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Mercure Gold Hotel Jumeirah Dubai by Accor

4.0 star property

Photo gallery for Mercure Gold Hotel Jumeirah Dubai by Accor

Buffet
Outdoor pool
Outdoor pool
Exterior
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Al Mina Road, Dubai, 66431
  • Place, Etihad Museum
    ‪6 min walk‬
  • Place, Dubai Cruise Terminal
    ‪3 min drive‬
  • Place, Dubai World Trade Centre
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

7.4 out of 10
Good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, 1 Double Bed

7.4 out of 10
Good
(31 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Family Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, blackout curtains

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

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The price is AU$102
includes taxes & fees
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About the area

Dubai

A stay at Mercure Gold Hotel Jumeirah Dubai by Accor places you in the heart of Dubai, within a 5-minute drive of Dubai World Trade Centre and Dubai Cruise Terminal. .This spa hotel is 3.3 mi (5.3 km) from Dubai Creek and 4.1 mi (6.6 km) from Dubai Aquarium & Underwater Zoo.

What's nearby

  • Al Hudaiba Park - 2 min walk - 0.2 km
  • Etihad Museum - 6 min walk - 0.6 km
  • Jumeirah Mosque - 19 min walk - 1.7 km
  • Dubai Cruise Terminal - 3 min drive - 2.7 km
  • Dubai World Trade Centre - 3 min drive - 2.4 km

Getting around

  • Max Fashion Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪姜Ginger - ‬4 min walk
  • ‪فطاير دنيا الشام Fatayer Donya Al Sham - ‬7 min walk
  • ‪Le Bistro des Arts - ‬1 min walk
  • ‪Mannaland (만나랜드 Korean Restaurant) - ‬2 min walk
  • ‪Jabal Al Noor Cafeteria | كافتيريا جبل النور - ‬7 min walk

About this property

Mercure Gold Hotel Jumeirah Dubai by Accor

Mediterranean hotel with 2 restaurants and a full-service spa
Mercure Gold Hotel Jumeirah Dubai by Accor offers 184 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Stay in one of 184 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Senses, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Dubai? This hotel has 732 square feet (68 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Senses - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 63 per person
  • 2 restaurants
  • A bar/lounge
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Headlines
  • Senses

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.
The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property does not allow children

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 63 per person
  • Airport shuttle fee: AED 250 per vehicle (roundtrip, maximum occupancy 3)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mercure Gold
Mercure Gold
Mercure Gold Al Mina Road Dubai
Mercure Gold Hotel
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Mina
Mercure Gold Mina
Mercure Gold Hotel Jumeirah by Accor
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel
Mercure Gold Hotel Jumeirah Dubai by Accor Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 1000 reviews
Rating 8 - Good. 356 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tamika, Kingston

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was damp and musky. Couldn't stay inside.
Stayed 5 nights in Oct 2025

2/10 Terrible

Hardik

Stayed 3 nights in Nov 2025

6/10 Okay

Samer

Business traveller
Disliked: Cleanliness, property conditions & facilities
Noisy
Stayed 4 nights in Nov 2025

2/10 Terrible

Sagheer

Stayed 15 nights in Oct 2025

6/10 Okay

Ruhi

Stayed 2 nights in Oct 2025

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael Dow

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice and keep the room clean always
Stayed 4 nights in Oct 2025

6/10 Okay

Pare

Liked: Cleanliness, staff & service
The hotel is what it is & you get what you pay for - an older dated property that could do with some upgrades but generally ok for what we needed. The corridors by the rooms smell badly of mould and my bathroom in room 238 had a stink drain smell in it. The drawer labelled hair dryer also didn't have a hair dryer in it. Wifi was low signal quality. Pool area was ok but the steps leading up to it need repairs and maintenance too. I couldn't hear it but there are 2x nightclubs on the ground floor and a haur salon which was awesome. The staff were generally kind and helpful doing their best to assist with our requests etc. Ok for mid range older property.
Stayed 6 nights in Sep 2025

10/10 Excellent

ehab

Stayed 1 night in Aug 2025

10/10 Excellent

Hanan

Liked: Amenities
Everything was perfect ☺️
Stayed 4 nights in Sep 2025

10/10 Excellent

Alan

Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, room comfort

Another Great Stay at MERCURE GOLD, Dubai

From the point of arrival all staff were very helpful and accommodating. I enjoyed a lovely upgrade in room type, which is always a lovely surprise and treat. I ate at the hotel and found the food to be of good quality and well priced. A particular mention to Preeti on reception, who’s smile lights up reception.
Stayed 2 nights in Sep 2025

8/10 Good

MAHMOOD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Erick, Henderson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to party
Stayed 2 nights in Apr 2025

10/10 Excellent

SHAKIR

Liked: Staff & service, property conditions & facilities
Joy
Stayed 2 nights in Apr 2025

10/10 Excellent

Dr Sami Abbas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

Cecilia, Montevideo

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
smell of cigarettes in the room
Stayed 8 nights in Mar 2025

8/10 Good

M S

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Khalid

Travelled with group
Expedia members are very bad people and very bad customer service, they don’t have any way to contact them ( no phone number, no email). They put a wrong phone number on UAE. I recommend that no one try to make a reservation through the Expedia .
Stayed 3 nights in Feb 2025

10/10 Excellent

angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people in the hotel and good breakfast
Stayed 7 nights in Feb 2025

6/10 Okay

Faizal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Bruno, North York

Liked: Cleanliness, staff & service
Too noisy do to nightclub in lobby
Stayed 3 nights in Jan 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jan 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities
This is not our first time staying at the Mercure and it will not be our last.
Stayed 1 night in Jan 2025

6/10 Okay

Shamsur

Travelled with family and small children
Disliked: Staff & service, amenities
Didn’t like the way their staff treated us. They gave us a smoking room where I have 2 young children and they had to sleep in a room that stunk of smoke, and their staff thought we were stealing their towels. It’s ridiculous. They need some customer service training.
Stayed 6 nights in Dec 2024