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Tru by Hilton Jacksonville West I 295

3.0 star property

Photo gallery for Tru by Hilton Jacksonville West I 295

Exterior
Exterior
Terrace/patio
Free daily buffet breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Place, St. Paul AME Church
    ‪3 min drive‬
  • Place, Richardson Road Park
    ‪3 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool
Fairfield Inn & Suites Jacksonville West/Chaffee Point
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 675 reviews
The price is AU$201
includes taxes & fees
22 Feb - 23 Feb
Fairfield Inn & Suites Jacksonville West/Chaffee Point

About the area

Jacksonville

With a stay at Tru by Hilton Jacksonville West I 295 in Jacksonville (Northwest), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and Richardson Road Park. .This hotel is 14.4 mi (23.2 km) from Jacksonville Naval Air Station and 10 mi (16.1 km) from VyStar Veterans Memorial Arena.

What's nearby

  • St. Paul AME Church - 3 min drive - 3.6 km
  • Richardson Road Park - 3 min drive - 3.0 km
  • Jacksonville-Baldwin Rail Trail - 5 min drive - 3.7 km
  • Florida State College North Campus - 5 min drive - 8.5 km
  • Edgewood Park - 6 min drive - 6.3 km

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Pilot Travel Center - ‬14 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Annie Ru's Carryout And Catering - ‬5 min drive
  • ‪Circle K - ‬14 min walk

About this property

Tru by Hilton Jacksonville West I 295

Hotel in Jacksonville with a 24-hour fitness center and an outdoor pool
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Jacksonville West I 295. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 218 reviews
Rating 8 - Good. 35 out of 218 reviews
Rating 6 - Okay. 27 out of 218 reviews
Rating 4 - Poor. 6 out of 218 reviews
Rating 2 - Terrible. 4 out of 218 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Abbe

Stayed 1 night in Nov 2025

10/10 Excellent

Brock

Stayed 1 night in Nov 2025

6/10 Okay

Marissa

Room was clean, and has a great breakfast assortment
Stayed 1 night in Nov 2025

10/10 Excellent

LATREACE

Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’m pleased with the SOS and the helpfulness of the staff. Everything is clean and comfortable! Very cute aesthetic.
Stayed 1 night in Nov 2025

2/10 Terrible

Deann

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was a lady with a dog in the room. I was moved to a new room and the floor was dirty.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Stayed 2 nights in Oct 2025

10/10 Excellent

Russell, Raeford

Liked: Cleanliness, property conditions & facilities
Nearly new
Stayed 2 nights in Jul 2025

10/10 Excellent

Romana

Liked: Cleanliness
Everything about this property was perfect
Stayed 1 night in Oct 2025

6/10 Okay

Michael

The room was fine, except that there was a musty smell in the bathroom. The hallway and the elevators smelled like weed. Won’t be staying again.
Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have their breakfast but the entirety of my stay was amazing from the comfort to the cleanliness of my room and the friendliness of the staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Tyron

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

michelle, Irmo

Liked: Amenities, property conditions & facilities
Customer service is great, rooms very spacious nice and clean
Stayed 1 night in Oct 2025

8/10 Good

Jeffery

Stayed 1 night in Oct 2025

6/10 Okay

Suparna

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is next to a truck stop. Room was clean but very small, no coffee maker in the room. Shampoo and conditioner bottles were empty.
Stayed 1 night in Oct 2025

10/10 Excellent

Tanner

Stayed 1 night in Oct 2025

10/10 Excellent

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Some areas needed a little bit of extra cleaning like the shower but overall it was good. Staff was friendly and fast with check-in. The road/parking area near the hotel/has station had some big holes. Overall I would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
There was a couple cockroaches in the bathroom but overall good
Stayed 3 nights in Sep 2025

8/10 Good

Eduardo

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! What a great start to a vacation will definitely refer this hotel to friends and family. We were so impressed with every thing about TRU Hotel by Hilton. Staff was great as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay Quietly and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Miranda

Stayed 1 night in Sep 2025