Book Hyatt Hotels East Portland accommodation from AU$121

The room had a terrible musty smell. The bathroom needs updating. The bed was like sleeping on a piece of plywood. This was out 3rd time staying here and will be our last.

Hotel clean, staff pleasant, location great - easy access to PDX Marked down rating because the hotel changed $10 to park my car over night. Either not clear on Hotels.com registration or I missed this charge. Either way, $10 extra to park at a motel?! I suggest that this charge be incorporated into per night charge.

Easy check in with pleasant staff. Hotel restaurant and rooms were very clean and welcoming.

1. I booked this Holiday Inn because it had a restaurant; but the restaurant was closed. 2. Was required to make a $50 deposit when I checked in. Will I ever see the refund? 3. Checking in, I verified that breakfast was included in my prepaid bill. Next day at breakfast was told I should have been given a voucher for breakfast. 4. In first even, the second time I went down was informed if I didn’t want to take a shuttle out to a restaurant, there was frozen food in a freezer. Sigh. It all contained meat and I eat only seafood and vegetables. One very nice employee gave me yogurt and a muffin, which helped my tired body get thru the night. Very unusual experience. Appears to be management issues.

Had a great experience with the Mark Spencer hotel. From check in to check out everything went so smooth. They allowed me to check in early. Helped me with my luggage. Staff was super friendly. Room was very clean and plenty comfortable. The gym room could use a little help but that’s not a huge deal. Would definitely recommend staying here.

Breakfast was really great. Love the omelette station. Staff was friendly especially the valet team. They are very kind and professional. Parking is pretty expensive $65 per night. Location was great. Some characters on the street but just mind your own business and keep your head on a swivel. MUJI was right down the road and they have a really nice mall there. Pool and arcade room was ok. Hot tubs were great. Overall what made this stay great was the staff and the location. Would definitely stay again