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Hyatt Regency Dubai Creek Heights

5.0 star property

Photo gallery for Hyatt Regency Dubai Creek Heights

Lobby
Creator video
Fitness facility
3 bars/lounges, rooftop bar
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Room service

Explore the area

View map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Dubai World Trade Centre
    ‪4 min drive‬
  • City Centre Deira
    ‪4 min drive‬
  • BurJuman Mall
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Twin Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Room - Free Breakfast & Lounge Access

  • 38 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Room - Free Breakfast & Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

Minibar, in-room safe, desk, laptop workspace

Twin Room With City View

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room with City View

Minibar, in-room safe, desk, laptop workspace

King Room with City View

8.6 out of 10
Excellent
(30 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prince Suite

Prince Suite

Prince Suite

  • 193 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Emiri Suite

Emiri Suite

Emiri Suite

  • 150 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room (4 adults)

Family Room (4 adults)

Family Room (4 adults)

  • 55 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room (2 Single Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Single Beds)

8.0 out of 10
Very good
(3 reviews)
  • 55 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Creek View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Creek View)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite-Club Access

Family Suite-Club Access

Family Suite-Club Access

  • 69 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

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21 Aug - 22 Aug
Hyatt Regency Dubai

About the area

Dubai

A stay at Hyatt Regency Dubai Creek Heights places you in the heart of Dubai, within a 5-minute drive of Dubai Creek and BurJuman Mall. .This family-friendly hotel is 2.4 mi (3.8 km) from City Centre Deira and 4 mi (6.5 km) from Dubai World Trade Centre.

What's nearby

  • Dubai Creek - 2 min drive - 1.7 km
  • Dubai World Trade Centre - 4 min drive - 4.4 km
  • City Centre Deira - 4 min drive - 3.7 km
  • BurJuman Mall - 4 min drive - 4.1 km
  • Dubai Festival City Mall - 4 min drive - 4.4 km

Getting around

  • Health Care City Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Market 24 - ‬2 min walk
  • ‪Eve Penthouse & Lounge - ‬2 min walk
  • Taiko
  • ‪Pool Bar - Hyatt Regency Dubai Creek Heights - ‬4 min walk
  • ‪Starbucks / ستاربكس - ‬7 min walk

About this property

Hyatt Regency Dubai Creek Heights

Luxury hotel with 2 restaurants and 2 outdoor pools
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 463 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy Mexican cuisine at La Tablita, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has facilities measuring 34445 square feet (3200 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
La Tablita - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Sufra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Market24 - This delicatessen specializes in international cuisine. Open daily.
Eve Penthouse & Lounge - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eve Penthouse & Lounge
  • La Tablita
  • Market24
  • Sufra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (34,445 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 35 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200.00 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 1400
  • New Year's Eve (December 31) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 960 reviews
Rating 8 - Good. 251 out of 960 reviews
Rating 6 - Okay. 77 out of 960 reviews
Rating 4 - Poor. 38 out of 960 reviews
Rating 2 - Terrible. 38 out of 960 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my partner. We loved our stay here. Everything was super clean. Amazing staff. Thank you Hyatt Regency Dubai Creek for making our stay one of the best
Stayed 4 nights in May 2025

10/10 Excellent

Grahame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff - polite, friendly and helpful. Clean and pleasant environment. Great food.
Stayed 8 nights in Apr 2025

6/10 Okay

Nivedith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Okay location. Okay hotel.. nothing spectacular

Okay location. Make sure it works for you. Taxis are hard to come by and the concierge team tries to constantly make you use their over priced hotel taxis.. don’t fall for it. And wait for a regular taxi. Roof top bar / restaurant is superb. Make sure to try it.
Stayed 3 nights in Apr 2025

8/10 Good

Stephan-Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

shafeeq

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Shaw Jiun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Apr 2025

10/10 Excellent

Kayode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Nadine Salah

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great hotel to stay, clran, convenient and friendly staff
Stayed 3 nights in Apr 2025

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service
Hyatt Regency Dubai Creek Heights review Bookings: 11-17th April & 17-20th April 2025 1. Hyatt Regency Dubai Creek Heights listed as a 5 star hotel. On arrival it appears as usual Dubai hotel. Lot’s taxi and limousine crowding the entry. The lobby is huge giving an image of refinement. Check in is swift with a pleasant attendant assisting. 2. Room good size king room king bed, cupboards, table chairs and lounge chairs. Plenty of shelves for suit cases etc. Nice draw bar fridge very clever and easy to use. Lots space I like it. 3. Bathroom - ouch. It’s just a very poor design. Not much room between the bath and basin. I’ll manage. 4. Shower opps. Looks impressive 2 shower heads. 1 portable 1 very large disc rain like. When showering I noticed the serious flaws. When you take the hand rail on one wall then the squeeze bottles on another then the taps you become quite crowded in. First shower I was knocking everything. I did a quick measurement and I believe it’s 750mm long the longest part. 450mm along the tap wall. 400mm deep. So you see even a medium tall person will struggle. Now a taller 189cm male is just annoyed. Too late now. 5. Pool day. Hmmm pool rather small for a 5 star hotel. Beds ahh woopps no mattress. No mattress on a Five Star Hotel cabana lounge. What really. 6. Well I guess all the glitz and glamour are just masking a 3-4 star hotel in disguise. 7. Despite my negative attitude towards the hotel I decided to extend. I just didn’t feel like pac
Stayed 6 nights in Apr 2025

10/10 Excellent

Aamir Saeed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 9 nights in Apr 2025

10/10 Excellent

YOGESH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Reinaldo D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service , big and clean room, near to airport
Stayed 1 night in Mar 2025

10/10 Excellent

Dolapo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay when visiting Dubai
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That was overall good and comforting the only issue is the weak sound proofing stuff.
Stayed 2 nights in Mar 2025

10/10 Excellent

sukhjinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite hotel and country

Hotel is amazing. 6* Hotel staff-out standing service Club lounge access - not a huge choice of alcohol but food was amazing Pool and seats. Very clean but small Buffet breakfast. Huge variety of food and chef would cook any food that one wanted.
Pool on 2nd floor
Such a clean pool
Stayed 8 nights in Mar 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not perfect for wheelchair but great value/price

The hotel has a great location, easy access from the airport easy traffic to major attractions. The only problem in concern if you are in a wheelchair or electric scooter, it sits a little bit higher and you have to use a ramp to get up to the check-in which the ramp is pretty steep and slick so my electric scooter did not grab and I had to push it up, but the hotel staff is extremely helpful and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fatoumata

Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Mar 2025

10/10 Excellent

Zahra Tarik

Stayed 9 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but staff communications lacking

A very nice hotel, very modern and clean. The staff in the restaurant do understand English very well, and keep getting your order for food wrong. Asked for a bucket of ice and never got it. asked for a pot of tea with two tea bags in it, and just got a pot of hot water. Then a pot with one tea bag, but no milk for the tea. Asked for turkey bacon, which is normally on the buffet, but not avaiable one morning. Was told they would prepare some and bring it to the table. 20 minutes later, finished with breakfast and still no turkey bacon. Chased up the manager who went into the kitchen to order it, as it had never been ordered and took another 10 minutes. Staff needs to learn to communicate in English with the majority of the customers.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert L, Collierville

Stayed 4 nights in Feb 2025