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Hakone Ashinoko Hanaori

3.5 star property

Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Creator video
Breakfast and dinner served
Lobby
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Lake Ashi
    ‪6 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪10 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(34 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(87 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(27 reviews)
  • 47 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(43 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,577 reviews
The price is AU$785
15 Sept - 16 Sept
Hakone Kowakien TEN-YU

About the area

Hakone

Located in Hakone (Motohakone), Hakone Ashinoko Hanaori is within a 10-minute drive of Lake Ashi and Ōwakudani. .This spa hotel is 4.5 mi (7.2 km) from Hakone Kowakien Yunessun and 11.8 mi (19 km) from Gotemba Premium Outlets.

What's nearby

  • Lake Ashi - 6 min walk - 0.6 km
  • Hakone Ropeway - 5 min drive - 3.7 km
  • Hakone Shrine - 6 min drive - 6.1 km
  • Hakone Kowakien Yunessun - 10 min drive - 7.3 km
  • Hakone Open Air Museum - 11 min drive - 8.0 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 110 min drive

Restaurants

  • ‪涌わくキッチン - ‬6 min drive
  • ‪Lake SIde Grill - ‬7 min drive
  • ‪CAFE TUNE - ‬8 min drive
  • ‪大涌谷駅食堂 - ‬6 min drive
  • ‪グランリヴィエール箱根 - ‬7 min drive

About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and a 24-hour front desk
Hakone Ashinoko Hanaori offers 154 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Make yourself at home in one of the 154 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access, shopping on site, and a vending machine.
Enjoy a satisfying meal at 季しかり（ときしかり） serving guests of Hakone Ashinoko Hanaori. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
季しかり（ときしかり） - This buffet restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 910 out of 1308 reviews
Rating 8 - Good. 296 out of 1308 reviews
Rating 6 - Okay. 59 out of 1308 reviews
Rating 4 - Poor. 19 out of 1308 reviews
Rating 2 - Terrible. 24 out of 1308 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone.
Stayed 2 nights in May 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible. An amazing setting, secluded and yet convenient for the ropeway, bus and cruise. The staff were so attentive, the massage was sensational, and the onsens were great. Food was great and everything about our stay was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great staff, wonderful scenery and food
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully relaxing property that was close to the ropeway and sightseeing boat.
Stayed 2 nights in May 2025

10/10 Excellent

Weiqiong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprising to live in this hotel.Food was really good. Dinner and breakfast are buffet and international food available all time. Staff speaks English, they are young and more experienced on their job. The hotel is closer to lake and Ropeway, only 2mins walking to station from Hotel shortcut pathway. The hotel has got million dollar views in the front entry and lake view rooms. I had really good two night staying with my partner. I definitely will be back with my friends.
Stayed 2 nights in May 2025

10/10 Excellent

Rommel

Stayed 2 nights in Jun 2025

10/10 Excellent

Cheung Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Got the private onsen bath which is clean and amazing, polite and friendly staff - always feel comfortable with the service, everything in the room is clean and neat, really good views, also buffet dinner is offered with a variety of delicious options, no convenience stores in walking distance but that isn't important compared to the experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel to relax and enjoy the beautiful scenery. Super close (walking distance) to the attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Isabel

Stayed 2 nights in May 2025

10/10 Excellent

YANG

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort
Stayed 2 nights in May 2025

10/10 Excellent

JUYEON

Stayed 1 night in May 2025

8/10 Good

JAEWON

Stayed 1 night in May 2025

8/10 Good

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

ALI

Travelled with partner
Liked: Amenities, property conditions & facilities
It is the place to be if you want in enjoy the Japanese culture and cuisine. The staff were incredibly courteous, helpful and assertive. They go the extra mile to make sure thier guests are happy and comfortable. I have been to excellent hotels around the world but this hotel exceeded my expectations. Wonderful place to be.
Stayed 2 nights in May 2025

10/10 Excellent

Kalyan

Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Stayed 2 nights in May 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The onsen experience was once in a lifetime.
Stayed 1 night in May 2025

10/10 Excellent

Colleen, Conahohocken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were blown away by this hotel. The location is a dreamy, the amenities are awesome, and the onsen was so perfect after 9 days in crowded Tokyo, Kyoto, and Osaka. We got the room with the private soaking tub and it was so magical sitting out on the balcony at night listening to the sounds of the forest. Also it is so fun that you can pick out yukata to wear all over the hotel.. you can literally remove your normal clothes after getting to your room and not wear them again until check out if you want. We were also pleasantly surprised at how delicious and varied the dinner buffet was. We booked the shuttle to/from Odawara Station about a month in advance… it was full when we are on it so our advice is to book early if you want the free ride!
Stayed 2 nights in May 2025

10/10 Excellent

Sayeh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Had a wonderful two day stay. Very relaxing and restful.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property

Amazing view from the lobby. Love the footbath off from the lobby while wait for check in/shuttle. Very convenient with the ropeway/pirate boat access. Very clean and staffs takes care of you before you even ask in some occasion. Both breakfast and dinner buffet, AMAZING!! lots of choices and tasty food. Chef's box for dinner is just too beautiful to eat. Down side is not much to do in the area. Also as it's some what facing the street, you can hear the cars/bus passing by while trying to relax in the private tub on the balcony.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Amazing!
Stayed 2 nights in Mar 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa hotel ideal for Mount Fuji and Lake Ashi. It will suit walkers and those lookng to view the area but for lunch you will need to visit a local town, the hotel does not provide anything.
Stayed 2 nights in May 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfectly located by the lake surrounded by nature and within walking distance to buses, the ropeway and cruise ships. Our twin room with open air bath was exceptionally clean and our room, along with the rest of the property, had all the amenities you needed, of a high standard. The only downside were the meals. Being a little isolated, the accommodation rate includes a breakfast and dinner buffet, however despite the extensive menu, they fail to provide any hot vegetable dishes… not ideal for non meat eaters. Regardless, we still recommend a stay at this beautiful spot on the lake.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the lake. 2min walk to boat and gondala to the top of the hills with great views of Mt Fuji.
Stayed 1 night in May 2025