Located in Hakone (Yumoto), Hotel Okada is within a 15-minute drive of Odawara Castle and Hakone Open Air Museum. .This spa ryokan is 7.3 mi (11.7 km) from Lake Ashi and 9.4 mi (15.1 km) from Hakonejinja Mototsumiya.
What's nearby
Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Tamadare Falls - 7 min walk - 0.7 km
Gyokuren Shrine - 9 min walk - 0.8 km
Key Hiraga Museum - 18 min walk - 1.5 km
Hakone Toy Museum - 19 min walk - 1.7 km
Getting around
Kowakidani Station - 12 min drive
Hakone Yumoto Station - 19 min walk
Haneda Airport (HND) - 87 min drive
Restaurants
囲炉裏茶寮八里 - 4 min drive
はつ花そば 本店 - 15 min walk
茶のちもと - 15 min walk
箱根浪漫亭湯本店 - 15 min walk
滋養料理山法師 - 6 min walk
About this property
Hotel Okada
Boardwalk/promenade ryokan with spa services and a 24-hour front desk
Hotel Okada offers 103 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.
Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.
Stay in one of 103 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with onsite massages, body treatments, and facials. This ryokan also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Stop by the ryokan's restaurant, Sky Lounge, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Hakone? This ryokan has 5199 square feet (483 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Sky Lounge - This buffet restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Onsite parking available only on request
Free uncovered self parking on site
Limited on-site self parking
Food and drink
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Sky Lounge
Things to do
2 indoor hot springs
Arcade/game room
Pool
TV in common areas
Family friendly
Arcade/game room
Children's dinnerware
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Business services
4 meeting rooms
5,199 square feet of conference space
Outdoors
Garden
In a national park
In the mountains
On a river
On the boardwalk/promenade
Terrace
Spa
2 indoor hot springs
2 outdoor hot springs
2 treatment rooms
Aromatherapy
Deep-tissue massages
Facials
Hot springs open from 5:30 AM - 12:30 AM
Hot springs water temperature - 55 ºC
Public bath open from 3:00 PM - midnight
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)
Accessibility
Lift
More
12 floors
Ballroom
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Bidet
Children's slippers
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Free bottled water
Limited room service
More
Geta (wooden sandals)
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: JPY 1100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone
Hotel Okada Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 441 out of 871 reviews
10 - Excellent
441
Rating 8 - Good. 289 out of 871 reviews
8 - Good
289
Rating 6 - Okay. 96 out of 871 reviews
6 - Okay
96
Rating 4 - Poor. 35 out of 871 reviews
4 - Poor
35
Rating 2 - Terrible. 10 out of 871 reviews
2 - Terrible
10
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
ZI XIN
Travelled with partner, Travelled with group
26 Sept 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We booked the room with in room hot spring. When we walked in the bathroom, the hot spring tub and the wooden flooring was all black. Looks very unappealing and feels dirty and it has a wet wood smell to the entire room. We immediately went to the front desk and paid extra to switched to another room with no hot spring tub. Not worth it to book a room with the hot spring when you can’t even enjoy because of the unkept condition. Better off booking a western style no hot spring room and enjoy the public onsen. Hotel is very dated and we saw cockroaches crawling in the hallways. Staffs are very friendly and helpful!
Onsens were very nice at hotel. Didn’t feel the need to visit private onsens. Food options at hotel are extremely overpriced. Game room was very disappointing. You need to pay to reserves a ping pong table….. Room was very nice and private onsen was decent. Location is decent. Shuttle bus to train station is not available later at night and requires money. Onsens do a lot of heavy lifting for this rating. Besides the room + onsen not anything re-deeming about hotel.
Wonderful place to stay. A few places nearby to explore alongside other onsen hotels. The hotel was beautiful, and the staff were very kind. We booked a top floor western room and it was lovely. The private onsen in our room was amazing - it was spacious and everything was perfect. The room was so clean and neat. Though we wish there was more to do in the hotel. Also, if there were more shuttles running from the station- that would be great. Overall, we loved our stay.
The hot springs were wonderful. There is a hotel around the corner that Okada shares use of the rooftop hot springs, and that is absolutely worth a visit. It was beautiful up there, albeit a little hard to find off the 8th floor side entrance and you walk up a hill to the other building. If you can spring for the room with the hot spring tub in it, def do that. We did this for our 2nd night there, and it was a big bonus to the experience. The rooms are great and the quintessential Japanese experience (at least it seemed so to us). The buffet food was great, but the price is very high per person. That was our most expensive meal of the entire 10-day trip. If we were to do it again, we’d have done the buffet once for convenience, but gone to a local restaurant instead for the 2nd night. Heads-up - even if you buy a beer from the vending machine in the hallway outside the buffet…you can’t drink it inside. We bought one from the machine and tried to drink it but got scolded like criminals even though we bought in the hallway. Maybe the restaurant is separately run, but just a heads-up. Don’t make the same mistake. They have a convenient shuttle bus that goes straight to the train station/center of town where you can get the Romance Car back to Shinjuku or a trains onto the Hakone Cable Car / Ropeway. We’d stay here again for sure.
Lovely hotel although a bit older building. Staff was very helpful and spoke english well so no issues on communication. Baths do not allow tattoos though.
The hotel staff is amazing and the amenities are nice for what we are paying. It’s very family friendly - in the buffet restaurant they have cute dinnerware sets and bibs for kids and actual high chairs (the ones people use at home) and baby wipes warmed in small buckets of warm water. Love the option of private bath (additional 1500¥) and free massage chair use.