10/10 Excellent
Makyia
Travelled with partner
14 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of the employees was excellent. The time was well spent. Lots of walking but they were pretty good with picking you up in the carts. Our butlers Alex and Gabbie in villa were wonderful. Always greeted us with warm welcome and very helpful to whatever we needed. Gave good recommendations for literally everything from how to get somewhere faster or which food place is preferred.
The property had several different pools including a fresh water pool. There’s one located in the spa that kinda had river the went into a big pool. The spa was beautiful and had very unique features. Including a stone walk that had pressure jets that help stimulate. Our first time ever getting a massage and I fear there will be nothing will be able to compare.
The food was okay but was upset that everyday the rice was undercooked): other than that I wish they’d incorporate more traditional dishes. Heard from another guest it was better to go off property to eat. I’d recommend make reservation early on to each restaurant so you can try them out.
The staff made me feel special all vacation long once they learned the trip was for my birthday! I can’t tell you enough in the review how polite the staff was and how well we were treated. And to our Expedia host thank you again Fernanda you are amazing and made my trip well spent.
Makyia
Stayed 4 nights in May 2025