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Hey Lou Hotel Frankfurt Airport

Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Reception
Dinner served, Regional cuisine, garden views
Electric vehicle-charging station
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Place, The Squaire
    ‪6 min drive‬
  • Place, Deutsche Bank Park
    ‪10 min drive‬
  • Place, Jahrhunderthalle
    ‪14 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Zleep Hotel Frankfurt Airport Kelsterbach

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  • Pet-friendly
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4.2 out of 5, Very good, 205 reviews
The price is AU$127
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Zleep Hotel Frankfurt Airport Kelsterbach

About the area

Kelsterbach

Located in Kelsterbach, Hey Lou Hotel Frankfurt Airport is on a river, within a 15-minute drive of The Squaire and Deutsche Bank Park. .This hotel is 12.7 mi (20.5 km) from Financial District and 13 mi (20.9 km) from Jahrhunderthalle.

What's nearby

  • Lufthansa Flight Training Center - 5 min drive - 8.2 km
  • The Squaire - 6 min drive - 9.2 km
  • Deutsche Bank Park - 10 min drive - 17.6 km
  • Frankfurt Trade Fair - 13 min drive - 21.0 km
  • Jahrhunderthalle - 14 min drive - 19.5 km

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Hotel NH Frankfurt Airport West - ‬5 min drive
  • ‪Pinta Beach - ‬7 min drive
  • ‪Schützenhaus - ‬5 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪Ristorante La Perla - ‬6 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Riverfront hotel with airport shuttle service and a 24-hour business center
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 234 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features a vending machine, bicycle tour information, and bike storage.
At Hey Lou Hotel Frankfurt Airport, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Kelsterbach? This hotel has 1421 square feet (132 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Craft-Beer-Brewery - Overlooking the garden, this brewpub specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Brauhaus - Onsite theme restaurant. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 379 out of 846 reviews
Rating 8 - Good. 285 out of 846 reviews
Rating 6 - Okay. 107 out of 846 reviews
Rating 4 - Poor. 45 out of 846 reviews
Rating 2 - Terrible. 30 out of 846 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Just stayed the first night, and juat because I had no place to go. After 1 month still fighting to get a the refund for the other 11 nights that I cancel due to the precarious condition of the place and the horrible costumer service
Stayed 12 nights in May 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great close to airport hotel for reasonable price.

Nice renovated hotel with good breakfast and parking a short walk away. In industrial area but quiet. Nice bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was a super convenient hotel - its in an industrial type area, but close to the airport - the room was spacious, clean and comfortable. Unfortunately the AC wasnt' working, but that is an isolated incident. The airport shuttle is very handy, the breakfast buffet was good, and the restaurant with brewpub attached was excellent !!
Stayed 1 night in Jun 2025

10/10 Excellent

Boima

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Jun 2025

8/10 Good

Hans Klein

Stayed 1 night in Jun 2025

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very basic.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great night at Hey Lou, I wish the airport shuttle ran mid day
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Stayed 1 night in May 2025

6/10 Okay

MAHALAKSHMI

Travelled with partner
Reservation showed free bf but was charged at checkin
Stayed 1 night in Jun 2025

10/10 Excellent

Jared

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and beer at restaurant. Free shuttle to airport is a major bonus. Perfect for pre departure night stay
Stayed 1 night in May 2025

8/10 Good

Charles

Stayed 2 nights in May 2025

8/10 Good

Steve

Clean. No frills
Stayed 1 night in May 2025

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great service plus a shuttle service to the airport
Stayed 1 night in May 2025

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in industrial park but very close to Airport
Stayed 1 night in May 2025

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Nothing is close by within walking distance
Stayed 1 night in May 2025

10/10 Excellent

Ian, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Sarah checked me in and was super friendly and accommodating. Thebroom was small but very clean and quiet. The view to the north and the village was very nice. The only thing i dislikes is that the shuttle does not run between noon and 6 pm . This is not represented on expedia and a serious flaw on the platform
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced, very clean accommodations. Liked free shuttle. Only “complaint” is no hot water for shower. Would definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Sanaz

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

One nighter after overnite flight, perfect due to airport proximity. Nice walk to small town, the old damn and locks are interesting. The shuttle to airport is convenient wish it ran middle of the day.
Stayed 1 night in May 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Asabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I made the mistake of only checking the box for one person instead of two. When I checked in, there was exactly one pillow on the bed, one duvet, and one towel. Trying to get a second towel and pillow was like pulling teeth. The desk clerk was obviously stressed and not very helpful. I eventually got it resolved. I reserved a 7:30 a.m. shuttle to the airport, but there were more people trying to get on who didn't reserve. The shuttle, even though it was large, had us packed in like sardines. Much to everyone's surprise, it stopped at a second hotel to squeeze on even more passengers.
Stayed 1 night in May 2025

8/10 Good

Katie, Beaverton

Stayed 1 night in May 2025