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Best Western Hotel Universel Drummondville

3.5 star property

Photo gallery for Best Western Hotel Universel Drummondville

Interior entrance
Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)
Suite, 2 Queen Beds, Non Smoking, Refrigerator | Living area
Garden
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
915 rue Hains, Drummondville, QC, J2C3A1
  • Place, Centrexpo Cogeco Drummondville
    ‪10 min walk‬
  • Place, Village Québécois d'Antan
    ‪6 min drive‬
  • Place, Maison des arts Desjardins Drummondville
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(35 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.0 out of 10
Wonderful
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Living area

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Suite

  • Sleeps 2

Queen Room with Two Queen Beds - Non Smoking - Pet Friendly

  • Sleeps 4

2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Queen Suite

  • Sleeps 2

Queen Suite with Two Queen Beds

  • Sleeps 4

Deluxe Two Queen Room

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Wi-Fi, Non-Smoking

  • Sleeps 2

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About the area

Drummondville

When you stay at Best Western Hotel Universel Drummondville in Drummondville, you'll be connected to the convention center, within a 5-minute drive of Drummondville Golf and Curling Club and Maison des arts Desjardins Drummondville. .This golf hotel is 2.7 mi (4.3 km) from Village Québécois d'Antan.

What's nearby

  • Promenades Drummondville - 5 min walk - 0.5 km
  • Centrexpo Cogeco Drummondville - 10 min walk - 0.9 km
  • Drummondville Golf and Curling Club - 4 min drive - 1.9 km
  • Village Québécois d'Antan - 6 min drive - 6.6 km
  • Maison des arts Desjardins Drummondville - 7 min drive - 3.7 km

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 89 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Casa Grecque - ‬8 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Resto Du Quartier - ‬2 min drive
  • ‪Allô!Moncoco - ‬13 min walk

About this property

Best Western Hotel Universel Drummondville

Pet-friendly hotel with free parking connected to the convention center in Drummondville
Best Western Hotel Universel Drummondville offers 116 accommodations with MP3 docking stations and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 116 guestrooms featuring MP3 docking stations. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
At Best Western Hotel Universel Drummondville, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 21 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Best Western Hotel Universel Drummondville has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-11-30, 057735

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Reviews

Best Western Hotel Universel Drummondville Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

10/10 Excellent

Annik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Bel hôtel

Hôtel très propre. Personnel efficaces. Par contre les lits sont un peu trop mou a notre goûts
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were not there long enough to enjoy the facilities, but the pool area looked lovely. The lobby was gorgeous but the hallways leading to the accommodations were dark and had very low ceilings - it almost felt confining. The rooms were decent sized. Bed was terrible. We had a "garden" view which is just a grass area with some tables and chairs. Out patio door kept sticking but the staff were fast coming out to look at it. The bathroom is split (door to toilet and tub - not sink) but you couldnt turn on the light in the toilet area separately. The light also turned on the sink which is then lit up the rest of the room. Not convenient for multiple guests in the middle of the night. Overall a decent place for a stopover.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Stayed 1 night in Aug 2025

10/10 Excellent

Morganne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it has an onsite restaurant with great food & friendly staff. We were able to park right beside our room. This is our 2nd time here.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Stayed 2 nights in Aug 2025

10/10 Excellent

Stéphanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

DIANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with convenient dining options in the area. Hotel needs another elevator to provide easier access to room.
Stayed 1 night in Aug 2025

8/10 Good

roy

Travelled with partner
Liked: Amenities
Everything was great. However, as a safety concern, please note that the hot water in the sink was extremely hot. We worry that someone might get hurt, is all.
Stayed 1 night in Aug 2025

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dead ac in the room. They switched us to the next room which was working properly.
Stayed 1 night in Aug 2025

6/10 Okay

Clarke

Travelled with family
Liked: Cleanliness

Dated hotel.

The connected restaurant was nice looking but the food was bad. Tasted like a frozen dinner. Our bed was comfortable but the A/C stopped working in the middle of the night and we woke up sweating
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and clean. Free parking. Close to costco for gas.
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
I always know I can count on this place. Been going there for50 yrs
Stayed 1 night in Aug 2025

6/10 Okay

Janet

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
It was good to have the bottom floor with patio door for the dogs but was not very clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean-Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Serge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
tout etait parfait
Stayed 1 night in Aug 2025

10/10 Excellent

TERRY

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a pet-friendly hotel with ground floor access to the outside.
Stayed 1 night in Aug 2025

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Maria

Travelled with partner
Liked: Staff & service
Convenient hotel, clean and friendly. We were able to store our bicycles in the hotel hassle-free, bicycle friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Robert, Brantford

There was no continental breakfast only coffee. To get breakfast you had to go to the adjoining restaurant and buy it.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Beautiful hotel great location
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Great place, though the pool can be a little noisy

A nice hotel, and we appreciated being served in English at the front desk. The room was spacious and well laid out, and there was loads of hot water at all times. One thing to note, the window of some rooms overlook the pool which can be a little noisy at times. If this is a concern then you might want to ensure your room does not overlook the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Gaston

Stayed 3 nights in Aug 2025