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The Canvas Dubai - MGallery Hotel Collection

5.0 star property

Photo gallery for The Canvas Dubai - MGallery Hotel Collection

Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Reception
Exterior
Reception
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included

Explore the area

View map
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656
  • Dubai Cruise Terminal
    ‪11 min walk‬
  • BurJuman Mall
    ‪3 min drive‬
  • Gold Souk
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite with 1 King Size Bed

Junior Suite with 1 King Size Bed

Junior Suite with 1 King Size Bed

7.0 out of 10
Good
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds, Club lounge access (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, Multiple Beds, Club lounge access (High Floor)

  • 129 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed (High Floor)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

With a stay at The Canvas Dubai - MGallery Hotel Collection in Dubai (Bur Dubai), you'll be within a 5-minute drive of Dubai Creek and Dubai Museum. .This family-friendly hotel is 1.8 mi (2.9 km) from BurJuman Mall and 3 mi (4.8 km) from Gold Souk.

What's nearby

  • Dubai Cruise Terminal - 11 min walk - 0.9 km
  • Dubai Museum - 19 min walk - 1.7 km
  • BurJuman Mall - 3 min drive - 1.8 km
  • Gold Souk - 3 min drive - 3.3 km
  • Burj Khalifa - 7 min drive - 7.2 km

Getting around

  • Sharaf DG Station - 16 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Signature by SANJEEV KAPOOR - ‬1 min walk
  • Gazebo مطعم جازيبو
  • Prabhu's
  • ‪Indian Coffee House Dubai - ‬4 min walk
  • ‪Alismaily Cafeteria - ‬17 min walk

About this property

The Canvas Dubai - MGallery Hotel Collection

Luxury hotel with 2 restaurants and free valet parking
The Canvas Dubai - MGallery Hotel Collection offers 164 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Azalya Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Azalya Restaurant - This restaurant serves brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Signature Sanjeev Kapoor - This restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Alfonxo - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Estrellas Skyline Lounge - This rooftop bar overlooks the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Malay, Russian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: AED 80 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alfonxo
  • Azalya Restaurant
  • Estrellas Skyline Lounge
  • Signature Sanjeev Kapoor

Things to do

  • Art gallery
  • Free children's club
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: AED 250
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AED 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 157.5 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AED 80 for adults and AED 60 for children
  • Early check-in fee: AED 250 (subject to availability)
  • Late check-out fee: AED 450 (subject to availability)
  • Rollaway bed fee: AED 157.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Hotel Dubai MGallery
The Canvas Dubai - MGallery Hotel Collection Hotel
The Canvas Dubai - MGallery Hotel Collection Dubai
The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

The Canvas Dubai - MGallery Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 97 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Amer

Stayed 1 night in Apr 2025

2/10 Terrible

Sharif

Stayed 1 night in May 2025

4/10 Poor

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Never staying here
Stayed 3 nights in Apr 2025

8/10 Good

Vijay

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Suhaa, Kigali

Disliked: Cleanliness
Stayed 6 nights in Mar 2025

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort

A very pleasant hotel with high staff friendliness

Very good stay - hotel standards very high - staff extremely pleasant at all levels - greeted everyday with a smile at breakfast in the restuarant by Kusum who was very busy and efficient in her work ! Thank you Kusum Unfortunately the pool was out of action during my stay - but the view from the roof pool area was excellent ! Food was good and my only complaint is that the evening meal seating arrangements were not well organised, and that this felt need of improvement ! The distance from the Metro was about 20 minute walk but cheap cost taxis would be a good alternative.
Stayed 4 nights in Mar 2025

10/10 Excellent

Upi

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

SARABJIT, Bedford

Stayed 7 nights in Feb 2025

10/10 Excellent

Akbar

Stayed 10 nights in Feb 2025

8/10 Good

Teia

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in good condition except a foul smell in the room.
Stayed 1 night in Feb 2025

6/10 Okay

nooruddin

Business traveller
Stayed 2 nights in Feb 2025

10/10 Excellent

Liisa Elina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

The hotel was amazing. Lovely pool area. Hotel staff were really friendly and helpful. The location is a bit far from the metro station but taxis were really cheap.
Stayed 8 nights in Feb 2025

8/10 Good

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Fathi

Stayed 2 nights in Jan 2025

10/10 Excellent

Amirah Binti

Stayed 1 night in Jan 2025

2/10 Terrible

Warsame

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst 5star hotels I ever seen. Bad food. Bad room. Bad staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

FRANCESCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost stuff in room 723

The location were perfect.....but isent an email bcs my son forgot a bravialet and neakless, and i haven't got any feedback yet.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mahomed safir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay next time

Perfect staying at canvas room were very clean staff at check-in very helpful
Stayed 1 night in Dec 2024

2/10 Terrible

Sheny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible horrible breakfast - same menu everyday except for Indian section which also did not taste good. Our bedroom toilet was also getting clogged & flooding out but no one came in time to fix it, lived in a dirty bathroom for 3 days. The room service also did not clean the rooms properly, just made the bed & changed towels - nothing else. Bad experience overall, definitely not worth paying the price of a 4 star
Stayed 7 nights in Dec 2024

2/10 Terrible

Kambiz, Evere Brussels

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a five star ***** only 3*** Overall Aesthetics 1/10 Attention to detail 1/10 Amenities 1/10 Considerate and quality 1/10 Housekeeping 7/10 Members of the kitchen 5/10 Swimming pool --> disastrous 1/10 Life Guards: 9/10 Fitness 0/10 Managers 1/10 Personalised services 0/10 Room services 1/10 No consistency! Room quality 3/10 Dining experience 2/10 No quality of service Honorable gentleman Mr. Maher 🇪🇬 General manager 10/10 He was trained to carefully anticipate; attentive, courteous, intuitive and pleased to delight guests -- but He was the only one! He was absolutely alone in the system!!!!
Stayed 15 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ar Rajalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

ENRICO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

John Federico

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient, dirty and expensive.
Stayed 6 nights in Nov 2024