Staff was rude and unwelcoming especially the lady in tbe office where we left our luggage because our room wasn’t ready. I asked her if it was safe due to the fact it wasn’t secure and she responded with a very snarky “I’m not going to go through your luggage”. Then I had to go back and look for my car keys I had misplaced and she said, “I think your room should be ready , just tell the front desk I said your room is ready because I think that would be a better idea than trying to hang out with me.” I then realized she must be the manager…. How she got that job is s head scratcher. First of all the workd doesn’t revolve around You sistah and not everything is about you…. Try have some common sense. Nobody trying to hang out with you. I was looking for my keys and when I asked about my luggage being secure was not a question about you, it was about the safety of my stuff. Also, if my room was all of a sudden ready why not just let me check in when I arrived at 3:27pm. Also, when you checked us in you gave us a room without the upgrade I paid for. Lucky the nice guy when we checked out refunded us the upgrade fee.
Property is decent, a bit dated, parking sux, but room was clean, bed comfortable and it is walkable to many cute shops and restaurants. Just don’t expect a welcoming feel and if you wanna check in before 4pm I would recommend going into the managers office and trying to get something out of your unsecured luggage.