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West Edmonton Mall Inn

2.0 star property

Photo gallery for West Edmonton Mall Inn

Water park
Property amenity
Restaurant
Free daily continental breakfast
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪3 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(150 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is AU$300
includes taxes & fees
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About the area

Edmonton

With a stay at West Edmonton Mall Inn in Edmonton (West Edmonton), you'll be a 1-minute drive from West Edmonton Mall and 7 minutes from River Cree Casino. .This family-friendly hotel is 7.3 mi (11.7 km) from University of Alberta and 10.9 mi (17.5 km) from South Edmonton Common.

What's nearby

  • West Edmonton Mall - 3 min walk - 0.3 km
  • Galaxyland - 5 min walk - 0.4 km
  • Fantasyland - 9 min walk - 0.7 km
  • World Waterpark - 9 min walk - 0.7 km
  • Misericordia Community Hospital - 16 min walk - 1.4 km

Getting around

  • South Campus Station - 11 min drive
  • Avonmore Station - 17 min drive
  • Edmonton Intl. Airport (YEG) - 27 min drive

Restaurants

  • ‪Five & Dive - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪Boston Pizza - ‬2 min walk
  • ‪1ST RND - ‬2 min walk
  • ‪Earls Restaurant & Bar - ‬2 min walk

About this property

West Edmonton Mall Inn

Family-friendly hotel with a water park, 2-minute walk to West Edmonton Mall
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a water park (surcharge), or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 552 out of 1556 reviews
Rating 8 - Good. 467 out of 1556 reviews
Rating 6 - Okay. 281 out of 1556 reviews
Rating 4 - Poor. 143 out of 1556 reviews
Rating 2 - Terrible. 113 out of 1556 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Edgar Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice location, just across it and walking dustance is the West Edmonton Mall
Stayed 1 night in Nov 2025

10/10 Excellent

Maryann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean & comfortable room.
Stayed 1 night in Nov 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was exceptional. Smiling. Polite. Friendly. They keep us coming back. We have seen some not good changes though, since the last time we stayed. The "bath" towels are very rough glorified hand towels; the sheets were put on sideways so the foot of the mattress was sticking out; and the breakfast room was not manned and maintained. At the price charged for this hotel, amenities should not be bargain basement.
Stayed 4 nights in Nov 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom smelled like cigarette smoke, the bedding had stains on it, right next to the breakfast room so we were woken at 7 every morning with the noise of setup, the wifi was terrible, and checking out took forever as only one staff on.
Stayed 3 nights in Nov 2025

6/10 Okay

Jovanna

Travelled with family
The room was too hot all nights. We never couldn't tuned of the heater. Also one of the bed has some green tipe we don't knew why. I think the space to take the breakfast is too small.
Stayed 2 nights in Nov 2025

10/10 Excellent

Barry

Stayed 1 night in Nov 2025

10/10 Excellent

Spencer

Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2025

6/10 Okay

HORATIU CRISTIAN, Pickering

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room was cold, did not heat up even with the radiator thermostat at max (old style water radiator).
Stayed 1 night in Nov 2025

6/10 Okay

Wanda

Business traveller
Parking good. Hotel- average
Stayed 2 nights in Nov 2025

6/10 Okay

Alan

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Old property but very clean. Couldn't find a fridge or microwave in the room. Would have appreciated having them.Continental breakfast was basic. Toaster was not working properly so as I'd already selected the bread I ended up eating a peanut butter and jam sandwich. Very nice staff, very accommodating No second lock on room door made me nervous.
Stayed 2 nights in Nov 2025

8/10 Good

Ava

Business traveller
Liked: Cleanliness, staff & service, amenities
The rooms are clean but you have to bring your own slippers unless you wnt to bring dirt with you to beds. The staff are friendly and try to help as much as they can
Stayed 2 nights in Nov 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Extremely clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Chelsea

Stayed 1 night in Nov 2025

8/10 Good

Nikka Muriel

Stayed 5 nights in Aug 2025

4/10 Poor

Roxanne

Stayed 1 night in Oct 2025

10/10 Excellent

Tarin

Stayed 3 nights in Oct 2025

6/10 Okay

Kayla

Stayed 1 night in Nov 2025

6/10 Okay

Wade

Disliked: Staff & service, amenities
Absolutely terrible odor in hall. No gluten free options for breakfast. When mentioned to staff, no response given.
Stayed 2 nights in Nov 2025

6/10 Okay

Adolfo

Liked: Cleanliness
It was in ok conditions, staff was politically correct. It was noisy at night.
Stayed 1 night in Nov 2025

6/10 Okay

Jacqueline

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very convenient location. However, dogs barking all night from other rooms, pet friendly I guess is a plus - but not for those without pets. Beds were also very uncomfortable. Very good location and close to the bus station was the best thing about the property.
Stayed 3 nights in Oct 2025

6/10 Okay

Delores

No concerns
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great room clean close to the mall Very accommodating
Stayed 1 night in Oct 2025

8/10 Good

Randal J

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable clean room and right across from WEM
Stayed 1 night in Oct 2025