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Breakfast was great!

NA

Shout out to the front desk staff, Vincent, Ariel, Allan, Alexa and Miriam at the breakfast buffet For doing such a stellar job Jeannine the night auditor god bless her soul! For our stay at this hotel she was our saving grace. I am in the hospitality industry and I can tell you that when working a unique position that juggles an analytical mindset with consummate professionalism.; the lines between systemic computer software and just being humane get blurred. Jeannine was able to go above and beyond and rectify an issue with a third party app that was my own mistake. The amount of empathy, compassion and intelligence that Jeannine displayed makes me wonder why the Marriot hasn’t put her in a management position. As the Event Operations Manager for Leonard’s Palazzo down the road I will speak to the general manager/ banquet manger and work out a reciprocal arrangement for our wedding guests when they need a block of rooms

Good

Sneak attack $15 parking fee which you'll find out about when you check in. That's for everyone who just wants to park in the parking lot. Also, maybe the worst hotel breakfast I've had in memory. Oh, and let me not forget - in the middle of the night, I got up and went into the bathroom and a motion-sensor activated bright white light turned on... apparently some people never heard that light at night will ruin your sleep.

Our room was not cleaned one day (there wasNOT a do not disturb sign on room). We had 4 night stay, sheets were not changed. Bath towels were skimpy and only 1/person