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Hakone Retreat Före

4.0 star property

Photo gallery for Hakone Retreat Före

Public bath
Restaurant
Interior
Exterior
Cafe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

View map
1286-116 Sengokuhara Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Hakone Venetian Glass Museum
    ‪6 min walk‬
  • Ōwakudani
    ‪4 min drive‬
  • Hakone Kowakien Yunessun
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room with Shower, Non Smoking

Deluxe Double Room with Shower, Non Smoking

Deluxe Double Room with Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Room with Terrace, Non Smoking

Suite Room with Terrace, Non Smoking

Suite Room with Terrace, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 109 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(33 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room with Shower and Wood Stove, Non Smoking

Deluxe Double Room with Shower and Wood Stove, Non Smoking

Deluxe Double Room with Shower and Wood Stove, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Large Twin Sofa Bed

View all photos for Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking

Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking

Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking

  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Deluxe Double Room (4 people), Non Smoking

Deluxe Double Room (4 people), Non Smoking

Deluxe Double Room (4 people), Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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About the area

Hakone

Located in Hakone (Sengokuhara), Hakone Retreat Före is within a 10-minute drive of Ōwakudani and Hakone Open Air Museum. .This spa hotel is 4.1 mi (6.6 km) from Hakone Kowakien Yunessun and 8.2 mi (13.2 km) from Lake Ashi.

What's nearby

  • Hakone Venetian Glass Museum - 6 min walk - 0.6 km
  • Pola Museum of Art - 3 min drive - 2.1 km
  • Ōwakudani - 4 min drive - 3.4 km
  • Hakone Kowakien Yunessun - 8 min drive - 5.7 km
  • Hakone Open Air Museum - 9 min drive - 6.3 km

Getting around

  • Hakone Miyanoshita Station - 9 min drive
  • Kowakidani Station - 9 min drive
  • Haneda Airport (HND) - 116 min drive

Restaurants

  • ‪ごはんと板前料理銀の穂 - ‬4 min drive
  • ‪菊壱 - ‬19 min walk
  • ‪箱根九十九 - ‬20 min walk
  • ‪カフェテラッツァうかい - ‬9 min walk
  • ‪Cafe & Restaurant LYS - ‬3 min drive

About this property

Hakone Retreat Före

Boardwalk/promenade hotel with a full-service spa and a 24-hour front desk
Hakone Retreat Före offers 37 accommodations with MP3 docking stations and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Könoha Spa has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 3:00 PM and midnight.

Make yourself at home in one of the 37 guestrooms featuring MP3 docking stations. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including hot springs and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hakone Retreat Före has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot spring
  • Shopping

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 90 ºC
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Genkan (entryway)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Coffee grinder
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must contact the property immediately after booking with their expected arrival time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NEST INN HYOSEKIKAKU
NEST HAKONE HYOSEKIKAKU
NEST HYOSEKIKAKU
NEST HAKONE
Hakone Retreat Fore Hotel
Retreat Fore Hotel
Retreat Fore
Hotel Hakone Retreat Fore Hakone
Hakone Hakone Retreat Fore Hotel
Hotel Hakone Retreat Fore
Hakone Retreat Fore Hakone
NEST INN HAKONE
NEST INN HAKONE HYOSEKIKAKU

Hakone Retreat Före Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 248 out of 369 reviews
Rating 8 - Good. 84 out of 369 reviews
Rating 6 - Okay. 29 out of 369 reviews
Rating 4 - Poor. 5 out of 369 reviews
Rating 2 - Terrible. 3 out of 369 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juhi

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Stayed 1 night in Apr 2025

10/10 Excellent

Davide

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Stayed 2 nights in Apr 2025

10/10 Excellent

Omid

Travelled with group
Liked: Cleanliness, staff & service, amenities
The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
Stayed 3 nights in Mar 2025

6/10 Okay

eleni, Hillsboro Beach

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight get away

From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great. Would highly recommend
Stayed 1 night in Feb 2025

6/10 Okay

George

Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing final stop on a long tour

An excellent and relaxing stay to conclude our tour of southern Japan. The food was amazing and the staff were very pleasant and focused on us having the best stay. Thank you very much.
Stayed 3 nights in Nov 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
I was a bit disappointed in the quality and condition of the rooms for the price.
Stayed 3 nights in Oct 2024

8/10 Good

Mizuki

Stayed 1 night in Sep 2024

8/10 Good

Tom

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom door was see thru and no privacy in the shower because of this.
Stayed 2 nights in Jul 2024

6/10 Okay

neng chin

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jordi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is very nice. The Onsen is particularly great. The rooms were ok, but I was expecting more for the price we paid. The room would eagerly take a hand of paint...
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very special place, beautiful hotel, and great staff. So glad we were able to come here for a night.
Stayed 1 night in Mar 2024

10/10 Excellent

Everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with beautiful surroundings. Very attentive staff.
Stayed 2 nights in Apr 2024

6/10 Okay

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Stayed 3 nights in Mar 2024

10/10 Excellent

Reymund

Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! We ended up booking an extra night because we loved the area so much. Hakone is a beautiful town full of nature. It’s so green all around. The hotel has a great bakery coffee area where they hand make their breads. There is a bus stop down the end of the road which takes you everywhere. Not a lot of dining options in the town but the hotel has a great little restaurant.
Stayed 1 night in Oct 2023

4/10 Poor

JENNIFER

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our least favourite stay in Japan. They do not prioritize guests for their dining, no one greeted us at check-in (we had to hike in the dark from the road up to reception). The staff were SUPER unhelpful and a bit rude. The walls in the room were peeling. Although it is on a bus route, there is not much transportation here. It was a huge disappointment and I wish we could get a refund and have stayed elsewhere.,