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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Property preview
Free daily continental breakfast
In-room safe, desk, blackout curtains, soundproofing
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk

Explore the area

View map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, University of Alberta
    ‪13 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(128 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(47 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,633 reviews
The price is AU$185
includes taxes & fees
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About the area

Edmonton

With a stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG in Edmonton (West Edmonton), you'll be a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton. .This eco-certified hotel is 6.5 mi (10.4 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.1 km
  • Fantasyland - 3 min drive - 2.5 km
  • World Waterpark - 3 min drive - 2.5 km
  • Fort Edmonton Park - 10 min drive - 7.7 km
  • University of Alberta - 13 min drive - 10.4 km

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Firehouse Subs - ‬8 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Eco-certified hotel with free breakfast and a fitness center
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 137 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Reviews

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 899 out of 1401 reviews
Rating 8 - Good. 347 out of 1401 reviews
Rating 6 - Okay. 79 out of 1401 reviews
Rating 4 - Poor. 33 out of 1401 reviews
Rating 2 - Terrible. 43 out of 1401 reviews

Reviews

6/10 Okay

naqsood

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashfaque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locat
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
super easy stay with parking and everything I needed
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is was perfect. Rooms were quiet and very clean
Stayed 2 nights in Jun 2025

6/10 Okay

Kristy

Stayed 2 nights in Jun 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall we had a great experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Colette

Liked: Cleanliness, property conditions & facilities
Friendly staff. Breakfast was fine, very clean.
Stayed 7 nights in Jun 2025

10/10 Excellent

JASON

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like how close it was to mall...the arena and anywhere I wanted to go within 9-20 mins away. Good customer service. Clean. Free hot breakfast was a bonus.
Stayed 2 nights in Jun 2025

2/10 Terrible

Faye

Disliked: Cleanliness, amenities
What i didn't like was the room i had.the toom sbove us there were children jumping off the bed and i had to call the front desk several times .
Stayed 1 night in Jun 2025

4/10 Poor

Rosanna

Stayed 2 nights in Apr 2025

10/10 Excellent

Harjit

Stayed 2 nights in Jun 2025

10/10 Excellent

Connie

Liked: Cleanliness
Nice clean hotel in an excellent Location
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Nagahe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable
Stayed 1 night in Jun 2025

8/10 Good

Katharina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Every was good, just very loud during the at parking lot!
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenience of the location
Stayed 2 nights in Jun 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was probably one of the most comfortable I have ever slept in! I need to find out the brand of mattress! Hotel staff was helpful and friendly, very clean hotel, good breakfast! Underground parking was a little tricky we parked under the adjoining hotel and went up the elevator that lead to that hotel which was find coming in, but going out we couldn’t access that hotel to get close to our car.
Stayed 1 night in Jun 2025

10/10 Excellent

Murray

Stayed 1 night in Jun 2025

8/10 Good

Xiao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
quiet in room staff friendly
Stayed 1 night in Jun 2025

8/10 Good

Gregory, oshawa

Stayed 5 nights in Jun 2025

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and friendly staff
Stayed 1 night in Jun 2025