Rusutsu Resort Hotel & Convention

4.0 star property

Photo gallery for Rusutsu Resort Hotel & Convention

Exterior
Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)
Public bath
Buffet
Hot springs

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
13, Izumikawa, Abutagun, Rusutsu, Hokkaido, 048-1711
  • Place, Rusutsu Resort
    ‪1 min walk‬
  • Place, Lake Toya
    ‪32 min drive‬
  • Place, Toyako Hot Spring
    ‪48 min drive‬

Room options

Japanese Room with 2 Double Beds, Non Smoking, For 2 People, South Wing

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

Junior Suite, Non Smoking (for 4 People,North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Twin Room, Non Smoking, North & South Wing

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Junior Suite, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Junior Suite, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds

Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Twin Room, Non Smoking, For 1 Person, North & South Wing

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

Standard Twin Room With Extra Bed

  • Sleeps 3

Kids Friendly Room, Non Smoking (for 2 People, South Wing)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Kids Friendly Room, Non Smoking (for 3 People, South Wing)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Kids Friendly Room, Non Smoking (for 4 People, South Wing)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

South Suite, 2 Bedrooms, Non Smoking (for 2 People, South Wing)

  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

South Suite, 2 Bedrooms, Non Smoking (for 3 People, South Wing)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

South Suite, 2 Bedrooms, Non Smoking (for 4 People, South Wing)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

Japanese Room with 2 Double Beds, Non Smoking, For 3 People, South Wing

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Japanese Room with 2 Double Beds, Non Smoking, For 4 People, South Wing

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Standard Twin Room 2 Occupanacy

  • Sleeps 2

Junior Suite(4 Single Beds)for 4 People

  • Sleeps 4

Standard Triple Room With 1 Sofabed

  • Sleeps 4

Junior Suite-Mountain Side For 4 People

  • Sleeps 4

Kids Friendly Room For 3 People

  • Sleeps 3

Wellness Room Suite For 2 People

  • Sleeps 2

Standard Twin Room For 1 Person

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Kids Friendly Room For 2 People

  • Sleeps 2

Junior Suite(4 Single Beds)for 3 People

  • Sleeps 3

Junior Suite(4 Single Beds)for 2 People

  • Sleeps 2

Junior Suite-Mountain Side For 2 People

  • Sleeps 2

Junior Suite-Mountain Side For 3 People

  • Sleeps 3

Wellness Room Premium Suite For 2 People

  • Sleeps 2

Kids Friendly Room For 4 People

  • Sleeps 4

South Suite For 2 People

  • Sleeps 2

South Suite For 3 People

  • Sleeps 3

South Suite For 4 People

  • Sleeps 4

Japanese Room With 2 Double Beds For 2 People

  • Sleeps 2

Japanese Room With 2 Double Beds For 3 People

  • Sleeps 3

Japanese Room With 2 Double Beds For 4 People

  • Sleeps 4

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About the area

Rusutsu

Located in Rusutsu, Rusutsu Resort Hotel & Convention is in a regional park, a 2-minute drive from Rusutsu Resort and 14 minutes from Road Station Makkari Flower Center. .This family-friendly hotel is 7.1 mi (11.4 km) from Makkarigawa Kasenkoen and 8 mi (12.9 km) from Lily Park.

What's nearby

  • Rusutsu Resort - 1 min walk - 0.0 km
  • Lake Toya - 32 min drive - 23.3 km
  • Niseko Annupuri International Ski Area - 45 min drive - 39.3 km
  • Toyako Hot Spring - 48 min drive - 40.2 km
  • Niseko Tokyu Grand HIRAFU - 52 min drive - 41.4 km

Getting around

  • Kutchan Station - 30 min drive
  • New Chitose Intl. Airport (CTS) - 104 min drive

Restaurants

  • ‪イーストセンターステーション - ‬7 min drive
  • ‪Oktober Fest - ‬11 min walk
  • ‪居酒屋かかし - ‬4 min drive
  • 雪花亭
  • ‪Cricket Cafe - ‬4 min drive

About this property

Rusutsu Resort Hotel & Convention

Rusutsu Resort Hotel & Convention offers 514 accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels and smart speakers.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Recreational amenities at the hotel include a lazy river, a waterslide, ski-in/ski-out access, and an indoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). There are hot springs open between 2:00 PM and midnight.
Make yourself at home in one of the 514 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones and safes.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features hot springs and an indoor pool. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Grab a bite to eat at Belle Vue, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Rusutsu? This hotel has 904 square feet (84 square meters) of space consisting of conference space and 11 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Belle Vue - This restaurant serves dinner only.
Oktober Fest - This buffet restaurant serves breakfast and dinner. Open select days.
Kakashi - This gastropub specializes in local cuisine and serves dinner only. Open select days.
Sekkatei - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • Kakashi
  • Oktober Fest
  • Sekkatei

Things to do

  • 8 outdoor pickleball courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Golf
  • Golf clubhouse
  • Gym
  • Horseback riding/rentals
  • Hot spring
  • Indoor pool
  • Lazy river
  • Mountain biking
  • Playground
  • Rock climbing
  • Shopping centre
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 904 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No lift

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Smart speaker

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 1 2026 to April 28 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 2 PM to 10:00 PM
Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Rusutsu Resort Hotel & Convention Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 395 reviews
Rating 8 - Good. 145 out of 395 reviews
Rating 6 - Okay. 46 out of 395 reviews
Rating 4 - Poor. 12 out of 395 reviews
Rating 2 - Terrible. 3 out of 395 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

joakim

Stayed 3 nights in Jan 2026

10/10 Excellent

Hechen

Stayed 2 nights in Dec 2025

10/10 Excellent

ian

Stayed 3 nights in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

8/10 Good

Elizabeth

Stayed 5 nights in Jan 2026

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness
Great location, ski in ski out - but average food (both breakfast and restaurants within hotel complex)
Stayed 4 nights in Jan 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future
Stayed 5 nights in Jan 2026

10/10 Excellent

Garrett

Stayed 1 night in Dec 2025

8/10 Good

Qingyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for skiing and snowboarding, but relative expensive for overall experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Emma

Stayed 3 nights in Dec 2025

8/10 Good

JUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient access to the snow sports. Buffet dinner is good.
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Stayed 5 nights in Dec 2025

8/10 Good

Zhin Kwang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. But meal wise is not throughout so there will be time where you can't get anything to eat. In a resort you will always want something to eat. Room is also too warm to my liking
Stayed 2 nights in Dec 2025

10/10 Excellent

Lelian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)
Stayed 4 nights in Jul 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

SH

Stayed 2 nights in Mar 2025

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

10/10 Excellent

Chay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff!
Stayed 6 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good snow area for skiing. Options for hot spring
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Aribelys

Disliked: Cleanliness, staff & service
When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.
Stayed 4 nights in Feb 2025

6/10 Okay

Joel den

Travelled with group
Liked: Cleanliness, staff & service
Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Great resort
Stayed 5 nights in Feb 2025