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Mercure Gold Hotel Jumeirah Dubai by Accor

4.0 star property

Photo gallery for Mercure Gold Hotel Jumeirah Dubai by Accor

Exterior
Lobby
Rooftop terrace
Lobby
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Al Mina Road, Dubai, 66431
  • Dubai Cruise Terminal
    ‪3 min drive‬
  • Dubai World Trade Centre
    ‪3 min drive‬
  • Burj Khalifa
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

7.4 out of 10
Good
(12 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, 1 Double Bed

7.2 out of 10
Good
(26 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Family Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, desk

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (619)
The price is AU$78
for 1 room
includes taxes & fees
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About the area

Dubai

A stay at Mercure Gold Hotel Jumeirah Dubai by Accor places you in the heart of Dubai, within a 5-minute drive of Dubai World Trade Centre and Dubai Cruise Terminal. .This spa hotel is 3.3 mi (5.3 km) from Dubai Creek and 4.1 mi (6.6 km) from Dubai Aquarium & Underwater Zoo.

What's nearby

  • Dubai Cruise Terminal - 3 min drive - 3.0 km
  • Dubai World Trade Centre - 3 min drive - 2.4 km
  • Gold Souk - 5 min drive - 5.3 km
  • Dubai Mall - 6 min drive - 5.6 km
  • Burj Khalifa - 6 min drive - 6.0 km

Getting around

  • Max Fashion Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪Wagamama - ‬1 min walk
  • ‪Eat & Drink - ‬1 min walk
  • ‪Bistro Des Arts - ‬1 min walk
  • ‪Mannaland (만나랜드 Korean Restaurant) - ‬2 min walk
  • ‪Filli Cafe - ‬3 min walk

About this property

Mercure Gold Hotel Jumeirah Dubai by Accor

Mediterranean hotel with 2 restaurants and a full-service spa
Mercure Gold Hotel Jumeirah Dubai by Accor offers 184 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Stay in one of 184 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Senses, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Dubai? This hotel has 732 square feet (68 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Senses - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 72 per person
  • 2 restaurants
  • A bar/lounge
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Headlines
  • Senses

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.
The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property does not allow children

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 72 per person
  • Airport shuttle fee: AED 250 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mercure Gold
Mercure Gold
Mercure Gold Al Mina Road Dubai
Mercure Gold Hotel
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Mina
Mercure Gold Mina
Mercure Gold Hotel Jumeirah by Accor
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel
Mercure Gold Hotel Jumeirah Dubai by Accor Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 374 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

M S

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Khalid

Travelled with group
Expedia members are very bad people and very bad customer service, they don’t have any way to contact them ( no phone number, no email). They put a wrong phone number on UAE. I recommend that no one try to make a reservation through the Expedia .
Stayed 3 nights in Feb 2025

10/10 Excellent

angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people in the hotel and good breakfast
Stayed 7 nights in Feb 2025

6/10 Okay

Faizal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Bruno, North York

Liked: Cleanliness, staff & service
Too noisy do to nightclub in lobby
Stayed 3 nights in Jan 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jan 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities
This is not our first time staying at the Mercure and it will not be our last.
Stayed 1 night in Jan 2025

6/10 Okay

Shamsur

Travelled with family and small children
Disliked: Staff & service, amenities
Didn’t like the way their staff treated us. They gave us a smoking room where I have 2 young children and they had to sleep in a room that stunk of smoke, and their staff thought we were stealing their towels. It’s ridiculous. They need some customer service training.
Stayed 6 nights in Dec 2024

8/10 Good

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was generally ok. Breakfast was a little basic. Staff were really great. There was construction near the area.
Stayed 7 nights in Dec 2024

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to airport and cruise terminal.
Stayed 6 nights in Nov 2024

10/10 Excellent

siva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staffs. Rooms were clean and comfortable. Special thanks to Reiben and Myriam in front desk. They made check in process very easy and were very helpful. Staffs in Highlander went out of the way to make the stay comfortable. Special thanks to Rathod.
Stayed 2 nights in Nov 2024

10/10 Excellent

Talent, Bulawayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an exotic feel to it. The food was great mostly breakfast. The stuff are so friendly. Very welcoming.
Stayed 7 nights in Nov 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
The property was clean, and the staff were friendly. However, my room was on the second floor, and we could hear loud music from the nightclubs on the ground floor of the hotel until 3 a.m. This made it difficult to enjoy a restful night’s sleep.
Stayed 1 night in Nov 2024

8/10 Good

Kawther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Claudia

Business traveller
Liked: Staff & service, room comfort

Great choice for business trips

Very comfortable and well-priced option for short stays in Dubai.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

4/10 Poor

Arafa Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 5 nights in Oct 2024

2/10 Terrible

Izrar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Teck Kim, Singapore

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toiletries not provided but property has friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Abbas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the location of this property. TONS of dining options nearby. Staff was AMAZING, especially the gentlemen taking care of our luggage. Great guides and you must ask them about exploring Dubai! You wont be disappointed. Room was large, cool, and cleaned evey day. Can't say enough nice things about this hotel and the staff. Great work Mercure Gold. We will definitely come back.
Stayed 4 nights in Oct 2024

8/10 Good

Ryan

Stayed 2 nights in Oct 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable but needs improvement.

An OK hotel if you are on a budget and need to be in this particular area. It has a ground floor nightclub on the North side (right hand side upon entry) and it can be heard in the rooms above on that side. If possible, book a room on the South side and on floors 3 or 4. Food is acceptable, breakfast being the best. Lunch and dinner can be hit or miss. Staff are very helpful but let down by management.
Stayed 7 nights in Sep 2024

10/10 Excellent

Mohammod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jhett

Business traveller

Expectation was not met

Noisy bar on the ground floor. Limited restaurant option. Old room furnitures and fixtures. Old mattress. No view to talk about.
Stayed 7 nights in Jul 2024