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Hotel Kasansui

Where to?

Dates

January 2026

February 2026

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Business services

Explore the area

1320-72, Hakone, Hakone, Kanagawa, 250-0408

Place, Fuji-Hakone-Izu National Park
‪1 min walk‬
Place, Hakone Gora Park
‪12 min walk‬
Place, Ōwakudani
‪15 min walk‬

Room options

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Very good

27 sq m
Sleeps 2
2 Large Single Beds

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

33 sq m
Sleeps 3
2 Single Beds

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

22 sq m
Sleeps 2
2 Single Beds

Similar properties

Parking included
Free Wi-Fi
Restaurant
Air-conditioning

19 Jan - 20 Jan 2026

About the area

Hakone

Located in Hakone (Gora), Hotel Kasansui is within a 15-minute walk of Hakone Gora Park and Ōwakudani. .This spa hotel is 6.1 mi (9.9 km) from Lake Ashi and 11.4 mi (18.4 km) from Gotemba Premium Outlets.

What's nearby

Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Hakone Museum of Art - 10 min walk - 0.9 km
Hakone Gora Park - 12 min walk - 1.0 km
Ōwakudani - 15 min walk - 1.3 km
Hakone Kowakien Yunessun - 18 min walk - 1.6 km

Getting around

Kowakidani Station - 3 min drive
Hakone Gora Station - 18 min walk
Haneda Airport (HND) - 104 min drive

Restaurants

‪Coffee Camp - ‬18 min walk
‪箱根餃子センター - ‬3 min drive
‪fontana - ‬18 min walk
‪Gora Brewery And Grill - ‬15 min walk
‪ダイニングはこね - ‬18 min walk

About this property

Hotel Kasansui

Hotel with a full-service spa, near Hakone Kowakien Yunessun

Hotel Kasansui offers 10 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and slippers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.

At Hotel Kasansui, enjoy a satisfying meal at the restaurant.

Featured amenities include luggage storage, a safe deposit box at the front desk, and a vending machine. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Hotel Kasansui has a restaurant on site.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free train station pick-up shuttle from 3:00 PM to 5:30 PM
Train station shuttle at scheduled times, on request
Free train station drop-off
Free uncovered self parking on site
Limited on-site self parking

Food and drink

A restaurant
Kaiseki meal

Things to do

Full-service spa

Conveniences

Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Turndown service

Business services

Meeting rooms

Full-service spa

Massage
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Spa open select days
Yukata (Japanese robes)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 steps to reach entrance
No lift
Well-lit path to entrance

Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Towels provided

Entertainment

Flat-screen TV

Air conditioning (climate-controlled)
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 9 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property is unable to accommodate dietary restrictions, including gluten-free meals. Guests with food allergies must contact this property at least 3 days in advance.

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOTEL KASANSUI Hakone

KASANSUI Hakone

KASANSUI

HOTEL KASANSUI Hotel

HOTEL KASANSUI Hakone

HOTEL KASANSUI Hotel Hakone

Hotel Kasansui Reviews

8.4

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Emma

Travelled with partner

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay. The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.

Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family

2 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay

Stayed 1 night in May 2024

10/10 Excellent

petros

Travelled with partner

31 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again

Stayed 1 night in Mar 2024

8/10 Good

Gregory

Travelled with group

1 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.

Stayed 1 night in Jul 2023

8/10 Good

jonah

Travelled with family

29 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended

Stayed 1 night in Mar 2023

10/10 Excellent

Cory

Travelled with family

14 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service is really nice! Although the facility is a bit old, they try to keep it clean.

Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando

22 Feb 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

16 Oct 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kaiseki Breakfast and Dinner

Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.

Stayed 2 nights in Oct 2020

10/10 Excellent

Chatree

13 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.

Stayed 5 nights in Dec 2019

10/10 Excellent

Neil

27 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kasansui stay

The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

1 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet cosy hotel in Gora

This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.

Stayed 1 night in Sep 2019

10/10 Excellent

Elaine

22 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group

5 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff! They did everything to ensure we had a pleasant stay.

Stayed 2 nights in Mar 2019

10/10 Excellent

yong

24 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.

Stayed 1 night in Mar 2019

10/10 Excellent

AINO

Travelled with group

4 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

WAI KIN

26 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Aymeric

Travelled with family

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour au calme et expérience gastronomique

Tres bon accueil et repas excellent.

Stayed 1 night in Aug 2024