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Hotel Metropolitano

2.5 star property

Photo gallery for Hotel Metropolitano

Reception
Double Room
Terrace/patio
Reception
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
17 Calle, Guatemala City, Guatemala
  • Place, Palace of Justice
    ‪11 min walk‬
  • Place, Guatemala City Hall
    ‪11 min walk‬
  • Place, Constitution Square
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

Free WiFi

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

Terrace/patio
CASA DE LAS FLORES
Zona 1
  • Free Wi-Fi
4.3 out of 5, Excellent, 20 reviews
The price is AU$50
includes taxes & fees
17 May - 18 May
CASA DE LAS FLORES

About the area

Guatemala City

With a stay at Hotel Metropolitano in Guatemala City (Zona 1), you'll be within a 10-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. .This hotel is 0.5 mi (0.7 km) from Guatemala City Hall and 0.5 mi (0.8 km) from Church of St. Francis.

What's nearby

  • Palace of Justice - 11 min walk - 1.0 km
  • Guatemala City Hall - 11 min walk - 1.0 km
  • Constitution Square - 16 min walk - 1.4 km
  • Palacio Nacional de la Cultura - 18 min walk - 1.5 km
  • Estadio Nacional Mateo Flores - 19 min walk - 1.6 km

Getting around

  • La Aurora Intl. Airport (GUA) - 20 min drive

Restaurants

  • ‪Al Estilo Nica - ‬9 min walk
  • ‪Pollo Campero - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪al Macarone - ‬5 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel Metropolitano

Hotel Metropolitano offers 11 accommodations with complimentary toiletries. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 11 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and complimentary toiletries.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Motorcycle parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Street parking available
  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropolitano Hotel

Hotel Metropolitano Guatemala City

Hotel Metropolitano Hotel Guatemala City

Hotel Metropolitano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 58 reviews
Rating 8 - Good. 17 out of 58 reviews
Rating 6 - Okay. 5 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 7 out of 58 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Zachary

Liked: Cleanliness, amenities
Good hotel
Stayed 1 night in Jan 2026

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Easy check in. Five minutes max spent.
Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel, overall I give it 5 stars, however the only thing I don't like is the WiFi, it's spotty and intermittent during the day, so the router has to be reset daily. Staff is super friendly specially Luis in the front desk, kudos to him! The room gets clean everyday. I recommend this place for the price you pay!
Stayed 9 nights in Nov 2025

8/10 Good

Norma Elizabet

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

8/10 Good

Samantha Denise

Stayed 2 nights in Sep 2025

8/10 Good

hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cordell

Stayed 1 night in Aug 2025

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Demetric

Stayed 1 night in Feb 2025

2/10 Terrible

NORMAC

Stayed 1 night in Dec 2024

8/10 Good

Joél

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

EDWIN ISAIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, amenities
Muy bien
Stayed 3 nights in Oct 2024

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a room did not have any hot water in the shower or the sink. There was no electricity in the bedroom and I had to rely on the light from the bathroom to see my way around.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel for just a night or two it is fine,it was pretty dusty. The curtains hadn’t been washed for a while. The staff was friendly and helpful and it is a safe place and for the price is worth what you get if you’re not staying in the hotel room and wanna walk down, it’s close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

otto

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly employees and was a great experience
Stayed 5 nights in Jun 2024

6/10 Okay

Joél

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Kenneth Miguel

Stayed 3 nights in Apr 2024

8/10 Good

Natali

Liked: Staff & service, amenities, property conditions & facilities
The attention and quality of service
Stayed 1 night in Feb 2024

10/10 Excellent

Luis Fernando

Stayed 1 night in Sep 2023

10/10 Excellent

Luis Fernando

Stayed 2 nights in Sep 2023

2/10 Terrible

George

Stayed 1 night in Jun 2023

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolute WORST hotel I've ever stayed in. It might as well be a hostel instead. Bad location, ugly, dirty, small, no elevator, almost in ruins (I have pictures to prove it). I paid for a DOUBLE room on Expedia ans was given the SMALLEST room ever instead, saying I needed to pay more if I wanted what I had already paid for!! Management sucks and the main guy only wants to find reasons to charge you more for the worst accommodations. Trust me, DO NOT stay here unless your only other choice is to sleep on the street!!

10/10 Excellent

BARBARA, OLYMPIA

Stayed 1 night in Mar 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Feb 2023