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Sheraton Jacksonville Hotel

4.0 star property

Photo gallery for Sheraton Jacksonville Hotel

Property amenity
Daily buffet breakfast (USD 18.00 per person)
Exterior
Breakfast and dinner served, garden views
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
10605 Deerwood Park Blvd, Jacksonville, FL, 32256
  • Place, St. Johns Town Center
    ‪19 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Place, Mayo Clinic Florida
    ‪9 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(71 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Jacksonville

With a stay at Sheraton Jacksonville Hotel in Jacksonville (Southside), you'll be a 2-minute drive from St. Johns Town Center and 9 minutes from Mayo Clinic Florida. .This hotel is 15.2 mi (24.4 km) from Mayport Naval Station and 17.8 mi (28.6 km) from Jacksonville Naval Air Station.

What's nearby

  • St. Johns Town Center - 19 min walk - 1.7 km
  • University of North Florida - 2 min drive - 3.0 km
  • Mayo Clinic Florida - 9 min drive - 12.1 km
  • Mayport Naval Station - 22 min drive - 30.3 km
  • Jacksonville Naval Air Station - 25 min drive - 35.1 km

Getting around

  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Wawa - ‬11 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬18 min walk
  • ‪Talkin' Tacos Towncenter - ‬3 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Sheraton Jacksonville Hotel

Suburban hotel with an indoor pool, near St. Johns Town Center
Sheraton Jacksonville Hotel offers 159 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 159 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Grab a bite to eat at BC Grill, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Jacksonville? This hotel has 9047 square feet (840 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
BC Grill - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BC Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (9,047 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Self parking fee: USD 10 per night
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville

Sheraton Jacksonville Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca, BRADENTON

Travelled with partner
Liked: Cleanliness, staff & service
Great stay and great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Jaquan

Stayed 1 night in Nov 2025

10/10 Excellent

Carmillia

Liked: Cleanliness, staff & service, amenities
Very comfortable bed. I slept sooo good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was nice. It was clean. It just wasn’t $400+ for the weekend nice. The front desk attendant that checked me in seemed annoyed each time I encountered her throughout my stay. There were no wash clothes after housekeeping cleaned our room. The hotel also wasn’t in a $400+ for a weekend kind of area. Located in an office park like area that’s not well lit. Overall it was a nice hotel and it served its purpose it just wasn’t 5 star great. I honestly thing my initial greeting rubbed me the wrong way and dictated my perspective for the remainder of my stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Stayed here for Seahawks Game vs Jags great hotel within driving distance of everything you want Restaurants ,shops, all of the above.
Stayed 2 nights in Oct 2025

8/10 Good

Carl H

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Disappointed with the expensive paid breakfast buffet; typically stay at a hotel where breakfast is included but chose this hotel since others in our party already booked here. Don't know that I would stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Marty

Liked: Property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Shawntay

Everything was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Xiao

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place is decent. But it’s old and you can tell. And there are lot of newer options in the area. They need to step up in the game!
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2025

4/10 Poor

Patrick

Stayed 4 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Lisai

Stayed 2 nights in Oct 2025

4/10 Poor

Milliene

Stayed 4 nights in Oct 2025

6/10 Okay

Jacqueline

Travelled with family
Disliked: Amenities
The hallways and elevator smelled like a hospital. And so did the bathroom. It was “ok” not awful but not great.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! Suggestions for improvements: A drink station at breakfast. We had to wait 10+ minutes for drinks both days . Just sit out a coffee and juice serve yourself station. It was incredibly frustrating. The waitress even complained about how busy she was. Breakfast was amazing but waiting for drinks while the food got cold was such a bummer. I had to go wait in a line of 6 people just to get juice from the bar. My food was cold when I got back. The baby was fussy and I couldn’t even enjoy my breakfast. Hooks in the room for towels. Only two towels were provided and with no way to hang them- it was annoying to find a place to hang them ( on the cabinets ) to dry them out for reuse. I use one for my hair and one for my husband and baby that’s 4 towels and we only had two. Overall the experience was great and we would visit again. Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff is always great and attentive. The rooms are alway immaculate..
Stayed 1 night in Oct 2025

10/10 Excellent

Elke

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here during a drive up north, and it turned out to be the perfect spot for an overnight stay. What really stood out was the staff—especially Breanna at the front desk. She was incredibly welcoming and friendly, greeting us by name throughout our stay, which truly felt like 5-star service and made all the difference. The rooms were clean and comfortable. Overall, a great experience with service that exceeded expectations.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, clean and comfortable, great bar and kitchen. My go to spot on business in Jacksonville.
Stayed 1 night in Sep 2025