Book Division No. 11 hotels

Clean room, fit for purpose. There for work.

Everything about this hotel property was amazing. The staff have fabulous customer service skills and are invested in making sure your stay is a memorable one.

Rooms were fine and location was okay. It's quite convenient if you're arriving or departing by VIA Rail, as Union Station is just a block or two away. The breakfast is a bit hit and miss but overall pretty good. Cereals, yogurt, canned fruit cocktail and plenty of bread options including English muffins. There are hot choices each morning but only two, which leads to some odd combinations. One morning the hot breakfast options consisted of just hashbrowns and bacon -- no eggs. The next day it was tiny pancakes with sausages. The eggs made an appearance the third day in the form of a nice little omelette with ham slices as the second hot option. On the fourth day there were egg patties and sausage patties but the cold cereals had disappeared from the buffet. So it can be slightly erratic.

The breakfast was good

N

The suite was nice for the price we got. The bed was comfortable and the staff were good. The only complaint was the pool had such a strong smell of chlorine, that my husband and I didn't want to use the pool or hot tub.