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Portland Regency Hotel & Spa

3.5 star property

Photo gallery for Portland Regency Hotel & Spa

Terrace/patio
Creator video - submitted by Inna Chukanova
2 bars/lounges
Deluxe Double Room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View map
20 Milk Street, Portland, ME, 04101
  • Place, Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Place, Cross Insurance Arena
    ‪7 min walk‬
  • Place, State Theatre
    ‪13 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(93 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(239 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Portland

With a stay at Portland Regency Hotel & Spa, you'll be centrally located in Portland, within a 10-minute drive of Thompson's Point and Maine Mall. .This spa hotel is 16.1 mi (25.9 km) from Old Orchard Beach and 16.4 mi (26.4 km) from Old Orchard Beach Pier.

What's nearby

  • Casco Bay Lines Ferry Terminal - 3 min walk - 0.3 km
  • Merrill Auditorium - 5 min walk - 0.5 km
  • Cross Insurance Arena - 7 min walk - 0.6 km
  • Portland Museum of Art - 12 min walk - 1.0 km
  • State Theatre - 13 min walk - 1.1 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Gritty McDuffs Brewing Company - ‬3 min walk
  • ‪Portland Regency Hotel & Spa - ‬2 min walk
  • ‪Cheese Louise - ‬1 min walk
  • ‪Cuties - ‬1 min walk
  • ‪Blyth & Burrows - ‬1 min walk

About this property

Portland Regency Hotel & Spa

Historic hotel with a full-service spa and airport shuttle service
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 95 individually furnished guestrooms, featuring refrigerators and iPod docking stations. 37-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Satisfy your appetite for brunch at the hotel's restaurant, Eighteen95, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Portland? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.
Eighteen95 - This restaurant serves breakfast and brunch.
Armory Lounge - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1101 out of 1444 reviews
Rating 8 - Good. 223 out of 1444 reviews
Rating 6 - Okay. 86 out of 1444 reviews
Rating 4 - Poor. 22 out of 1444 reviews
Rating 2 - Terrible. 12 out of 1444 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, room comfort

Wonderful hotel

Great front desk staff. Rooms nice/beds very comfortable. Breakfast was delicious. Cannot beat location. Spa treatments excellent but the spa receptionist was full of herself and unwelcoming
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. The location is perfect to walk everywhere . It is away enough that you don’t hear the noise from the weekend crowds.
Stayed 2 nights in Jun 2025

4/10 Poor

Sheri

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On a family road trip through New England we had a one night stay in Portland. We love staying in boutique hotels and we’re looking forward to staying at the Portland Regency. Checkin was great. The valet & front desk were very helpful. It went downhill from there quick. We booked at double deluxe and I should have read the description more closely, but no one uses double beds anymore, right? Wrong. I understand why they do though. The rooms are too small for queens. The bed size is on me, but the fact that they’re very old is not. None of us slept well that night. Let’s move on to the bathroom. It needs a complete overhaul. It still has the timed heat lamp and I can’t remember the last time I saw one of those. The shower curtain was stained. Rust on the metal surfaces. Gotta say, it was clean though. Wish I could have said the same about the room’s carpet. So many stains, I don’t know if they’re from the coffee maker or previous pets but damn they need to go with the bath. Now let’s talk about the smell. OMG the smell. My husband was convinced it was because it was an old building but that logic didn’t hold when the smell only existed in our room. There were deliberations over what the smell was. Pet urine? Locker room smell? Stinky feet? Bad cheese? It was awful and I would have found another hotel in town had we been in Portland another night. Would not go back.
Stayed 1 night in Jun 2025

10/10 Excellent

Virginia

Stayed 1 night in Jun 2025

10/10 Excellent

Romnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

From the minute we pullednin the staff were kind and very helpful. We loved the garden cafe accros from the hotel, its part of it. Great food and drinks. Staff again were so friendly. Above and beyound staff. Were kocals and had a night away, and it was so worth it.
Stayed 1 night in Jun 2025

4/10 Poor

Diego

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is very well located, close to shops and restaurants. We got a very noisy room. Rude front desk people
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Travelled with partner
Great location! Staff and valet were very nice and responsive. Didn’t eat at the in-house restaurants. Bed was spacious and comfortable and the room was very clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kathy Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Kindest staff! So helpful will even take you to different site seeing spots!
Stayed 5 nights in Jun 2025

6/10 Okay

Matt

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The people were nice, everything was too expensive, including the room, which had no pictures in it and was rather bland. It was expensive for bare bones. Location was definitely very good, but beyond that not worth the money.
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great central location, super accommodating, historic,
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos, JASPER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. Used to be an armory in the 1800s. Large. Comfortable rooms. Valet parking. In the center of historic Portland. Lots of stores, restaurants, cafes, etc within blocks. Stayed here 35 years ago
Main entrance
Stayed 3 nights in Jun 2025

10/10 Excellent

Paige

Stayed 1 night in Jun 2025

10/10 Excellent

Janey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really neat building - very clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice, small hotel in a great location. The employees were very friendly. Beds were very comfortable and the spa was a nice treat. Would stay here again for sure!
Stayed 2 nights in Jun 2025

8/10 Good

Patrick E, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly well located property. The building is beautiful and historic, the area is very walkable in downtown Portland, and the facilities are very nice. Would stay again.
Stayed 3 nights in Apr 2025

8/10 Good

chris

Travelled with family
Liked: Property conditions & facilities
Counter person a not as friendly as I would like
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful room
Stayed 3 nights in Apr 2025

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops and restaurants. Stayed in rm 215 and had a loud humming noise all night. Also the cleaning spray used by hotel was very strong and not good for peole with allergies and scent sensitivities
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location. The only drawback was the air conditioner in the room was very loud.
Stayed 1 night in Jun 2025

10/10 Excellent

wonjoo, storrs

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is one of my favorite hotel. Classic and elegant style. Staffs are friendly. Whenever I visit Portland I enjoy staying here. Definitely I would come back again
View from the balcony of room
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! We went for our anniversary and it was amazing. We had a deluxe rooftop room with a fireplace, balcony, and jacuzzi tub. Great location, friendly staff. 5/5. We will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Mother/daughter trip so wanted something within walking distance to everything, this was a perfect location, the most comfortable beds and convenient to everything!!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Unpretentiously fine. Well located. Reasonable priced. Pleasant staff.
Stayed 3 nights in Jun 2025