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Check-in was smooth despite a system issue, and I didn’t have to wait long. However, my room had a very strong sewage smell. I initially thought the smell would go away, but it didn’t. I also noticed the carpet was wet. At first, I figured they might have just cleaned the carpets, but considering the severe odor, that clearly wasn't the case. It became obvious the room had suffered some sort of water damage. Given this condition, it’s highly likely the hotel management was already aware of the issue. I couldn't help but feel they shouldn't have assigned or sold this compromised room in the first place. I contacted the front desk, and while they responded quickly and the room change was handled efficiently, the initial experience was quite unpleasant. Aside from that, the facilities were acceptable considering the building’s age.

Older building that needs some improvements but the rooms were nice and clean

Warm breakfast early coffee 5am, close by everything , comfortable bed and big shower

Very clean and spacious units. Very nice location. Friendly staff.

Loved our time at Royal Kona. Beautiful property with excellent service! The food at Don’s was amongst our favourite meals during our trip. Will definitely return! Mahalo!

Generally clean and adequate. Parking was a long way from room - tiresome after long days. 2 pools closed for repairs. Never found the “close by” beach.