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Jemsty Inn Hakone Ashinoko

2.5 star property

Photo gallery for Jemsty Inn Hakone Ashinoko

Free daily continental breakfast
Standard Room
Property grounds
Japanese Style Room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View map
164-1 Hakone, Hakone, Kanagawa, 250-0521
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Ekiden Museum
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪8 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Single Futons

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About the area

Hakone

When you stay at Jemsty Inn Hakone Ashinoko in Hakone, you'll be in the historical district, within a 5-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. .This bed & breakfast is 5.9 mi (9.4 km) from Hakone Kowakien Yunessun and 18 mi (29 km) from Gotemba Premium Outlets.
View more B&B in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Ekiden Museum - 1 min walk - 0.2 km
  • Hakone Karakuri Museum - 3 min walk - 0.3 km
  • Lake Ashi - 8 min walk - 0.7 km
  • Hakone Shrine - 6 min drive - 2.7 km

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Miyanoshita Station - 11 min drive
  • Haneda Airport (HND) - 96 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬5 min drive
  • ‪Bakery & Table 箱根 - ‬20 min walk
  • ‪カフェ湖紋 - ‬1 min walk
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬3 min drive
  • ‪箱根バターサンド Sun San D - ‬3 min drive

About this property

Jemsty Inn Hakone Ashinoko

Bed & breakfast with free breakfast, 8-minute walk to Lake Ashi
Jemsty Inn Hakone Ashinoko offers 4 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers and complimentary toiletries. Housekeeping is provided daily.
Make yourself at home in one of the 4 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
At Jemsty Inn Hakone Ashinoko, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.
The front desk is staffed during limited hours.
Guests are offered a complimentary continental breakfast each morning.
Jemsty Inn Hakone Ashinoko has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning a late arrival must contact this property in advance. Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 4 and younger are not allowed at this property; All guests older than 4 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Luggage storage is not available onsite from 11 AM to 3 PM. An offsite luggage storage facility is available.

We should mention

This property does not have elevators
Children 4 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Jemsty Inn Ashinoko
Jemsty Hakone Ashinoko
Jemsty Ashinoko
Jemsty Hakone Ashinoko Hakone
Jemsty Inn Hakone Ashinoko Hakone
Jemsty Inn Hakone Ashinoko Bed & breakfast
Jemsty Inn Hakone Ashinoko Bed & breakfast Hakone

Jemsty Inn Hakone Ashinoko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 35 reviews
Rating 8 - Good. 13 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
A very personal, family-run place with exceptionally kind owners who really go out of their way to make guests feel welcome and included. The host is chatty, speaks good English, and even took everyone out in the morning to see a great view of Mount Fuji — a lovely gesture, though maybe a bit much if you prefer privacy or a quieter stay. The property itself is older and simple, with limited amenities, and the meals were fine but basic. Overall a friendly and memorable experience, but probably better suited for travelers who enjoy social, home-style lodging rather than a more traditional hotel setup.
Stayed 1 night in Oct 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fun stay at a very tiny Inn. But everything was made fun and enjoyable by the owner Mac. His advice, directions and discussion solve the problem that I had not done too much planning before getting there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gualberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone 💎 Gem

Mr. Mack is very accommodating, shares knowledge of Japan, guided us with traditional Japanese etiquette, food was good, water from Mt. hakone is better than the bottled water! 😀 place is bus accessible, close to the boats, this place is clean, and hospitable.
Stayed 1 night in May 2025

2/10 Terrible

Yoram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Burbank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best! We really enjoyed our stay. It is a great area, and we can’t wait to come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Xiaoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not easy to find fluent English speaking person but here you feel in home. You will get all tips to get around and all is relevant.
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jem was an excellent host. Great breakfast. Would have preferred a softer bed - but it is Japan!! Great spot if you have the Hakone free pass. Highly recommend to other travellers.
Stayed 1 night in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The proprietor, MaC, is very amiable and hospitable. He offered good tips about the local area and the various transport options. It was convenient to have the dining option at the premises.
Stayed 1 night in May 2024

8/10 Good

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone Hotel: great location for Free Pass Holders

The Jemsty Inn is perfectly located across from the bus station in Hakone. This is very convenient for those with the a Hakone Free Pass. The owner was very friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Grant

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host Mac was very welcoming and helpful in providing tips on navigating the area. Making sure that everyone has a great time during their stay. Mac is the man!! Your friend Marshall-San :)
Stayed 2 nights in Mar 2024

10/10 Excellent

Mikhail, houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is basic B&B place japanese style with 4 rooms located really close to Ashi lake and pirate cruise stop, about 15 minute walk to Hakone Shrine. The owner of the place Macoto (Mac) has excellent English and was extremely helpful. I would highly recommend this place if you are OK staying in basic B&B place
Stayed 2 nights in Mar 2024

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Yuetlai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay.

A friendly and knowledgeable inn keeper. A great staff. The complimentary breakfast was great with unlimited coffee and juice. Very clean.
Stayed 1 night in Sep 2023

8/10 Good

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and owner is nice. It's just the owner has so many house rules, more than a typical hotel or airbnb
Stayed 1 night in Apr 2023

8/10 Good

Ding Teng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly boss, value for money accomodation.
Stayed 2 nights in Mar 2023

10/10 Excellent

SUSANNA, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Jemsty Inn. We stayed in the western style twin room. It was a simple room, The but a reasonable size with good en-suite facilities. Clean, comfortable and quiet. We slept very well. The location is just next to the H bus service which goes between Odawara station, and also serves Hakone-Yumote station. So It’s very easy to get to. It’s also just opposite the pirate ship terminal which is great if you are planning to do the Hakone transport route or just want to view lake Ashi. The manager, Mac, is a very friendly and helpful character. He gave advice on getting around the area. Each day he cooked us scrambled eggs and toast. He even drove us to see his favourite view of Mount Fuji when we had clear weather (amazing!). All in all a good stay.
Stayed 2 nights in Nov 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience in Hakone machi ko

So these are basic accommodations...(no amenity bags or yukatas here) but the place is clean, the location is great, and the host, Mac, is worth the trip. We could not have been made more welcome and felt more like guests and friends than paying customers. We came away with a richer insight of how Japanese people live...not just another set of tourist experiences. Thanks Mac! This stay was a highlight of our Japan trip. 🤗 There is enough fabulous stuff to do in Hakone to wear out the hardiest tourists. We especially recommend the Hakone Open Air Museum.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated near the Hakone Tozan bus stop, the area is uneventful aside from the Tour Boat. Host was very friendly and provided some wise advice during our stay.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mac is very accommodating and gives good traveler tips.
Stayed 2 nights in Jun 2019

10/10 Excellent

Wilf, Victoria, B.C. Camada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to the bus station. Manager is super helpful and friendly.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

KUNIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025