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Edit Hanmer Springs

4.5 star property

Photo gallery for Edit Hanmer Springs

Seasonal outdoor pool
Library
Lobby lounge
Breakfast and dinner served, garden views
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334
  • Hanmer Springs Thermal Reserve
    ‪3 min walk‬
  • Hanmer Heritage Forest
    ‪11 min walk‬
  • Conical Hill
    ‪13 min walk‬

Room options

View all photos for Snug

Snug

Snug

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Dreams

Suite Dreams

Suite Dreams

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Take

Double Take

Double Take

  • 26.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Edit

The Edit

The Edit

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Greenhouse

Greenhouse

Greenhouse

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Hanmer Springs

Located in Hanmer Springs, Hanmer Springs Hotel is in the mountains, within a 5-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. .This luxury hotel is 0.4 mi (0.7 km) from Conical Hill Walkway and 0.6 mi (0.9 km) from Conical Hill.

What's nearby

  • Chisholm Park - 2 min walk - 0.2 km
  • Hanmer Springs Thermal Reserve - 3 min walk - 0.3 km
  • Hanmer Heritage Forest - 11 min walk - 1.0 km
  • Conical Hill - 13 min walk - 1.1 km
  • A Maze N Golf - 13 min walk - 1.1 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬5 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬1 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬2 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬3 min walk

About this property

Edit Hanmer Springs

Luxury hotel with a seasonal outdoor pool and a restaurant
Hanmer Springs Hotel offers 48 accommodations with iPod docking stations and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Hanmer Springs hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 48 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor tennis court and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at Isobel's Restaurant, a restaurant which features a bar/lounge and a garden view. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Isobel's Restaurant - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Dutch, English, Filipino, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: NZD 15 to 15 for adults and NZD 12.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 15 to 15 for adults, and NZD 12.50 to 15 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from November to April

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Hanmer Springs Hotel
Heritage Hanmer Springs
Edit Hanmer Springs Hotel

Edit Hanmer Springs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 502 reviews
Rating 8 - Good. 159 out of 502 reviews
Rating 6 - Okay. 42 out of 502 reviews
Rating 4 - Poor. 24 out of 502 reviews
Rating 2 - Terrible. 12 out of 502 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and well located. Water damage to cabinetry in the bathroom made it look a bit rough for the price and bathroom was very cold. Properties grounds are outstanding.
Stayed 2 nights in May 2025

10/10 Excellent

Vivianne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in beautifully manicured grounds
Stayed 1 night in Apr 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight and the hotel is in a good central location.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great value and great day.

Amazing team, excellent value with everybody both accommodating and helpful. Keep it up team!
Stayed 1 night in Apr 2025

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to step back in time. Lovely old hotel within walking distance to the pools and Conical Hill. Staff were lovely and very helpful
Stayed 1 night in Apr 2025

8/10 Good

Sharyn

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Nice outdoors for events
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, staff and service excellent. Looks like the suite we stayed in has been renovated / redecorated recently. A . Love this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and the surrounding area
Stayed 1 night in Apr 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 3 nights here and on the first night there was rodent activity (rats I’m guessing) in the walls, the tv is built into the wall and could hear them behind the wardrobe area. I recorded the noises that went for hours until I started banging the walls. Great way to spend time in the room in the wee hours. I approached the lady behind the counter at reception the following morning and informed her about it, she said she will speak to the maintenance team. They offered me another room. I declined and said I will leave. I went and got a couple of hours sleep and reception called me come and see them at reception. The lady behind the counter informed me they will refund the two nights I was not going to stay but not the night I spent in the room of plagues! I said you are kidding right? She said no.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Sarah, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Hanmer Springs Hotel has a great central location and the most amazing grounds possible. the food was delicous. The staff were a little difficult to communicate with because of accents and communication issues.
Stayed 2 nights in Apr 2025

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service
Nice gardens and location, historic hotel, some furniture is tired. Overall was a good stay, clean comfortable room.
Stayed 1 night in Apr 2025

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is great. Maybe could have better lighting in the rooms but otherwise great

2/10 Terrible

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happiness In Hanmer Springs

We have stayed here before and it is always fabulous. Big comfortable clean rooms and swimming pool, bar, restaurant are all excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed up market hotel in the centre of the town. Great value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

Jane, Langwarrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel inside and out in the gardens. Staff were great, had no issues whatsoever. Definitely recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seen this hotel on last visit so decided to book a few nights on this visit. Very friendly and helpful staff. The hotel as an elegant feel about it, the gardens and pool are lovely. As it was warm we ate ourside at the restaurant, we chose to eat in the hotel because its prices were competitive with what was on offer in town. The food was lovely, well cooked and well presented. Continental breakfast was a good start to the day. Our superior king room was spacious and overlooked the garden. We usually book apts but this change to a hotel was a lovely experience, would book again when in hanmer springs
Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here, the hotel has such a beautiful garden and we had a very comfortable and relaxing stay, thank you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Travelled with family
Liked: Staff & service, property conditions & facilities
The outside suite was great in the expansive gardens
Stayed 2 nights in Mar 2025

6/10 Okay

Barrie

Disliked: Room comfort
Stayed 1 night in Mar 2025

4/10 Poor

robert

Stayed 1 night in Mar 2025

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Initial impressions were quite good; location is central to all things within walking distance, the grounds are beautiful, parking was seamless. The real disappointment came around midnight. A group of four drunk individuals camped out in the central lobby directly across from the reception desk. They were loudly yelling, laughing, and overall obnoxious. I attempted calling the front desk to ask they intervene but no one answered. At around 1:15 am, not able to sleep I went out of my room to ask they keep it quiet and ideally go to their room. I was then threatened by one of the party that “I’ll whip you up bad”. I returned to my room, they did leave, but a night was wasted at this hotel. My poor review is based on asking in the morning if they have a night clerk, only to learn yes, and the day clerk was aware of an “unruly” group on the second floor. It was clear they knew who these people were, but did nothing as management to intervene at the expense of patrons who were expecting a nights rest. Horrible customer service. In the end I was not offered so much as an apology. If traveling to Hamner Springs, do the favor of staying elsewhere.
Stayed 1 night in Mar 2025