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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
Free daily continental breakfast
In-room safe, desk, blackout curtains, soundproofing
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(131 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(63 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(20 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(48 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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  • Breakfast included
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4.5 out of 5, Wonderful, 2,768 reviews
The price is AU$184
includes taxes & fees
4 Jan - 5 Jan 2026
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About the area

Edmonton

With a stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG in Edmonton (West Edmonton), you'll be a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton. .This hotel is 6.5 mi (10.4 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.8 km
  • Fantasyland - 3 min drive - 3.2 km
  • World Waterpark - 3 min drive - 3.2 km
  • Galaxyland - 4 min drive - 2.8 km
  • Ice Palace - 4 min drive - 3.5 km

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Noodle Street - ‬17 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel with free breakfast, near West Edmonton Mall
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 137 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 933 out of 1447 reviews
Rating 8 - Good. 350 out of 1447 reviews
Rating 6 - Okay. 85 out of 1447 reviews
Rating 4 - Poor. 33 out of 1447 reviews
Rating 2 - Terrible. 46 out of 1447 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Falisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are food stores, clothing stores, convenience, stores also restaurants that are nearby and walkable. Always had fresh towels everyday and room was tidy. I would definitely recommend.
Stayed 4 nights in Sep 2025

2/10 Terrible

Michelle

Travelled with partner
Liked: Cleanliness
On the way to Edmonton I fell and hurt myself pretty bad & they wouldn’t refund me. I understand anyone can lie & say the same. But there should be something in place to refund dedicated customers with proof of injury.
Stayed 2 nights in Sep 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was great, hot tub was not working properly but that was my only complaint.
Stayed 3 nights in Sep 2025

10/10 Excellent

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kylan

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is friendly and helpful. Rooms are comfortable and clean. Underground parking is excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, great pillows and bed. Great staff at the front desk
Stayed 1 night in Sep 2025

8/10 Good

Tristan Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay at this place. Always the best staff and best breakfast options. The beds are comfortable and my kids love the pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast there. Staff is always so friendly and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 1 night in Sep 2025

10/10 Excellent

Misle Hailu

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a safe area for family
Stayed 3 nights in Sep 2025

10/10 Excellent

Raff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front of house staff are exceptionally accommodating, making this hotel an outstanding choice for anyone looking to stay. I highly recommend this place to everyone!
Stayed 1 night in Sep 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and convenient location for my purpose. Very good breakfast as well
Stayed 1 night in Aug 2025

10/10 Excellent

Taz

Liked: Cleanliness, staff & service, amenities
I am disappointed in Expedia. I received no replies to my questions.
Stayed 1 night in Sep 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so far were good in our room. thank tou
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

armando, Grande Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After almost 4 hrs straight driving, it is awesome to see a face looks welcome and a warm voice to greet you when you arrived. Shout out to the staff and also Kunie for looking forward to seeing us soon. Always feels like home. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Darry

Liked: Property conditions & facilities
Clean room,great breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Kari

Stayed 1 night in Sep 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came into town and choose here as a central place to spread some ashes. Stayed in the double Queen with a pullout. Room was small and cramped for the cost per night. I can say the breakfast was enjoyed by all and the staff were very friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Tony

Stayed 2 nights in Sep 2025

8/10 Good

Lesley

Stayed 1 night in Sep 2025

10/10 Excellent

Chantal

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Perfect location lots of options around

Hotel was great! Great location, 35 min easy walk to the mall, we walked to and from the mall two days. super Walmart and liquor store amongst other shops and fast food directly behind the hotel. Amazing restaurant 2 min walk from hotel- Homefire grill. Great food and drinks and amazing waitress Stacey. Hot tub and pool area were good. Gym was excellent. Very well equipped. Continental breakfast was fantastic! Lots of options and always hot, full and fresh. Rooms were good size, floor could’ve used a better vacuum but we don’t sit in the floor so didn’t really bother us. Very friendly staff. Nothing negative to say. The quiet signs out out at night in the hallways were appreciated.
Stayed 3 nights in Sep 2025