Dukes The Palm Dubai Hotel

5.0 star property

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Creator video
Premium Apartment, 1 Bedroom - Private Beach, Infinity Pool, Lazy River & Kids Club Access
Exterior
Children’s play area – outdoor

Reviews

8.8 out of 10
Excellent

Popular amenities

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Palm Jumeirah, Dubai, 120015
  • Place, Palm Jumeirah Mall
    ‪2 min walk‬
  • Place, Dubai Marina Mall
    ‪6 min drive‬
  • Place, Aquaventure
    ‪7 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪29 min drive‬

Room options

Deluxe Room

  • Sleeps 2

Premium Room

  • Sleeps 2

Deluxe Studio

  • Sleeps 2

Grand Studio

  • Sleeps 3

Premium Studio

  • Sleeps 2

One Bedroom Premium Apartment

  • Sleeps 4

Deluxe Suite

  • Sleeps 3

Superior Suite

  • Sleeps 4

Deluxe Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

Superior Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Superior Suite - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Premium Suite - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Royal Suite - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 150 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Premium Apartment, 1 Bedroom - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

Royal Suite

  • Sleeps 4

Family Suite

  • Sleeps 4

Premium Suite

  • Sleeps 4

Queen Elizabeth Suite

  • Sleeps 4

Superior Room 1 King bed

  • Sleeps 2

Deluxe Room 1 King bed

  • Sleeps 2

Superior Room

  • Sleeps 2

Superior Studio

  • Sleeps 2

Executive Studio

  • Sleeps 3

Junior Suite

  • Sleeps 2

One Bedroom Apartment

  • Sleeps 4

Similar properties

About the area

Dubai

With a stay at Dukes The Palm Dubai Hotel in Dubai (Palm Jumeirah), you'll be a 2-minute drive from Palm Jumeirah Mall and 6 minutes from Dubai Marina Mall. .This beach hotel is 3.8 mi (6 km) from Aquaventure and 4.4 mi (7.2 km) from Jebel Ali Race Course.

What's nearby

  • Palm Jumeirah Mall - 2 min walk - 0.2 km
  • Dubai Marina Mall - 6 min drive - 7.0 km
  • Marina Beach - 7 min drive - 6.4 km
  • Aquaventure - 7 min drive - 5.0 km
  • Mall of the Emirates - 8 min drive - 8.7 km

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 25 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪Aretha - ‬11 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Gatsby - ‬6 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Dukes The Palm Dubai Hotel

Beachfront hotel with 3 restaurants and a marina
Dukes The Palm Dubai Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 506 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Great British Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 122 for adults and AED 61 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 122 for adults and AED 61 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm Dubai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 715 out of 1093 reviews
Rating 8 - Good. 212 out of 1093 reviews
Rating 6 - Okay. 82 out of 1093 reviews
Rating 4 - Poor. 42 out of 1093 reviews
Rating 2 - Terrible. 42 out of 1093 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit because we loved it so much the first time. Amazing friendly staff in every touchpoint are a credit to the hotel.
Stayed 13 nights in Jul 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Steven

Stayed 8 nights in Jul 2025

10/10 Excellent

javier

Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Stayed 4 nights in Jul 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived about midnight. No q at reception but the hotel must use a very antiquated system. Every interaction with the computer took the poor check in staff ages. Check out took even longer. It literally took 7 mins of tapping to check out our two rooms….there were no incidentals or issues. That should’ve taken a minute at most! Therefore there is a sense of panic at all times at the desks. The poor poor staff! Rooms were ok but tired. Lighting systems and switches in both rooms were temperamental and old. The lift call touchscreen devices are ridiculously complex, it’s too easy to call the wrong floor and therefore create delays in the system. Just go back to a normal call button system. Breakfast was a chaotic shambles. The food was good though. The poor staff are overworked. Lazy river had mould at tide level all the way round. It felt grubby. The main pool and beach have an amazing view, although again, the pool was damaged and felt grubby. The staff try hard but are disillusioned and they are too busy to provide genuine customer service. The ambiance in the hotel is not relaxing. The hotel is cheaper than most and it shows. Not worth it. We moved after one night to the Fairmont Palm 200 metres along the road. Far superior in every way.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was kind and helpful
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. A special thanks to Akram at reception who was always so helpful, 10/10
Stayed 2 nights in Jul 2025

10/10 Excellent

Rami, Astoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Terry, clean staff are amazing. Good facility. Great suspension days.
Stayed 1 night in Jul 2025

10/10 Excellent

Iruoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is wonderful and testy
Stayed 6 nights in Jul 2025

8/10 Good

Paramjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 3 staying to a room, the bed was comfortable the sofa bed not so comfortable, the sofa bed squeaks and a little dip in it. There were two rooms in the executive studio, one room was oddly shaped and meant little passing room if you have a sofa bed. Both the GBR and Khyber great options, GBR can be limited for vegetarians and the Khyber repetitive from a set menu. Staff are great at the hotel always willing to help. The location absolutely the best, the Nakheel mall is a short 5 minute walk from the hotel. Cost to Dubai mall about £15 for 5 in Careem app Hala taxis, hotel charges 20 Dhirams per day per room tax. We are Expedia vip members, I asked for a room upgrade non was available even though we went in off peak, and if you look to book a room there for higher grade rooms seemed to be availability for newly paying guests. Don’t expect a room upgrade ever if u are on Expedia.
Exotic fruit not available in uk
Stayed 7 nights in Jul 2025

2/10 Terrible

Anju

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible hotel

Terrible services and false promises. No Senior management available to make the things correct. Manager in duty has only one thing to say… Senior management not available either due to evening (after 6 PM) or not available due to weekend… first time seen in 20 years of traveling such a worst 5 star hotel… not sure if the rating of 5 star is genuine or not.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynasia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Rami, Astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara Suarez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. Our stay felt very special.
Stayed 6 nights in Jul 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

Nicholas

Stayed 7 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! Highly recommended this place, plenty of kids activities, amazing view and beach club, great food and services.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ravin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean accommodation
Stayed 6 nights in Apr 2025

10/10 Excellent

Jessica C

Liked: Amenities
.
Stayed 1 night in Jun 2025

8/10 Good

Navtajpal Singh, Kenilworth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were very attentative and polite at all tines.
Stayed 10 nights in Jun 2025

10/10 Excellent

Tom

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness

Average hotel

You can tell that the hotel once was a great hotel but has been neglected. Bad cleaning and weird smell in the hotel room. The pool area was huge but old and needs som maintenance.
Stayed 2 nights in Jun 2025

8/10 Good

Russell

Stayed 7 nights in May 2025