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Hakone Suimeisou

3.5 star property

Photo gallery for Hakone Suimeisou

Public bath
In-room safe, free WiFi
View from property
Exterior
In-room safe, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311
  • Place, Tenzan Onsen
    ‪2 min drive‬
  • Place, Hakone Open Air Museum
    ‪10 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪11 min drive‬

Room options

View all photos for Japanese Room, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room, Japanese futon, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room with Half Board, Japanese futon, Non-smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese-Style Room with Open-Air Bath Non-smoking

In-room safe, free WiFi

Japanese-Style Room with Open-Air Bath Non-smoking

8.6 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese-Western style room, Non-smoking

In-room safe, free WiFi

Japanese-Western style room, Non-smoking

  • 30 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds

Similar properties

Reception
Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,636 reviews
The price is AU$828
12 Nov - 13 Nov
Hakone Kowakien TEN-YU

About the area

Hakone

With a stay at Hakone Suimeisou in Hakone (Yumoto), you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park. .This ryokan is 10.4 mi (16.8 km) from Lake Ashi and 15.8 mi (25.4 km) from Gotemba Premium Outlets.

What's nearby

  • Tenzan Onsen - 2 min drive - 1.7 km
  • Hakone Open Air Museum - 10 min drive - 6.3 km
  • Hakone Gora Park - 10 min drive - 7.3 km
  • Hakone Kowakien Yunessun - 11 min drive - 7.6 km
  • Lake Ashi - 15 min drive - 11.6 km

Getting around

  • Hakone Yumoto Station - 1 min walk
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 72 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬4 min walk
  • ‪料理茶屋花さがみ - ‬1 min walk
  • ‪茶のちもと - ‬3 min walk
  • ‪箱根てゑらみす - ‬1 min walk
  • ‪画廊喫茶 ユトリロ - ‬2 min walk

About this property

Hakone Suimeisou

Ryokan in Hakone with a 24-hour front desk and a bar
Hakone Suimeisou offers 31 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.
Make yourself at home in one of the 31 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional features at this ryokan include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 2:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Reviews

Hakone Suimeisou Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 207 out of 362 reviews
Rating 8 - Good. 110 out of 362 reviews
Rating 6 - Okay. 37 out of 362 reviews
Rating 4 - Poor. 5 out of 362 reviews
Rating 2 - Terrible. 3 out of 362 reviews

Reviews

10/10 Excellent

Mark, Woodvale

Travelled with family
Beautiful traditional Japanese hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaycika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ryoukan is located very close to Hakone-Yumoto station, the main station to get to Hakone. Front desk could speak English and it was super easy to check in and check out. The room had a very fancy and beautiful interior. We had the personal onsen and the view was spectacular. Yukata were also provided in our rooms. The rooms were full tatami and it was amazing to use it as a tea room before dinner and then sleep on futons after dinner which they set up for us during dinner. The eating time is around 5-6pm so make sure you don’t show up late and miss out! We had a personal eating room and the selection of food was insanely plentiful and delicious, we were super full after. One of us was vegetarian and they were able to accomodate us perfectly, remember to notify them in advance. An older lady served us and she was very cute and respectful, using translation tool to communicate with us. We were also provided with breakfast which was equally as superb. We loved using the outdoors onsen, it was easy to use. The noise is quite loud when on the balcony because of the waterfall outside but it’s very pleasant like white noise. Keep in mind, you can’t see anything at night because it’s dark but in the daytime it’s absolutely mind blowing. Definitely recommend you try this experience at least once. The toilet (separated from the shower area) had a bit of a funky smell to it, but it was located away from the room so it wasn’t a big issue.
Lobby
Room with private onsen
Dinner (sashimi focus)
Finished dinner
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet property. Lunch and dinner was delicious! Close proximity to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Kwan Oi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs were very friendly and the Onsen was fantastic!
Stayed 2 nights in Jun 2025

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star!

This was an amazing traditional stay. The service was spectacular and helpful. If you stay here you’re in for a real treat. Everything was amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Kinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just step from Hakoneyumoto station. I love the Japanese style breakfast and dinner. It was delicious and they served in our room. The staffs are very friendly too.
Stayed 1 night in May 2025

4/10 Poor

Cindy

Disliked: Amenities, property conditions & facilities
Service no good, if the bath towel hv to put it back to the room after used it at hot spring. Check in staff have to gv us information. No replacement unless we pay for new the towel. We paid extra for dinner and private room hot springs, but we don’t feel they are doing their service for guests.
Stayed 1 night in May 2025

8/10 Good

Manu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently locates closer to the railway station.Everything about the stay was good except for the food. If you don’t eat beef or raw fish then you are in trouble as most of the dishes were raw fish. Also food wasn’t flavorful.
Stayed 1 night in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was wonderful, most of all the lady who served us souper and breakfast in our room The place is very well located, minutes from the train station and all the transportatio The rooms are very nice and is perfect is you want a Japanese experience (prepare to eat a lot)
Stayed 1 night in May 2025

10/10 Excellent

Misaki

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Hakone- be careful where you book

The hotel provides traditional Japanese hospitality. However the service providers who bring the food to the room couldn't say even a single word in English so we weren't able to understand what were we eating. The staff woke us up to breakfast 30 minutes a head of time which was very unprofessional and annoying. We used the private onsen bath but when we asked for more towels they wanted to charge us more. Just hilarious....
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property doesn't look very new, but the staff was very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Shang-Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time spending at the property, will definitely revisit for next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and great location. We will be back. Thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos, San Isidro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen in Hakone area, very close to train station
Stayed 1 night in Feb 2025

10/10 Excellent

HYEONGYU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aamer, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had the most incredible stay here while visiting Hakone. The location is ideal: a 2 min walk from the main train station and right on the river. Waking up to the sound/view of the river is just magical. The team working here is incredibly nice, hospitable and accommodating. We did the half board and the food was delicious and varied. We asked for our meals to be vegetarian and we were served the most beautiful kaiseki style spread in our room. A special thank you to Yuki who took care of us during our stay and made us feel welcome and comfortable. She went above & beyond to make sure everything related to our room and meals was nothing short of incredible. Would definitely come back here again without thinking twice.
Stayed 1 night in Dec 2024

10/10 Excellent

wai sing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in a Western/Japanese style room for 3 person with private onsen, it is a big room, over all is great, service, location, food...only the bath room drainage, the drain is not very well.almost flooded in the middle of bathing.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024