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Comfort Suites West Jacksonville

2.5 star property

Photo gallery for Comfort Suites West Jacksonville

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Outdoor pool
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Place, Gateway Shopping Center
    ‪4 min drive‬
  • Place, Terrace Park
    ‪6 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

Room options

View all photos for 2 Queen Beds, Suite, Non-Smoking, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds, Suite, Non-Smoking, Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds, Suite, Nonsmoking

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Suite, Nonsmoking

Premium bedding, desk, laptop workspace, blackout curtains

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Suite - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Lobby
Sleep Inn & Suites Jacksonville West
Westside
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 616 reviews
The price is AU$143
includes taxes & fees
20 June - 21 June
Sleep Inn & Suites Jacksonville West

About the area

Jacksonville

With a stay at Comfort Suites West Jacksonville in Jacksonville (Northwest), you'll be within a 15-minute drive of Jacksonville Naval Air Station and Terrace Park. .This hotel is 9.7 mi (15.5 km) from EverBank Stadium and 10.7 mi (17.2 km) from Jacksonville Zoo and Gardens.

What's nearby

  • Gateway Shopping Center - 4 min drive - 3.0 km
  • Terrace Park - 6 min drive - 5.0 km
  • Jacksonville-Baldwin Rail Trail - 7 min drive - 4.1 km
  • Normandy Lane Plaza Shopping Center - 7 min drive - 8.1 km
  • Normandy Mall Shopping Center - 7 min drive - 9.7 km

Getting around

  • Jefferson Station - 13 min drive
  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Circle K - ‬16 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Dunkin’ - ‬8 min walk
  • ‪Mr. Snappers Fish & Chicken - ‬4 min drive
  • ‪Top China - ‬5 min drive

About this property

Comfort Suites West Jacksonville

Comfort Suites West Jacksonville offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Make yourself at home in one of the 64 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
Be sure to enjoy recreational amenities including a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in fee: USD 30

Minimum check-in age: 20

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 30

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Commonwealth

Comfort Suites Commonwealth Hotel

Comfort Suites Commonwealth Hotel Jacksonville

Comfort Suites Commonwealth Jacksonville

Comfort Suites West Jacksonville Hotel

Hotel Comfort Suites West Jacksonville Jacksonville

Jacksonville Comfort Suites West Jacksonville Hotel

Hotel Comfort Suites West Jacksonville

Comfort Suites West Jacksonville Jacksonville

Comfort Suites Commonwealth

Comfort Suites Hotel

Comfort Suites

Comfort Suites West Jacksonville Hotel

Comfort Suites West Jacksonville Jacksonville

Comfort Suites West Jacksonville Hotel Jacksonville

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 591 reviews
Rating 8 - Good. 154 out of 591 reviews
Rating 6 - Okay. 103 out of 591 reviews
Rating 4 - Poor. 64 out of 591 reviews
Rating 2 - Terrible. 50 out of 591 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bridgett

Stayed 1 night in Feb 2026

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service
Customers service was e excellent
Stayed 2 nights in Feb 2026

4/10 Poor

V

Travelled with family
Disliked: Amenities
Ive bee at hotels near the interstate before, but this hotel was noisy from the interstate traffic. When we arrived, we saw there was no parking available in the hotel parking lot and the garage was filled with furniture. I asked what floor renovations were taking place on and was told 4th floor and requested not to be placed on that floor. I awoke early to meet family members downstairs who were dropping off kids. Not only was furniture being brought up to 4th floor, but the only elevator was being used for that and I waited 6 minutes first for it to arrive, then for 1 man to unload furniture from it. On Sunday, while leaving to take a family member to the train station, we waited 4 minutes for the elevator, then had to wait for items to be unloaded onto the 2nd floor. We were only 10 minutes from the train station so we didnt leave early, but barely made the train.
Stayed 2 nights in Feb 2026

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Even though it was just remodeled, it still looked worn. Ceiling tiles in the hallways were drop ceiling type and in bad shape. Also, a poor painting job in many places. Elevator was in very poor condition.
Stayed 1 night in Feb 2026

8/10 Good

Philip

Liked: Cleanliness
Reception was outstanding. Clean room, clean bathroom, spacious. My only complaint was the lack of soundproofing in the walls. My room was right next to the gym and had to use soft ear plugs to get a decent few hours of sleep.
Stayed 2 nights in Feb 2026

10/10 Excellent

Luigi

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Jan 2026

10/10 Excellent

Gloria

Stayed 1 night in Jan 2026

10/10 Excellent

Kerby

Stayed 1 night in Jan 2026

6/10 Okay

shawntell

The elevator is breaking ..
Stayed 1 night in Jan 2026

10/10 Excellent

Kaalin

Stayed 1 night in Dec 2025

10/10 Excellent

PHIYEN

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was good but poor location because of traffic on highways. We were given a different room.
Stayed 2 nights in Dec 2025

10/10 Excellent

bartlomiej

Stayed 5 nights in Nov 2025

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was phenomenal. Great experience, would stay here again
Stayed 4 nights in Nov 2025

2/10 Terrible

Lewis

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We had to check in early the next morning because we drove 14 hours from Texas to assist my son and his fiancée with some stuff. We get there and are in formed that they are having issues with the water heaters. We say ok we just need to sleep. We get to the room and it’s dirty, there was a roach crawling around. So we decided to leave and just loose 1 day of the hotel stay and go somewhere else. The front desk lady got everything settled and informed us we would have to get a refund from hotels.com. So when we got to the new hotel we did that and the lady lied and said the weren’t having any problems so hotels couldn’t refund any of my booking. The nice guy from hotels at least got me a $50 hotel bucks. So out of the $250 booking I got 50 back. I will never book this hotel again or do not recommend anyone stay here ever.
Stayed 2 nights in Nov 2025

10/10 Excellent

MALCOLM, Kissimmee

Business traveller
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes!
Stayed 2 nights in Oct 2025

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Very tired hotel. Cushion on couch in room ripped. Rusty light fixtures.elevator in poor shape. Just tired.
Stayed 1 night in Nov 2025

2/10 Terrible

Yvette

Stayed 2 nights in Sep 2025

10/10 Excellent

Ryland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when I come to Jacksonville
Stayed 1 night in Sep 2025

2/10 Terrible

Beyonka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in front desk staff had a bad attitude she really hate her job and it shows. Then I went to my room sheets was dirty sheets had make up on them and at the foot of bed look like someone dirty feet stains. I told a staff and she came in to change sheet with sheets and comforter with holes in them I mean big holes never again smh
Stayed 2 nights in Sep 2025

8/10 Good

Efrem

Travelled with partner
No dislikes everything was good
Stayed 4 nights in Sep 2025

8/10 Good

john

Stayed 3 nights in May 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that's working tonight. She has a wonderful customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Alfred, Boynton Beach

Stayed 1 night in Aug 2025