Save

Hakone Gora KARAKU

Property class: 4.5

Photo gallery for Hakone Gora KARAKU

Rooftop terrace
In-room safe, free WiFi, bed sheets
Rooftop terrace
In-room safe, free WiFi, bed sheets
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1300-8 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪4 min walk‬
  • Place, Hakone Open Air Museum
    ‪11 min walk‬

Room options

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

7.0 out of 10
Good
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Single Beds and 2 Single Sofa Beds

Similar properties

About the area

Hakone

With a stay at Hakone Gora KARAKU in Hakone (Gora), you'll be within a 5-minute drive of Hakone Open Air Museum and Hakone Kowakien Yunessun. .This luxury hotel is 5 mi (8.1 km) from Lake Ashi and 11 mi (17.8 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 4 min walk - 0.4 km
  • Hakone Museum of Art - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 11 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Haneda Airport (HND) - 126 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk
  • ‪箱根餃子センター - ‬7 min walk
  • ‪Coffee Camp - ‬5 min walk
  • ‪リバーサイド・キッチン&バー - ‬8 min walk
  • ‪奈可むら - ‬11 min walk

About this property

Hakone Gora KARAKU

Hakone Gora KARAKU offers 70 accommodations with safes and complimentary bottled water. 50-inch LCD televisions come with digital channels and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is open daily.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Stay in one of 70 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and spring water baths. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at メインダイニング「六つ喜」 serving guests of Hakone Gora KARAKU. A complimentary Japanese breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
A complimentary Japanese breakfast is served each morning between 7:30 AM and 9:30 AM.
メインダイニング「六つ喜」 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Things to do

  • Full-service spa

Family friendly

  • Baby bath
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 196 out of 242 reviews
Rating 8 - Good. 20 out of 242 reviews
Rating 6 - Okay. 15 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 5 out of 242 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Fianna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At check in,there was confusion about the room type booked.We chose the hotel specifically for its Japanese esthetics& was excited to stay in a Japanese style room.We booked 2rooms as we are a family of5 &requested in advance for sidebyside rooms.We received an email back confirming our request.However it was never disclosed that they decided to change our room type to western.Front desk initially apologized but said nothing could be done& blamed the mistake on our request for sidebyside. We stood firm,showed our booking confirmation&emails,telling them this was unacceptable. After spending20mins at check-in, they assigned us the room types that we booked to rectify THEIR mistake.Dinner was another major letdown. We booked Japanese grill which was highly anticipated as the property received Michelin ratings.To our surprise the staff service was subpar.Our teppanyaki chef was clearly sick(although wearing a face mask was consistently coughing,clearing his throat w/phlegm&sniffled throughout our entire 2hr course meal while preparing,cooking&serving our food.Which as anyone can imagine was extremely inappropriate&unprofessional (video proof available).Also, a server accidentally dropped a piece of food from the plate to table&used his bare fingers to place it back on dish.We stayed here 2yrs ago&loved it,which is why we returned with our family.We raised our concerns after dinner but noone followed up even at checkout.Very disappointing experience for a hotel of this caliber.
Stayed 1 night in Jan 2026

4/10 Poor

Jessica

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Overall, the hotel did not meet 5 star standards. The nicest part of the hotel was the private onsen on our balcony and the view. The rooms were dated and a bit unkept. The hotel staff were cold (bordering rude) and incredibly unhelpful when it came to helping us find places for dinner nearby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marc

Stayed 1 night in Dec 2025

10/10 Excellent

Yuen Man

Stayed 1 night in Dec 2025

6/10 Okay

Daniel

When we attempted to check in at noon, the front desk said check in was at 3. That wasn’t a problem. The problem is that they were not welcoming and did not encourage us to walk around hotel. We were encouraged to leave the hotel. When we checked in, they didn’t explain the hotel concept, it’s amenities and sent us on a wild goose chase to our room. By the time we could figure out the hotel and the traditional concept, it was time to check out. We did not make a dinner reservation and was coldly told they were sold out. I would not go back. We stayed in a similar hotel in kyoto and only then realized how bad our experience here was. They missed the mark with us. Bumner
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room. great baths. great food
Stayed 2 nights in Dec 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Amazing staff and beautiful rooms, outstanding food as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryan

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Everything. This is truly a 5-star hotel resort. The room was spotless, beautiful, organized, and cozy. The hotel offered excellent amenities through their lounges and in the rooms. The baths were so inviting!
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Outstanding food. Elegant hotel in a beautiful location.
Stayed 1 night in Nov 2025

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean rooms. Loved the outdoor bath and view from the balcony. Staff was very attentive and greeted us with a delicious mochi treat and tea while they readied our room. Also personally showed us the facility and took us to our room. The dinner and breakfast was also outstanding and delicious! The dinner meal was served in courses rather than all at once and the attention to detail was outstanding. Loved the resort and would definitely consider visiting again!
Sashimi course
Stayed 1 night in Oct 2025

2/10 Terrible

OVED

Liked: Cleanliness, staff & service, room comfort
The breakfast was fixed menu no selection and very cheep portions, If you don't reserve mounts in advance don't expect to to have massage in SPA or diner in the hotel. overall one of the most expansive hotels in Japan and no value for money.
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Staff were amazing! Always went above and beyond
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Services
Stayed 1 night in Nov 2025

8/10 Good

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

Savanna

Stayed 1 night in Oct 2025

10/10 Excellent

Ernie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a room with mountain view and a private onsen in the west building. It was amazing The hotel was lovely, the service was impeccable and the meals were outstanding. There is a guest lounge with free drinks and snacks open for most of the day, too. Well worth the extra money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Gherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

4/10 Poor

Yael

Disliked: Cleanliness, staff & service
I was really excited to stay here, but it didn’t live up to the price. Breakfast isn’t a buffet but a fixed menu at a restaurant, and you have to book a time in advance so when we checked in late, only 7:30 or 10:30 were left. I asked for a vegetarian meal, but it wasn’t respected, so I had to skip breakfast. Later I found my terrace hadn’t been cleaned and there were dead bugs in the onsen. Beautiful place, but the service and attention to detail were disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher, Delta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I can sum it up in one word…. ‘Wow!’ This hotel was amazing. I booked a Japanese style room on the upper floor of the west wing with a private onsen. The room was spacious, clean and really comfortable beds. Sitting in the onsen and having a ‘cold drink’ with the views was amazing. The hotel staff was excellent on check- in and check-out. Dinner and breakfast service was also excellent.
Japanese style room upper wing top floor
Onsen on patio
Breakfast
Sunrise view from patio while in onsen
Stayed 1 night in Oct 2025