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Hakone Gora KARAKU

4.5 star property

Photo gallery for Hakone Gora KARAKU

Public bath
Property preview
In-room safe, free WiFi, bed sheets
Exterior
In-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Spa
  • Parking included

Explore the area

View map
1300-8 Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪4 min walk‬
  • Place, Hakone Open Air Museum
    ‪11 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪18 min walk‬

Room options

View all photos for West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

7.0 out of 10
Good
(2 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,605 reviews
The price is AU$550
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Hakone Kowakien TEN-YU

About the area

Hakone

Located in Hakone (Gora), Hakone Gora KARAKU is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. .This luxury hotel is 1.8 mi (2.9 km) from Hakone Kowakien Yunessun and 6.6 mi (10.6 km) from Lake Ashi.

What's nearby

  • Hakone Gora Park - 4 min walk - 0.4 km
  • Hakone Open Air Museum - 11 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km
  • Ōwakudani - 4 min drive - 2.6 km
  • Hakone Ropeway - 7 min drive - 5.3 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Haneda Airport (HND) - 101 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬8 min walk
  • ‪箱根餃子センター - ‬7 min walk
  • ‪Gora Brewery And Grill - ‬7 min walk
  • ‪Coffee Camp - ‬4 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min walk

About this property

Hakone Gora KARAKU

Luxury hotel with a full-service spa and free breakfast
Hakone Gora KARAKU offers 70 accommodations with safes and complimentary bottled water. 50-inch LCD televisions come with digital channels and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is open daily.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Stay in one of 70 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and spring water baths. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at メインダイニング「六つ喜」 serving guests of Hakone Gora KARAKU. A complimentary Japanese breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
A complimentary Japanese breakfast is served each morning between 7:30 AM and 9:30 AM.
メインダイニング「六つ喜」 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Things to do

  • Full-service spa

Family friendly

  • Baby bath
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Reviews

Hakone Gora KARAKU Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 147 out of 178 reviews
Rating 8 - Good. 14 out of 178 reviews
Rating 6 - Okay. 11 out of 178 reviews
Rating 4 - Poor. 3 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

Reviews

10/10 Excellent

Jenny

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We are still on our family 5 star trip through Japan. We just stayed at Gora Karaku. I chose this hotel because of the rave reviews it got on Expedia. Here are my comments. 1) The hotel is conveniently located just 300 ft from the main Gora railroad station. This is a PLUS! 2) when we checked in (early afternoon), we asked if we could book 4 massages. At first, the answer was they could accommodate just one. Note: our stay was for 2 nights They finally were able to accommodate 3 massages , after a lot of discussion and follow-up. 3) I thought we booked western style breakfast and dinner. They had us booked with Japanese style breakfast and dinner. We requested to have us moved to western style dinner. They were able to move us to western style breakfast, but only western style dinner on the 2nd night. 3 of us don’t eat raw fish. We were not able to eat a thing for dinner on night 1. The second night was teppanyaki style. It was good. We were not told that there was an upcharge for this. Upon checkout, the hotel charged us 11000x2=22000 yen (almost $200) for the one western style meal. When I questioned it, they claimed that I booked Japanese style dinners. That is not true.The difference in price for dinners through Expedia was not different. 4) The rooms were both nice, with private onsens. However the bathrooms are teeny tiny. If you want spacious bathrooms, this property is not for you. The breakfast was not edible. This hotel is NOT reccommended! Very disappointed!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be happier with our stay. Definitely the highlight of our trip
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and experience. Dinner was wonderful too.
Stayed 1 night in May 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent property. Loved the en suite onsen.
Stayed 1 night in May 2025

8/10 Good

Jose

Liked: Property conditions & facilities
Dinner and breakfast were excellent
Stayed 1 night in May 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joel Tan Jun

Stayed 2 nights in May 2025

2/10 Terrible

Carlos

Stayed 2 nights in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jose, Sunnyvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and relaxing setting. Facilities were very clean and well maintained. Staff was super attentive and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Mamaesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at this property would definitely go again
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orix hotel is farther away from the main Hakone shopping area, however it's walking distance to/from the Gora station so it's easy to get to. The property is perfect for quiet get away and to enjoy a private onsen. Absolutely love the experience and staffs are all very friendly, helpful and polite.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hakone

Magnificent hotel and experience in the most beautiful and peaceful setting.
Stayed 1 night in Apr 2025

6/10 Okay

Monica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was nice and clean. The staff for the most part had great service. What I don't know is that there were no buffets or menus. You had to eat whatever they gave you. It was very difficult to eat there. Most of the food we didn't like. We paid a lot money and didn't eat. The Onsens were meh. Nothing special. The absolute worst thing that happened to us there was when we went to the private Insen there,there was two small smoothies in bottles that we were able to drink. Later when we asked for more, they said no. We weren't eating anything and at least wanted a smoothie but would not let us have more and we couldn't even buy more. They had a small lounge where you could drink alcohol for free but we couldn't get a bottled smoothie. That was ridiculous. No room service. No food we could request to eat. So disappointing and definitely not with the money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hungfai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and tastefully done in every way. Breakfast and dinner both wonderful. The in-room Onsen was great. The outdoor onsens are clean, large and wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn, June Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful service and food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to treat yourself and stay in one of the best properties and locations in Gora (Hakone), book some time at KARAKU. The rooms, private and guest onsen, amenities, dining, staff, and overall experience was a highlight of our trip. This is a truly special ryokan, and caters perfectly to visitors from all over the globe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chih-Ann, Irvine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and high end
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at this lovely property. I was hesitant given the cost, but it was totally worth it and I highly recommend it. The online images don't do it justice. We loved the room, the food and the staff. The place was very quiet and we could not hear guests in the adjoining rooms. We opted for the traditional kaiseki dinner and Japanese breakfast and thoroughly enjoyed both (the dinner was the best we had in Japan). We also opted for the private onsen on our balcony, which was magnificent. The public onsen was also really nice. If we are lucky enough to get back to Japan, I would spend a minimum of 2 nights here to allow for full-time for relaxation. Don't hesitate! Make a reservation at this awesome place and you will not be disappointed!
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a highlight for us. Our family loved the hot springs tubs, the japanese style clothing they provide for us to wear, and the traditional kaiseki dinner. The hotel was beautiful and the staff was very lovely (so kind and helpful). Would highly recommend. Lots of stuff to do nearby including hiking, skywalk, cable car, and lake cruise. This was a beautiful stop for us between Tokyo and Kyoto.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025