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Everything was great except the parking situation. Not very close to the hotel and expensive.

Considering that it was a budget hotel, we were very happy with our stay as the room was clean, the staff were helpful, the amenities were sufficiently stocked, and the location was ideally situated where it was near a Tram Station (i.e. Gyle Centre). The hotel is also very near Gyle Shopping Centre where Morrisons Supermarket and Marks & Spencer were located within, so it was convenient for us to get our necessities and do some shopping concurrently. The tram service into the city area was also very convenient. As we had an early flight back home, the distance from Gyle Centre to Edinburgh Airport via the tram service was also ideal. The staff were friendly and helpful especially the housekeepers, and we would like to thank them for their great service! The stay at Ibis Budget Hotel has been a good experience and we would definitely recommend their hotel to fellow budget conscious travelers. We hope to have the opportunity to stay at Ibis Budget Hotel should we visit Edinburgh again in the future. If there is an improvement that we can offer, it would probably be the shower's glass door where the opening allows water to splash out whenever we are bathing and this wets the floor outside which requires us to dry the floor regularly to clean up the mess. Maybe the opening can be sealed and replaced with a conventional door handle to facilitate the door's opening and closing while preventing water from splashing out at the same time when bathing thus avoiding the mess.

Had a great stay while in Edinburgh. It was very convenient being so close to the airport and the tram to go to the city centre. Room was clean and comfortable and staff was friendly and helpful.The breakfast was also very good.

Helpful staff

Good location, nice staff. We would definitely, stay again. Room was all you need and clean.

The main reason we booked was because of the airport shuttle. Upon our arrival on Friday with a Sunday departure, we were told it was not available that weekend. The hotel's write-up on Expedia should be much clearer to let travellers know they MUST book the shuttle 3 days in advance or it may be unavailable.