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The Canvas Dubai - MGallery Hotel Collection

5.0 star property

Photo gallery for The Canvas Dubai - MGallery Hotel Collection

Reception
Terrace/patio
Exterior
Reception
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656
  • Place, Dubai Museum
    ‪19 min walk‬
  • Place, BurJuman Mall
    ‪3 min drive‬
  • Place, Dubai Creek
    ‪5 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed (High Floor)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite with 1 King Size Bed

Junior Suite with 1 King Size Bed

Junior Suite with 1 King Size Bed

7.0 out of 10
Good
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, Multiple Beds, Club lounge access (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, Multiple Beds, Club lounge access (High Floor)

  • 129 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About the area

Dubai

With a stay at The Canvas Dubai - MGallery Hotel Collection in Dubai (Bur Dubai), you'll be within a 5-minute drive of Dubai Creek and Dubai Museum. .This family-friendly hotel is 1.8 mi (2.9 km) from BurJuman Mall and 3 mi (4.8 km) from Gold Souk.

What's nearby

  • Meena Bazaar - 16 min walk - 1.4 km
  • Dubai Museum - 19 min walk - 1.7 km
  • BurJuman Mall - 3 min drive - 3.1 km
  • Gold Souk - 4 min drive - 3.6 km
  • Dubai Creek - 5 min drive - 5.5 km

Getting around

  • Al Ghubaiba Station - 16 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Gazebo مطعم جازيبو - ‬6 min walk
  • ‪Candle Light Restaurant - ‬6 min walk
  • ‪Food Fest Cafeteria - ‬14 min walk
  • ‪Spice Klub - ‬8 min walk
  • ‪Indian Coffee House Dubai - ‬4 min walk

About this property

The Canvas Dubai - MGallery Hotel Collection

The Canvas Dubai - MGallery Hotel Collection offers 164 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 164 individually furnished guestrooms, featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Azalya Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Azalya Restaurant - This restaurant serves brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Signature Sanjeev Kapoor - This restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Alfonxo - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Estrellas Skyline Lounge - This rooftop bar overlooks the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: AED 80 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alfonxo
  • Azalya Restaurant
  • Estrellas Skyline Lounge
  • Signature Sanjeev Kapoor

Things to do

  • Art gallery
  • Free children's club
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in fee: AED 250

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: AED 450

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 182.5 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AED 80 for adults and AED 60 for children
  • Early check-in fee: AED 250 (subject to availability)
  • Late check-out fee: AED 450 (subject to availability)
  • Rollaway bed fee: AED 182.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 669380

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Dubai Melia

Canvas Hotel Dubai MGallery Sofitel

Melia Hotel Dubai

Canvas Hotel MGallery Sofitel

Canvas Dubai MGallery Sofitel

Canvas MGallery Sofitel

The Canvas Hotel Dubai MGallery

The Canvas Dubai - MGallery Hotel Collection Hotel

The Canvas Dubai - MGallery Hotel Collection Dubai

The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

The Canvas Dubai - MGallery Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MISBAH

Stayed 4 nights in Feb 2026

10/10 Excellent

Toqeer

Stayed 4 nights in Jan 2026

8/10 Good

injot kaur, Surrey

Stayed 7 nights in Jan 2026

6/10 Okay

Digesh

Stayed 2 nights in Jan 2026

2/10 Terrible

Yavuz

Stayed 3 nights in Jan 2026

10/10 Excellent

Tobechukwu Deborah

Liked: Amenities, property conditions & facilities
Good staff
Stayed 6 nights in Jan 2026

8/10 Good

Tanaka

Stayed 7 nights in Dec 2025

10/10 Excellent

Annegret

Stayed 1 night in Dec 2025

10/10 Excellent

Vishal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room.Staff was not clear about Taxi rates.
Stayed 1 night in Dec 2025

10/10 Excellent

Aradhana

Stayed 1 night in Dec 2025

10/10 Excellent

Amit

Stayed 8 nights in Nov 2025

6/10 Okay

Abdul

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
I recently stayed at this hotel and, unfortunately, it did not live up to its 5-star rating. Breakfast Buffet: The breakfast buffet mainly features South Asian dishes, which is absolutely fine—but this should be clearly mentioned on their website so guests know what to expect. The buffet staff themselves were very kind and welcoming, but the lack of transparency beforehand was disappointing. Front Desk Service: The front desk service was the most frustrating part of the stay. Almost every request was met with “come tomorrow” or “we’re working on it,” and then the next staff member would claim there was no note or record of the issue. When I called about our broken kettle, they said they would send a replacement, but no one ever showed up. The following day I was told they already knew it wasn’t workingu and simply had no replacement available. It felt like no one was actually attending to guests’ needs. The only person who truly helped was Padma. Near the end of our stay, we mentioned the kettle situation to her directly and she immediately took care of it. Her service was the one bright spot in an otherwise disappointing experience. Housekeeping: Housekeeping staff were polite and did a good job throughout our stay, which I appreciated. Noise Levels: Before booking,I saw a review mentioning loud music, and I wasn’t sure how accurate that was. After staying on one of the higher floors and still hearing music clearly at night, I can’t imagine how loud it must be on lower floor
Stayed 5 nights in Nov 2025

4/10 Poor

Bahareh

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I was extremely disappointed with my stay at this hotel. Despite being advertised as a 5-star international property, the breakfast was not international at all. Almost all of the food items were Indian dishes, with very limited variety for other guests. For a hotel of this price range, I expected a proper international breakfast buffet, but it was far from that. Access to the hotel was also very difficult. The location is inconvenient, and getting in and out of the area required long detours every time. The surrounding streets and neighbourhood did not feel pleasant or suitable for a comfortable stay. Overall, I would not recommend this hotel for either leisure or business travel to Dubai. The value for money was extremely poor, and the experience did not match the price or the 5-star rating.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For price. Very nice and comfortable place
Stayed 3 nights in Oct 2025

4/10 Poor

Louise

Stayed 1 night in Oct 2025

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indian inspired breakfast, i wish they add fresh juice.
Stayed 3 nights in Oct 2025

6/10 Okay

Kamila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is Indian natinalities dominance hotel an itd looks like a former 5* hotel run down one the 3* level over the period of time. The roof bar is still nice with view over downtown Dubai. It's very expensive to have drinks there tho.
Stayed 6 nights in Sep 2025

10/10 Excellent

Zarobuddin

Stayed 7 nights in Sep 2025

10/10 Excellent

ZULFA

Stayed 4 nights in Sep 2025

10/10 Excellent

Ross Ruben

Stayed 2 nights in Aug 2025

10/10 Excellent

LELWALA LOKUGE

Only me staying
Stayed 11 nights in Aug 2025

8/10 Good

Paljit

Stayed 11 nights in Jul 2025