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Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5 star property

Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
International cuisine
Reception
Lobby
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • Place, El Palmar Beach
    ‪12 min walk‬
  • Place, Magic World Aquatic Park
    ‪12 min walk‬
  • Place, Delfiniti
    ‪15 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Garden View

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

3 outdoor pools, pool loungers
Barceló Ixtapa All Inclusive
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  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.1 out of 5, Very good, 1,002 reviews
The price is AU$484
includes taxes & fees
9 June - 10 June
Barceló Ixtapa All Inclusive

About the area

Ixtapa

With a stay at Holiday Inn Resort Ixtapa All-Inclusive by IHG in Ixtapa (El Palomar), you'll be within a 10-minute drive of Zihuatanejo Bay and El Palmar Beach. .This beach property is 6.8 mi (11 km) from La Ropa Beach and 0.8 mi (1.3 km) from Magic World Aquapark.

What's nearby

  • Magic World Aquapark - 10 min walk - 0.9 km
  • El Palmar Beach - 12 min walk - 1.0 km
  • Magic World Aquatic Park - 12 min walk - 1.0 km
  • Delfiniti - 15 min walk - 1.3 km
  • Marina Ixtapa - 9 min drive - 2.3 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 22 min drive

Restaurants

  • ‪The Generals - ‬3 min walk
  • ‪Sr. Taco Grill - ‬5 min walk
  • ‪Chili Beans Restaurante Mexicano - ‬3 min walk
  • ‪Sport Bar - ‬2 min walk
  • ‪Deborah's - ‬2 min walk

About this property

Holiday Inn Resort Ixtapa All-Inclusive by IHG

Holiday Inn Resort Ixtapa All-Inclusive by IHG offers 431 accommodations with safes and coffee/tea makers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ixtapa property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 431 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Satisfy your appetite for lunch at La Isla, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Ixtapa? This property has 907 square feet (84 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.
La Isla - This restaurant specializes in international cuisine and serves lunch only.
Frutas y Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
La terraza - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Caña Brava - This restaurant serves lunch only. A children's menu is available. Open daily.
Sport Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Holiday Inn Resort Ixtapa All-Inclusive by IHG are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Room service during certain hours

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caña Brava
  • Frutas y Flores
  • La Isla
  • La terraza
  • Sport Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (907 square foot of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Resort Ixtapa All Inclusive

Holiday Ixtapa All Inclusive

Holiday Inn Ixtapa All Inclusive

Holiday Inn Ixtapa

Ixtapa Inclusive By Ihg Ixtapa

Holiday Inn Resort Ixtapa an IHG Hotel

Holiday Inn Resort Ixtapa All Inclusive

Holiday Inn Resort Ixtapa All Inclusive by IHG

Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel

Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Benjamin, Maple Grove

Stayed 7 nights in Jan 2026

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Close to shopping, restaurants, pharmacies. Room was spotless, lots of hot water. Restaurant food was the best yet. We have been coming here for many years and the a-la-carte menu very much improved. The staff are incredible, friendly, helpful, polite, they make us feel like we are being welcomed home. The beach is amazing, great for walking every day.
Stayed 14 nights in Jan 2026

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 5 nights in Jan 2026

4/10 Poor

Victoria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The food in buffets was good but COLD!
Stayed 11 nights in Jan 2026

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good food and a great staff
Stayed 14 nights in Jan 2026

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing,very friendly and they remember what you like! Leonardo was always smiling and so kind! Our room was very nice,great view of the ocean,cleaned every morning and she left towel art animals on the bed that my wife just loved seeing! Food was good Nice place to stay
Stayed 14 nights in Jan 2026

10/10 Excellent

Jeffrey Alan, Chanhassen

Stayed 10 nights in Jan 2026

6/10 Okay

Judi, Parksville

Travelled with partner
Liked: Cleanliness
We reserved a Kingsized bed room and received a 2 bed room instead but decided to keep it. The room was clean, the housekeeping staff were very good and the bottled water supply was kept full. Strangely, there was a coffee machine and ice bucket in the cupboard. No coffee was supplied (except the morning when we were checking out) and there was never an ice machine anywhere to be found. Others told us the same story. Suggestions? A small fridge would be helpful, plus packets of coffee for the supplied machine. The hotel staff are great, the ambience is one of a slightly “tired” hotel and certainly caters to Mexicans. The food is “good”, salads and fresh fruit superb. The location on the beach is very good as one can walk either way. Overall, the stay was a bit disappointing.
From the 13th floor of the Tower
Stayed 14 nights in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Rooms, Good Food and GREAT Staff
Stayed 10 nights in Jan 2026

10/10 Excellent

Nicholas Stephen

Liked: Cleanliness
Nice clean room with great views
Stayed 14 nights in Jan 2026

8/10 Good

Brian

Liked: Cleanliness
A lot of good things, staff great, very friendly especially the beach towel guy
Stayed 21 nights in Jan 2026

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, staff is always amazing and attentive.
Stayed 7 nights in Jan 2026

8/10 Good

ALESHA KAY

Stayed 6 nights in Jan 2026

10/10 Excellent

Ryan John

Stayed 7 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at the Holiday Inn many times and plan to return next year. The staff including all services we know by name. We feel like we are family . They make us feel special. We made new friends again this year. We will miss Cleophas greatly when he retires. The hotel is always clean, there are plenty of food choices, the activities are varied , the employees are always the reason we come back and never consider any other hotels.
Stayed 9 nights in Jan 2026

6/10 Okay

Tanis, Surry Hills

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff were excellent!! The food could be improved upon.
Stayed 7 nights in Jan 2026

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! We asked if we could switch our room to one with a balcony and the managers were very accommodating.
Stayed 2 nights in Jan 2026

10/10 Excellent

william j

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful staff. Two nice size pools. Beautiful beach and view of the Pacific.
Stayed 14 nights in Jan 2026

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great room with amazing views. The staff were very attentive. We enjoyed the Saturday evening entertainment. Nice stay!
Stayed 2 nights in Jan 2026

6/10 Okay

Patricia Lynn

Travelled with partner
No longer caters to North America. 95% Mexicans.
Stayed 7 nights in Jan 2026

8/10 Good

David

Stayed 3 nights in Jan 2026

8/10 Good

Tammy

Everything was great. Would be nice to have another restaurant, too many buffets. Our room on the waterfront clearly had a water leak and the dry wall was cracking and there was mold. That should be fixed. Thank you
Stayed 8 nights in Jan 2026

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, staff & service
The elevador was duty and there was trash on the hallway
Stayed 2 nights in Nov 2025

6/10 Okay

Leane

Travelled with family
Disliked: Property conditions & facilities
The resort was run down and the food was the same every night. Would have been nice to have a burger shack outside where you dont have to change.
Stayed 7 nights in Dec 2025

2/10 Terrible

Margarita

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Todo en el hotel esta sin mantenimiento, la comida mala y poca variedad, cucqrachas hasta en el baño de la habitación
Stayed 3 nights in Jan 2026