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 Hamburg •1 Room
 Hamburg • 1 Room
Book online or call 1800 781 504 Phone Number

Crowne Plaza Hamburg - City Alster, an IHG Hotel

4.0 out of 5.0
Graumannsweg 10, Hamburg, HH 1800 781 504
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Wifi
Pets
Laundry
Smoke Free
24/7 Desk
More
Room type Options Nightly price Book
Photo of room
Standard Room, 1 King Bed
19 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Standard Room, 2 Single Beds
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Premium Room, 1 King Bed
24 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room, 1 King Bed (Alster View)
21 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Junior Suite, 1 King Bed
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Eco-certified Hamburg hotel in Hamburg-Nord with 24-hour health club

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Crowne Plaza Hamburg - City Alster, an IHG Hotel, you'll be centrally located in Hamburg, a 4-minute drive from Hamburg City Hall and 5 minutes from Miniatur Wunderland. This upscale hotel is 2.6 mi (4.2 km) from Elbe Philharmonic Hall and 3 mi (4.8 km) from Reeperbahn.

Make yourself at home in one of the 291 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as a 24-hour health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Satisfy your appetite for lunch at the hotel's restaurant, The Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

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Crowne Plaza Hamburg - City Alster, an IHG Hotel

Graumannsweg 10, Hamburg, HH 22087

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 291
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Express check-in
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1987
  • Number of restaurants - 1
  • Conference space size (feet) - 5651
  • Conference space size (meters) - 525
  • Number of meeting rooms - 9
  • Snack bar/deli
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • 24-hour health club
  • Electric car charging station
  • Couples/private dining
  • Banquet hall
  • Vending machine
  • Secured parking
  • Distance from property (km) 0
  • Food and water bowls
  • Locally-owned & organised tours & activities
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic straws
  • Biodegradable/compostable straws

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • German
  • Spanish
  • Dutch

Parking

Self parking (surcharge)

Room Amenities

Crowne Plaza Hamburg - City Alster, an IHG Hotel offers 291 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Television
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • TV size 42
  • TV size (measurement) inch
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Energy-saving switches
  • Area rug/s in room
  • Hardwood flooring in room

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.

The Restaurant - This buffet restaurant serves breakfast and lunch.

The Plaza - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Bicycle rentals on site
  • Rowing or canoeing on site
  • Boat tours nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services.

Accessibility

  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

No rollaway/extra beds available

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows guide to reopening holiday rentals (DTV & DFV - Germany)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.50 per person
  • Secured self parking fee: EUR 26 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crowne Plaza Alster
  • Crowne Plaza Alster Hotel
  • Crowne Plaza Alster Hotel Hamburg City
  • Crowne Plaza Hamburg City
  • Crowne Plaza Hamburg City Alster
  • Hamburg City Alster
  • Crowne Plaza Hamburg - City Alster Hotel Hamburg
  • Hamburg Crowne Plaza
  • Crowne Plaza Hamburg City Alster Hotel

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key (Gronne Nogle)

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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