunch.
Armory Lounge - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Reviews

Portland Regency Hotel & Spa Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1187 out of 1544 reviews
Rating 8 - Good. 230 out of 1544 reviews
Rating 6 - Okay. 90 out of 1544 reviews
Rating 4 - Poor. 23 out of 1544 reviews
Rating 2 - Terrible. 14 out of 1544 reviews

Reviews

6/10 Okay

esty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony. Enjoyed relaxing in the room
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick overnight. Right in downtown. Clean and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel and a wonderful experience. From start to finish, consistent friendly customer service throughout. We enjoyed the ease of valet parking, check-in and superb service in all the hotel restaurants and spa. Perfect location, close to all attractions. Can't wait to return.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Juana, Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the easy walking distance to the port for food, drinks and shopping.
Stayed 2 nights in Sep 2025

10/10 Excellent

lisa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We'd like to everything about the property including the location. What impressed both of us is that when we were separate the attendees called me and my fiance by our names, and I had my "special guy". You know who you are! We look forward to visiting there again!
Good morning
For my whoopie pie addict!
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Double room was very tight, beds small and soft, otherwise great location and great staff.
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay during the Labor Day weekend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The spa experience was good- I had an excellent therapist. The rooms are older but in good condition. We had an issue with the television remote, but the front desk took care of it right away.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fantastic spot and Hotel
Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s self very nice. But lacks in handicap accessibility. The valet’s were so nice and helped my mom up and down the steps but would have been nice to have a ramp. Portland is a very dirty city reminded me of New Orleans. Not the hotels fault? It was clean
Stayed 2 nights in Aug 2025

10/10 Excellent

MacGregor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been staying on this hotel for years. Great service, gym and rooms right in the middle of Portland.
Stayed 3 nights in Jul 2025

10/10 Excellent

arie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location very convenient walkable to everything restaurants and shopping very clean quiet safe and the staff was incredibly attended. Helpful I enjoyed my stay over there and I will definitely recommend that place in Will. Definitely stay there next time I’m up in Portland
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Friendly, helpful staff. Great location. Felt like a home away from home.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with family
Liked: Amenities
Best location and really friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Alfonse, Kew Gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic bldg, nicely done
Stayed 2 nights in Aug 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, easily walkable to lots of restaurants and to the water. The room was very nice - not huge, but clean and comfortable. Would stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James, new york

Liked: Cleanliness, amenities, property conditions & facilities
Any problems I had were rectified. Would be back there anytime staff was very friendly and accommodating.
Stayed 3 nights in Aug 2025